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Consumer Complaints & Reviews in Bronx, New York

Designer Shoe Warehouse [DSW] / missed marked item

Dn
Jan 26, 2019

I found of matisse boots at the bartow avenue / baychester avenue, bronx location that were in the clearance section with 30% off bring the price to appx. $54. I was told although missed marked I would be required to pay half of the original price (50% off) of $260. The manager malissa and...

Avakin Life / my account has been hacked

Er
Jan 17, 2019

I've been playing this avakin life game for over 3 years now about 3 years and it's impossible for you to get hacked with somebody not knowing your information or you giving up your information I don't understand why is this happening to me I've been complaining about...

NYC Housing Authority [NYCHA] / lack or clean the vent

Di
Jan 16, 2019

Dear Sir/Madam: My name is Tony Bobet from New York City. I am complaint to New York City Housing Authority. I want to complaint of lack or cleaning of vent. This is my third time that I get Mil-drew continues from bathroom. if they do not fix it. they have to come to cleaning. the bathroom...

Dollar Tree / management at 3rd and 138th ave. bronx, ny

Fr
Jan 16, 2019

I recently shopped at your new store on 138th st in the bronx, ny. I had the worst encounter with a manager there that is making think i need to hire a lawyer to solve this matter. While i was shopping, i ran out of room in my basket and put the items in my bag that i would be carrying...

Planet Fitness / employee - fitness instructor

Zm
Jan 16, 2019

Iliana Fajar was supposed to be my trainer yet she ignores me when it comes to setting up times and actually assisting me. For the few times she's attempted to train me, she becomes easily distracted and speaks to other members and employees, completely ignoring my goals. She also talk...

rainbowshops.com / assaulted by employee

Cr
Jan 15, 2019

On saturday january 12th 13:59 #transaction 532824 I went into this rainbow with my little brother to buy are little sister a hat and glove set. I end up buying more items because that's just me. As I was picking up alot of stuff on of the employee asked me if I wanted to leave all my...

MTA / customer service within train station

Au
Jan 14, 2019

I was just on the b/d lime at the newly renovated 167th street station. The booth clerk refused to assist me. She stated that she would not use, change or check my metrocard in "her machine". I have very limited funds and am essentially stranded with money on my card. The card was bent and...

MTA / bx 39 route

An
Jan 14, 2019

I am wondering who can I speak to to advocate for this route to work 24hrs? It is very difficult to travel to the last few stops after 12am. The Bx 36 runs 24hrs. Even if its in half hour or hour increments at the start. This needs to be addressed. Please advise as to whom I can speak with...

Kmart Stores / return/ refund

Sh
Jan 9, 2019

I originally ordered an air bed online for pick up, I went into the store couple hours later and was told the merchandise wasn't ready that if I wanted it I would either have to wait till the next business day and return to pick it up or pay $30 more at the store. Because I needed thi...

White Castle Management / product I am complaining about

Sa
Jan 3, 2019

I went to get 10 cheeseburgers and a 5pn cheese sticks and d notice that the food server was putting chicken rings and the cheese sticks which didn't bother me until she put the fish in the same oil cooking together and that bother me. I was sad couldn't get my daughter her cheese stick...

Gregory Thomas / stolen cell phone

Wi
Dec 31, 2018

Gregory thomas [protected] Date stolen: december 24, 2018 My address is: 3339 park avenue Bronx, ny 10456 My cell phone has been stolen as of 12/24/2018. some one is currently illegally using the phone proved to be within your company. i'am writing this letter to have my current contract...

LovelyWholesale / I still haven't received my package

Ma
Dec 20, 2018

To whom it may concern, I have not receive my package as yet . It has been over two months. There is no tracking number nothing . Allison got was item has been shipped. However the way how my case has been handled am very dissatisfied. Can you guys try and locate my package please, or...

NYC Housing Authority [NYCHA] / lacking of repair

Di
Dec 19, 2018

My name is Tony Bobet. I resided in 1710 Seward Avenue, Bronx, New York City, Apartment #5-G, 10473. I am filing complaint to New York City Housing Authority - Sound-Houses. 1720 Seward Avenue, Bronx, New York City 10473. The Management and Superior. Are doing they jobs. I being asking to...

