Consumer Complaints & Reviews in Walnut Creek, California, United States / unclear flight details

Oct 16, 2018

I booked a trip to arrive in Punta Cana on the 3rd on November. It was mandatory to arrive that date. When I saw the itinerary it clearly stated Saturday, November 3. When I called to confirm because the itinerary didn't seem very clear, I was told I would arrive Sunday, November 4...

Geico / debbie montalvo

Oct 08, 2018

Claim number: [protected] Incident date: 09/05/2018 Check number: [protected] Total Payments: $5, 541.44 Total received: $4, 767.52 Missing check: $627.92 I recently had some vandalism done to my car and I needed to have my sunroof replaced. Debbie Montalvo (Claims Adjuster) recommended... / took my money, never delivered & won't respond

Aug 20, 2018

I ordered about $75 worth of merchandise almost two months ago. They took my money immediately but I have yet to receive my merchandise and they are not responding to me via email or Facebook messenger. Their phone number has been disconnected. I never got an email confirmation of my...

Google / google photographs vs facebook fairness

Aug 11, 2018

Why did I receive an email showing a picture from my personal photo collection? I chose service, google photo, to use strictly For school/teaching purposes. I did not request any google machine or person to "make creations" for me. In comparison, at least facebook gives client a choice...

ARCO / commercial

Jul 31, 2018

The commercial that you are currently airing that had the cat jumping out of the car window is horrible. In a normal situation the the would quite likely get struck by a car in the gas station. I can't believe anyone would be that stupid to not put their cat in a carrier or at least keep...

OptumRX / prescriptions

May 21, 2018

Optum rx has sent medicine and charged our credit card without our consent. We used our card for one time payment only yet they keep the card on our account and charged to it without notification. The medication sent made my wife very sick. We called to complain and all we got was pushback...

Crunch Fitness / gym doors closed and locked in the morning during open hours

May 15, 2018

Good morning, This morning I arrived at Crunch Gym in Walnut Creek, California at 5:00 AM to find the doors locked. Several people were waiting outside to workout. I waited around until 5:45, but no employee showed up except two instructors that could not access the gym as well. As you can...

Jack In The Box / breakfast sandwich

Mar 25, 2018

I drove through a Jack in the Box in Walnut Creek, California and ordered a #26 breakfast sandwich combo w decaf coffee. I was eating the sandwich on my way to my boy's house in Pittsburg, California. I ate half the sandwich and was eating the other half. Suddently, I felt something hard...

East Bay Times / subscription term change in middle of term

Mar 10, 2018

I subscribed to and paid for a subscription to the East Bay times. I was notified in the middle of my subscription that the term has been changed. I do not like the new terms as it is less papers per week. It is not what I subscribed to. The East Bay Times should honor the terms that I...

Outback Steakhouse / customer service and food

Dec 02, 2017

I ordered 85 dollars worth of food and the food was not good at all my steak was red after I ordered well done and I also ordered the queens land pasta and the noodles were half way done and they took them back to recook them by that time I was sitting there for so long I was ready to take...

AT&T u-verse / incorrectly charged

Nov 16, 2017

Acquired ATT service Feb 2017 in unit 317. A year later, we moved across the hall in the same building in unit 316. The tech arrived to install the service and immediately knew there was a problem. According to the tech, the way the service was setup, it created in installation problem...

Zazzle / envelope productions/no eta/past delivery date

Sep 28, 2017

I was told I'd have a delivery by Tuesday, I just now got off the phone with customer service and they said they have no ETA as to when anything will be finished because they have switched production companies. How in the world is there no ETA? These are for my wedding, I'm on a time...

Carid / very poor customer service

Sep 28, 2017

I placed an order on 9/16/2017, but called and elected to cancel that order on 9/20/2017 before it was shipped. I received and order cancellation request email from them, indicating that the order cancellation would be processed within 1-2 business days. Instead on 9/28/17, I get an email...

YLighting / Don't order from them!

Sep 21, 2017

I'm so angry. They sent my order to an absolutely wrong address. How could you mess it up? How did it actually happen, guys? Thank god, those people who received my parcel didn't accept it and sent it back. Your website never sent me any notification about my order being delivered or...

Keller Williams Realty / agent approved work on our house without consent or contract

Sep 15, 2017

We entered into a contract with Nancy Bennett from the Walnut Creek, CA office of Keller Williams to assist us in selling our home on July 18th 2017. The agent, Nancy Bennett came with me to speak to a lwyer doing bankruptcy for our business (an S-Corpor0 to make certain that I was not...

Toyota Walnut Creek, CA / poor customer service

Aug 30, 2017

I recently had an extremely bad experience with the service department at walnut creek toyota. As a long-time customer who has bought several vehicles there, I was surprised and disappointed to be treated in a way that reflects so poorly on your business. It is unlikely that I will...

Safeway / one cashier open at 7pm on a sunday night

Aug 06, 2017

Your 710 Bancroft Road location in Walnut Creek, CA had at least 25-30 customers in line with only ONE cashier open! Sunday nights are prime shopping times for customers and this store should be allocated more payroll to cover during peak times. There was nothing one person manning the...

Safeway / carts that stop at door.

May 06, 2017

I went into Safeway to do some shopping and decided that I would come back after I did some other errands so being a good customer wanted to return the shopping cart out front and come after I did my walk and other errands. The cart jammed to a stop and I jammed up against it. I did come...

