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Consumer Complaints & Reviews in Newport, Kentucky

Time Warner Cable / billing

DianeS. on Nov 7, 2018

We keep getting charged from someone else's account from our bank account it's been reoccurring problem and has not been fixed. It's happened 2 months in a row and it's a big chunk of money. Your supposed to secure our information apparently it's not safe when someone in a different state...

Family Dollar Stores / store is totally trashed

Donna Gies White on Jul 2, 2018

I visited store # 5077 in Newport, ky. Worst dollar store I was ever in, and I shop in alot of them. The floor was fillthy, there was an employee tring to mop it though. The isles were so trashed you couldn't even get down some of them. Boxes, carts, etc in the way. The shelves were even...

Chris Auto / headlights

Chris frey on Jun 22, 2018

Ordered a pair of headlights, drivers side and a passenger side. They sent 2 passenger lights. I shipped one back and followed instructions. Still have yet to get my refund, this is 12 days later. Ordered another headlight, drivers side, the one i needed. It was damaged in shipping, they...

AT&T / prepaid cell phone purchase

Kathy Poynter on May 11, 2018

I found an offer on AT&T's website for a prepaid cell phone. I was getting it for my 7 year old grandson. I went through 7 different customer service reps. I kept asking for a supervisor and was told I didn't need to talk to one, they could help me. I first ordered the phone on the...

Kroger / deli

Cassie Mitchell on Jun 19, 2017

On Friday June 16 2017 went to the Newport Ky Kroger to pick up a order for 50pc Fried Chicken for a Funeral Repass, I placed earlier in the week more time than Kroger allow, the Lady took my order I stated to her can this be ready on Friday June 16 2017 at 6:pm she states "sure no...

Kroger / pssst canned vegetables

Jcapano on Apr 18, 2017

I typically only buy Kroger products and I am always pleased with them. I don't always buy them, but as money is tight the Psst products help to stretch the dollar. The mixed vegetables were bought twice both with horrible results. I thought the first time was just an accident. But the...

Shell / diane at shell gas station in ft thomas ky

Jamesmay on Apr 12, 2017

She has been rude to me an my wife, an I am making a complaint because it is towards my young daughter now, an I am beyoung upset...It was 4:30-5 at Shell, the person at the register was extremely rude to my daughter when she went into the store.She told my 13year old daughter, that came...

Hooters of America / manager on duty

Dr Jordaneon on Feb 13, 2017

8 of us went to the newport hooters for food and drinks, omg the manger comment was ah ### what am i to do with this bunch, we did not like to be referred to as a bunch...We told her never mind we will go somewhere that we are treated as guest's and not a bunch ...Our bill at the...

Us Bank, Kroger Branch, Newport, KY / retrieving a debit card from an atm machine

Reviewer32747 on Jan 2, 2016

I lost my government card in your ATM machine on January 1, 2016. It holds my social security money to pay my rent, food and other bills. However, I spoke with Debbie Fisher and she told me there was nothing she could do with a most unsympathatic look and tone. I was in destress and I was treated like I was a problem. All i wanted was my card back...