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Consumer Complaints & Reviews in Walnut Creek, California

OptumRX / prescriptions

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Ssssssszzz on May 21, 2018

Optum rx has sent medicine and charged our credit card without our consent. We used our card for one time payment only yet they keep the card on our account and charged to it without notification. The medication sent made my wife very sick. We called to complain and all we got was pushback...

Crunch Fitness / gym doors closed and locked in the morning during open hours

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Janine Santos on May 15, 2018

Good morning, This morning I arrived at Crunch Gym in Walnut Creek, California at 5:00 AM to find the doors locked. Several people were waiting outside to workout. I waited around until 5:45, but no employee showed up except two instructors that could not access the gym as well. As you can...

Jack in the Box / breakfast sandwich

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Roxanne Guillen on Mar 25, 2018

I drove through a Jack in the Box in Walnut Creek, California and ordered a #26 breakfast sandwich combo w decaf coffee. I was eating the sandwich on my way to my boy's house in Pittsburg, California. I ate half the sandwich and was eating the other half. Suddently, I felt something hard...

East Bay Times / subscription term change in middle of term

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Lillian Gerths on Mar 10, 2018

I subscribed to and paid for a subscription to the East Bay times. I was notified in the middle of my subscription that the term has been changed. I do not like the new terms as it is less papers per week. It is not what I subscribed to. The East Bay Times should honor the terms that I...

Outback Steakhouse / customer service and food

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Ameshia on Dec 2, 2017

I ordered 85 dollars worth of food and the food was not good at all my steak was red after I ordered well done and I also ordered the queens land pasta and the noodles were half way done and they took them back to recook them by that time I was sitting there for so long I was ready to take...

AT&T u-verse / incorrectly charged

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(lucy jones) on Nov 16, 2017

Acquired ATT service Feb 2017 in unit 317. A year later, we moved across the hall in the same building in unit 316. The tech arrived to install the service and immediately knew there was a problem. According to the tech, the way the service was setup, it created in installation problem...

Zazzle / envelope productions/no eta/past delivery date

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Kate Holtzen on Sep 28, 2017

I was told I'd have a delivery by Tuesday, I just now got off the phone with customer service and they said they have no ETA as to when anything will be finished because they have switched production companies. How in the world is there no ETA? These are for my wedding, I'm on a time...

Carid / very poor customer service

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Tenacity 101 on Sep 28, 2017

I placed an order on 9/16/2017, but called and elected to cancel that order on 9/20/2017 before it was shipped. I received and order cancellation request email from them, indicating that the order cancellation would be processed within 1-2 business days. Instead on 9/28/17, I get an email...

YLighting / Don't order from them!

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sally browne on Sep 21, 2017

I'm so angry. They sent my order to an absolutely wrong address. How could you mess it up? How did it actually happen, guys? Thank god, those people who received my parcel didn't accept it and sent it back. Your website never sent me any notification about my order being delivered or...

Keller Williams Realty / agent approved work on our house without consent or contract

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Eileen Hubbard on Sep 15, 2017

We entered into a contract with Nancy Bennett from the Walnut Creek, CA office of Keller Williams to assist us in selling our home on July 18th 2017. The agent, Nancy Bennett came with me to speak to a lwyer doing bankruptcy for our business (an S-Corpor0 to make certain that I was not...