Dallas BBQ / client injured

Na
Dec 17, 2018

On the evening of [date removed] our client, [name removed], was injured at the premises of 1265 Third Avenue. Please contact our office with direct information regarding your complaint department so that we may provide a letter of representation to the Dallas BBQ corporate office. You may...

MetroPCS / one time 48 hr extended service

Ti
Dec 5, 2018

Date: December 5th, 2018 No Client # My issue is MetroPCS' 48hr one time extended service when you aren't able to pay your bill. They provided me a one time extension for 48hrs and provided no other service in the mean time. So I was able to use my phone to call or text, but I wasn't able to...

New York & Company / customer service

Me
Dec 1, 2018

As i went into the store on 11/30/2018 at approximately 4pm, not only was i not greeted but i could find any assistance. When i finally found some i ask if i can speak to the manager the young lady told me to give her a second. She went to the back to get a the manager and it took about 20...

Access-A-Ride / curb taxi

De
Nov 29, 2018

my client id is 983494 today 1j58 picked me up at 3:30 on 57w57 he proceeded to go west side going long the street to 138 went all the way to upstate pass Pelham on the outer side of the bridge on conner street we came throught there the earlier the other driver okay he westside highway...

Wish.com / I can’t use my card it say visit wish.com/payment issue

It
Nov 29, 2018

I was not able to use my card when I want to check out of my cart it says I should go to www.wish .com/payment issue to resolve my payment I don't know this is happening for the first this is happening pls help me resolve this as soon as possible and this is not the first time I have been...

Con Edison / customer service

Ne
Nov 26, 2018

Horrible customer service on the phone 1 hour waited over 20min to get representative then 10 min into the conversation with the rep I requested a supervisor and the rep insisted the supervisor would not be able to help me further. While i'm on the phone she continues to type back and...

United States Postal Service [USPS] / not searching for my package.

Di
Nov 21, 2018

My Name is Tony Bobet from New York City . The main reason that i am filing an complaint. I suppose to received an package from the Post Office here in the Bronx. Its Clason Point Post Offices 1950 Lafayette Avenue, Bronx, New York City 10473. I suppose to receive an package. That i had...

Domino's Pizza / delay on delivery

Wi
Nov 17, 2018

On November 17th, 2018 I placed an order 1:47pm. I found myself calling the store (3025 3rd Ave Bronx, NY 10455) at 6:21pm asking about my order. Someone picked up my call and when I expressed my concerns someone hung up on me. As I'm writing this complaint my order still have not...

1-800-Flowers.com / fruit basket

Va
Nov 17, 2018

I placed my order a week in advance to be delivered for my sick brother who needs cheering up. It was a birthday arrangement. I place the order by phone. Gave address and all. Item was suppose to be delivered by saturday November 17. I stayed all day waiting at home. Called three times to...

2430 Morris Avenue Bronx, New York 10468 / apartment: 30b

Lu
Nov 12, 2018

Tenant of apartment 30B is a section 8 recipient:; on numerous occasion for the past 5 years we have given complaints to Super and Landlord of the tenet negligence in supervising her children that have cause water damage to several apartments below the one she occupies; with no avail. It...

Optimum / evening customer service reps

Un
Nov 7, 2018

Hello, I am fairly new to Optimum and have been poorly mistreated last night while I spoke to at least 4 Customer Service Representatives. I called to inquire why my cable was turned off and not one Customer Representative could give me a valid response nor did they assist me in...

Shanna LaCaille / I am complaining about the service my husband and I received at the wingstop on 88 burnside avenue in the bronx.

Sh
Nov 6, 2018

My husband and I went there to purchase lunch on 11/5/18. When we arrived the employees were taking selifies and talking on the phone. We ordered our food and then wanted to add something else to our order when the 2 employees called another employee from the back of the store where he wa...

NYC Housing Authority [NYCHA] / repairs: no light on my floor.

Di
Nov 3, 2018

Dear Sir/Madam: I am filing complaint to New York City Housing Authority, I live in 1710 Seward Avenue, Apt#5-G, Bronx, 10473, And i live in Sound-view Houses, 1720 Seward Avenue, Bronx, New York City 10473. The manager, Ms. Marte. I filed to repair the lightning 5th floor between my...

Anne Klein / shoes

Da
Oct 31, 2018

To whom it may concern I am a loyal customer and I love how your shoes fit me but I am having some issues. This is the second time I have purchased shoes from your company and the heel is breaking. It happen with a high pair of boots I purchased from Macys and now it's happening with these...

