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NYC Housing Authority [NYCHA]

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NYC Housing Authority [NYCHA] Customer Service Contacts

+1 718 707 7771 (Customer Contact Center)
+1 718 649 6400 (Brooklyn)
+1 212 427 8542 (Manhattan)
+1 718 657 8300 (Queens/Staten Island)
+1 212 306 4652 (Service for People with Disabilities Hotline)
+1 888 692 4279 (Prevailing Wage Hotline)
478 East Fordham Road (1 Fordham Plaza), 2nd Floor
Bronx, New York
United States - 10458
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
Sat8:00 AM - 5:00 PM
Sun8:00 AM - 5:00 PM
Bronx/Manhattan/Queens
478 East Fordham Road (1 Fordham Plaza), 2nd Floor, Bronx, NY 10458
Brooklyn/Staten Island/Queens
787 Atlantic Avenue, 2nd Floor, Brooklyn, NY 11238

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Use this comments board to leave complaints and reviews about NYC Housing Authority [NYCHA]. Discuss the issues you have had with NYC Housing Authority [NYCHA] and work with their customer service team to find a resolution.

NYC Housing Authority [NYCHA] Complaints & Reviews

Dec 09, 2020

New York City Housing Authority — Force entry and not enough of Heat.

Dear Sir/Madam: My name is Tony Bobet. I resided at 1710 Seward Avenue, Bronx, New York City 10473...

Dec 02, 2020

NYC Housing Authority [NYCHA] — Water leak to electrical outlet to fallen cabinet

The water leak in the bathroom started in October 2020. maintenance 10/22/2020 gave ticket # [protected]...

Nov 10, 2020

NYC Housing Authority [NYCHA] — The leak in the pipe over my toilet

Carla Parsi East River Houses 429 East 102 Street Apt 2B NY NY 10029 [protected] Email...

NYC Housing Authority [NYCHA]Unethical behavior

I have a complaint about a neighbor. At Marlboro Houses in Brooklyn. At building 2. My neighbor in apartment 10b has been smoking pot everyday at all different times of the day and has most importantly a motorcycle outside close to my door on the terrace locked on to the gate . He brings the the motorcycle at night so house rep don't see him bring it to the building. The problem is my brother is in a wheelchair & has a heart condition and breathing problem so that smoke comes in the house. Also in case of an emergency or a doctors appointment he will not be able to pass the motorcycle on his wheelchair their is not enough room. This is a young person who does not listen to anybody we have complained to him. I have try contacting management but they don't answer the phone or are too busy. I added a photo of the motorcycle outside my door.

Rep

Unethical behavior

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    Aug 21, 2020

    NYC Housing Authority [NYCHA] — Constant water damaged ceilings

    Constant leaks from the apartment above have rendered my ceilings a mess of cracked and peeling plaster...

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    NYC Housing Authority [NYCHA]Maintenance worker living in the carriage room keeping me up no w for 2 years.

    My name is Nadine Neblett. I lives @ 185 wortman ave apt. 2i brooklyn. I've been complaining for 2 years about the loud workers and especially the worker that's living in the carriage room. I'm ok with the contractors doing their job, but when they leaves, this maintenance worker comes in and keeps my floors shaking all night. Especially my bed. Management denied anyone was down there at night. Not true!!! I'm diabetic and I he vibrations keeps both my feet numb and tingling all night that till he leaves in the morning. My bed jerks and moves even now while typing and I can't sleep. 2 years and not getting any help.

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      Jul 28, 2020

      NYC Housing Authority [NYCHA] — Lack of repairs and a stove with water.

      Dear Sir/Madam: Hello, My name is Tony Bobet. I resided at 1710 Seward Avenue, Apt#5-G, Bronx, New York...

      Jul 20, 2020

      NYC Housing Authority [NYCHA] — Mold problem and cdc don't care

      My name is tony bobet I resided at 1710 seward avenue, apartment#5-g, bronx, new york city 10473, I filing an...

      Jun 16, 2020

      NYC Housing Authority [NYCHA] — Screaming preachers

      I have been calling 311 for months about the woman and the man that scream the bible and preach out their...

      NYC Housing Authority [NYCHA]Superintendent luis torres not allowed to call

      Dear sir/madam:
      My name is tony bobet resided at 1710 seward avenue, apt#5-g, bronx, ny 10473. I want to file an complaint to new york city housing authority locate at 1720 seward avenue, bronx, new york city housing authority sound-view houses. I want to file an complaint of mr. Luis torres have call at my houses and the judge told the assistant manager that mr. Luis torres. He call me on june 10, 2020. Here is number# [protected]. And, he try to hide his voice.

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        May 11, 2020

        NYC Housing Authority [NYCHA] — Lack of repairs

        Dear Sir/Madam: My name is Tony Bobet I resided at 1710 Seward Avenue, Apt#5-g, Bronx, New York City...

        Apr 11, 2020

        NYC Housing Authority [NYCHA] — 1720 Seward Avenue

        My name is Tony Bobet. I resided at 1710 Seward Avenue, Apartment#5-g, Bronx, NY 10473. I am filling an...

        Feb 21, 2020

        NYC Housing Authority [NYCHA] — using my mirror for pop acne without permission & soundview houses manager do not care for giving us a stove. because she is cheap.

        Dear Sir/Madam: My name is Tony Bobet I resided at 1710 Seward Avenue, Bronx, New York City, 10473...

        NYC Housing Authority [NYCHA]Plasting

        I have submitted numerous of tickets and complaint regarding a leakage within the walls of my bedroom closets, service workers had come and stated they would submit a follow up on the problem. No has done anything regarding a follow up, and due to the lack of concern the problem is worst, I can sleep in my bedroom due to molding smell. Tk# [protected], which was cancel without NYCHA Repair investigation, [protected]. The problem is with in the walls, a contractor and plumber must be issue out. The whole closet must be reconstructed, due to water damage. I have pictures. NYCHA has neglected this problem for over 2 1/2 years. If I still get no response from Housing repair, then this become a legal matter for the courts.

        Plasting

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          Feb 06, 2020

          NYC Housing Authority [NYCHA] — harassment by housing manager

          the housing manager at Atlantic Terminal houses is harassing me from the rent office by charging me a...

          Jan 21, 2020

          NYC Housing Authority [NYCHA] — fear for my safety and my family’s safety

          I am the neighbor of mentioned apartment above. I have complained to my housing assistant, Mr. Shek, about...

          Jan 10, 2020

          NYC Housing Authority [NYCHA] — the manager of soundview houses do not want to do any repair.

          Dear Sir & Madam: My name is Tony Bobet resided at 1710 Seward Avenue, apartment#5-g, Bronx, New York City...

          Jan 06, 2020

          NYC Housing Authority [NYCHA] — employee from general office

          I had an appt for a paint job on december 31, 2019 and no one called or showed up. Today, I called the...

          Jan 05, 2020

          NYC Housing Authority [NYCHA] — lack of repairs and getting a new stove.

          Dear Sir/Madam: My name is Tony Bobet and I resided at 1710 Seward Avenue, Bronx, New York City, Apartment#...

          Dec 25, 2019

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          NYC Housing Authority [NYCHA] — money owed to me. 3350

          Hes a nycha worker. He told me is name is christopher Barnard. But upon doing my own investigation is real...

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