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Consumer Complaints & Reviews in Schenectady, New York

Old Navy / unethical

Alison 2 on Jan 14, 2019

I am writing to express my upset over a recent incident at the Old Navy store in Niskayuna, NY. I went to return a pair of pants which I purchased for my daughter. The pants were damaged at the zipper. I did not have my receipt, however all of the tags were attached and intact. I did have...

Panera Bread / wrong food

Grant. A on Oct 11, 2018

I went to Panera today 10/11. We ordered food to go and the cashier was nice. I ordered two turkey bacon bravos, one with avocado and one without tomato. What I got was one with avocado and no bacon or sauce and one with bacon, no sauce and avocado. I'm allergic to avocado so I couldn't...

Dollar Tree / horrible customer service

Jacquie Hearne Carbone on Sep 22, 2018

On 9/22/2018 myself and another person were in the 3486 State St Schenectady, NY store, it was extremely busy, one register was open, they opened another and proceeded to take the 20 people behind us and emptied the store, while we who had been in line waited, Anthony who claims to be the...

The Kraft Heinz Company / stove top

Lyledeb on Aug 17, 2018

08-17-2018 Deborah Willey 2250 Helderberg Avenue Schenectady, NY 12306 [email protected] RE: Stove Top Savory Herb I recently purchased this product. We had it with our meal last night, 08-16-2018. It was very salty. I thought I had not mixed it well and stirred it some more. We tried...

Metro Ford in Schenectady / service on my f450 super duty

Suttle on Aug 16, 2018

My truck needed to have the turbos replaced as when I went to my own mechanic he informed of what was wrong but could not do the work. I then had my trucked towed to Metro Ford that way I didn't harm anything in the truck with them being bad. This happened on 7/30/2018 when the truck wa...

Sunoco / service


This company is the worst. I applied and obtained gas cards from them for my family. My son was traveling from New York upstate, to New York city Long Island. I called to let them know that he was traveling. I repeated several times it was important for him to be able to use this card...

Dunkin’ Donuts / customer service

Bottieri424 on Jul 25, 2018

I went to Dunkin' Donuts on state street in Schenectady, ny and the drive thru lady was extremely rude, didn't know my order and took forever putting my order together. When I asked if it was busy inside, she looked at me and said what are you in a rush? I laughed and waited for my 2...

Dollar Tree / it is about the store manager

Matthew Herbert on Jul 9, 2018

I was at the Glenville dollar tree on route 50! So as I was coming through an isle and there was hardly and room to get by. I asked him as I seen his name plate ("Mykal" store manager) this happened last week. Sorry I am old and the comment after was very rude. He said "move the uboat your...

Papa John's / pizza and services

7 103 on Jun 1, 2018

This is from Colombia/Bogotá barrio Modelia No hay vigilancia para clientes, a mí me rompieron los vidrios del carro y no responden por nada, ni cámaras, ni vigilantes, no se recomienda ir a este sitio tan inseguro There is no surveillance for clients, I broke the windows of the car and do...

Aspen Dental Niskayuna NY Dr Signh / services provided

Aspen Dental Niskayuna Ny on Mar 27, 2018

My family and I go to Aspen Dental 410 Balltown Rd Niskayuna NY. The stated they have a new process which involves measuring gums using a Piero chart. I had a 1 hour appointment. I was also given full mouth xray. I was not told this was going to delay my appointment. I had exam from...