Domino's Pizza / my order

Wi
Oct 30, 2018

I had put in a order on Saturday it came out to 34.85 I waited 2 in a half hours for my order I spoke to the supervisor name Joyce I was told they would credit me my money so next time I order I'll have credit ur supervisor lied to me there's no credit on my account my number is [protected]...

Burger King / fountain drinks

Dy
Oct 26, 2018

I went to Burger King today and I order a medium bacon and cheese chicken sandwich the total came up to 11.52 they asked what drink I wanted I said sprite and then the cashier said they only have HI-C fruit punch and orange so I said ok fruit punch it took a while for my food to come once...

Concourse Village East / bathroom ceiling

Ta
Oct 25, 2018

A big portion of my bathroom ceiling collapsed onto me in the middle of the night. Plaster from the ceiling fell on top of me and continued to fall throughout the night until the Fire Department arrived. This is assumed to be a brand new apartment as I just moved here in June 2018. I have...

Citibank / customer service

Co
Oct 24, 2018

I called Citibank early am of 10/24. My car had gotten a boot and I called in a payment to remove the boot, which ended in my debit card being declined for security purposes. I understand fraud is very real and serious nowadays however, I believe you guys can figure out a better system. Bc...

Panera Bread / discrimination

Ka
Oct 19, 2018

First Starbucks now Panera Bread? I am a frequent customer at the Pelham Manor location, I am there maybe 3 to 4 days a week. I routinely come in, grab a table and open up my laptop and order my 1st meal directly to my table, most times I would choose the "You pick 2" option, because I...

Bob's Discount Furniture / china furniture majestic hutch

Ka
Oct 19, 2018

I bought a China in bob furniture back in August I have the bottom piece the hutch was in back order I was supposed to get it in September everytime I called the day was pushed back finally I got a deliver date which was sept 29 I waited and waited no one show up then I got another deliver...

NYC Housing Authority [NYCHA] / on nycha waiting list since 11/23/2012 case never even reviewed

Fo
Oct 17, 2018

Hello my name is Thomas I am disabled on SSI and have been on the NYCHA waiting list since 11/23/2012 my case has never been reviewed. I live in sub-standard housing with no clean water, no hot water, leaks in bathroom sink pipes, problems with front door working and locking properly...

Community Financial Service Centers [CFSC] / worker disrespectfulness and poor customer service

Da
Oct 16, 2018

Every time I go into the store I always spend longer than 1 hour there, and not due to over crowdness due to poor customer service. the workers talk to customers like they are peasants. They curse, take long purposely, speak badly in other languages. Address at 3445 Boston rd bx my ALLL...

JC Penney Company / poor service in checking out lack of cashiers

Mu
Oct 13, 2018

Just left Bay Plaza JCP because the lines were out the door on all three levels. Manager was no help stating that the way it's on Saturday's. Which doesn't help me at all. The only good helper was an associate name Francisco. He only did floor and fitting room not cashier. I asked don't...

Dollar Tree / store appearance

An
Oct 12, 2018

I have visited store located at 2659 Webster Avenue, Bronx, New York. I was shocked to see the deplorable conditions of this Dollar Tree. It is dirty, smelly, garbage on the floor, dark, aisles are in such disarray and there is one aisle where it looks like a hurricane hit ! What A Me...

MTA / bx 39 the bronx

Tu
Oct 11, 2018

Last week my 13 year old daughter wanted to get off on Van Nest & White Plains Rd(10/4/18) the Freaking Bus Driver decided not to let my daughter out & close the door on her [censored]ing Arm & drive up to Tremont & White Plains Rd!!! So my daughter gets off & I'm still waiting for someone to...

Laura Ashley / laura ashley ladies panties/knickers

Di
Oct 9, 2018

I was pleased to find and purchase all cotton panties from Laura Ashley a couple of months ago . Without excessive wear or washing, it is extremely disappointing that the elastic band is separating from the cotton panty, evidence of a lack of quality and craftsmanship. There were three...

Throggs Neck Houses / mold, open ceiling and walls in bathroom

Ze
Oct 4, 2018

I live in throggs neck houses and they came to my apartment to Clean the mold in my bathroom and bedrooms, I have had many problems with my bathroom ceiling and walls because of a leak that happens from the apartment above me, so my ceiling and walls are always falling out, they come they...