Kaiser Permanente / patient services

Apr 13, 2017

Wife had extreme abdominal pains... Made appt with kaiser doctor in pleasanton at 2:30pm. came in, paid the damn co-payment... Then doctor prescribed her something temp, for the pain. Made her take blood work and prescribed medication for her and released her. wife still had pain an hour...

Walgreens / pharmacy service

Dec 02, 2016

Six days ago I submitted a Suboxon prescription to the Walgreen'S pharmacy on Ygnacio Valley Rd., Walnut Creek, CA. I received an electronic message later that day stating the pharmacist was "reviewing" my prescription, thus causing a delay requiring no action on my part. This morning, I...

ReviverSoft / They caused me nothing but trouble!

Oct 05, 2016

I bought this ReviverSoft program and installed it on my PC and it caused me nothing but trouble. Customer service never replied no matter how hard I've tried to contact them. I wanted to get a refund but had to give up. Then I tried to uninstall this software from my PC and wasn't able to...

Foster Farms / meat, pork and chicken

Jul 12, 2016

I recently purchased Boneless pork chops and Foster Farms chicken breasts. They were a real disappointment. I have previously purchased them and been happy with the products. The pork is incredibly tough, chewing my shoe would have been easier. My problem with the chicken breasts is two fold...

Travelers / A Premises slip and fall

Jun 13, 2016

Dear California Insurance Commission, On March 19, 2016, I had a premises slip and fall at 3308 Arden Way, Sacramento CA., 95825 (Arden Way, LLC and Arden Way No. 2, LLC) after shopping at the Dollar Tree. This property is owned by McLaughlin Company. The accident happened at about 1:00 pm...

YLighting / Service

Feb 17, 2016

I ordered two light fixtures on January 20, 2016 . The website stated they were in stock and would be shipped in a few days . When I checked the status of my order on line, I noticed that the ship date had been delayed. This occurred twice more, now with no date given . I sent an email... / the program isn't so good and no support from team

Jun 24, 2015

I decided to try the program from I downloaded it and started to scan my computer, but the program didn’t remove all scam programs and errors. Therefore, I tried to contact support team and get some info about the program, but no one responded to my email... / Their program required code, but the seller didn't warn me about it

Jun 03, 2015

I paid money for the program, which I found on the website I was so disappointed, because the program was fake and it required some additional code, which the seller of course hasn’t given me. He told to pay about $200 for the code. Seriously, it was too much, so...

Cultural Care Au Pair / stole our money

May 15, 2015

We had an au pair who the agency deemed unsuitable to remain in our house any longer and got her that same day. My daughter had suffered two partially dislocated elbows under her care within only 2 months. She had also blocked the nanny cam so I had no way of knowing what was going on. The... / They reply to my request

Dec 04, 2014

I ordered lights from the company I was disappointed, ‘coz the seller delivered the order, but it worked only two months. After that it stopped to work. No idea what happened. I decided to change the lights or asked for compensation, ‘coz something was wrong... / Rude and disrespectful attitude

Feb 08, 2014

I won’t recommend you to buy from the website The quality of their production was poor and all furniture, which I bought from them, was broken after several days. The seller refused to return money or replace it, and he was rude and impolite. I was so shocked with... / Stay away

Jan 22, 2014

I started to play the game on the website, and at the first day everything was fine. But the next day I couldn’t load my game, and I needed to restart it for several times. I tried to log in on my account, but the website didn’t work, and I needed to...

Bounty Towels / Chemical

Nov 26, 2013

Shame on Bounty paper towels. They release a terrible chemical that initially smells like Cheetos. After researching I discovered this is something they are adding to their product. I recently spent a lot of money thinking my saltwater fish tank had an electrical issue. I soon discovered...

Holiday Inn Walnut Creek, CA / discrimination

Jan 10, 2013

The worst exprince of my life as comes to discrmination. I'm still at shock and can't believe till today that the presedint of the Ynited States is an African American and people still discriminate an African American and myself for not being American and have accent. Thi...

Verizon Wireless / employee satisfaction

Jul 12, 2012

I am sad to confirm that Verizon Wireless's employee satisfaction is extremely low. I have worked for VZW for the last 8 years and manage one of their largest western states customer. In 15 year of wireless sales I have been a top performer with many awards and annual recognition both...

Securitas Security Services USA, Inc. / I want my break

Feb 28, 2012

So after working a year and a half, I finally get a break. Apart from eating at my post, I am still by law to receive two uninterrupted 15 minute breaks! For one I'm the only guard that wasn't scared to complain to HR. Well he gave me a break a week straight then stopped. Now he...

Diablo Medical Training / Poor School

Feb 15, 2012

Bad School. Not enough supplies to train properly. Poor lectures and study material (tests/homework). Syllabus did not match book and confused class. Spend your money elsewhere.

First Bank, Walnut Creek, CA / Overdraft fees

Nov 30, 2011

I banked with these idiots for over 10 years and until the last year never had overdraft charges. I swear they have changed and NOW do the debits first and then will put in your deposit. My direct deposit goes into my bank at midnight on the 23rd of every month. I wrote a check to a...

AT&T Home Telephone Service / charge for service already cancelled

Aug 03, 2011

On july 11, 2011, I called at&t and cancelled the above number, effective july 23, 2011. The reason: my new residence uses comcast throughout the building, and so I changed to comcast also. The representative gave me key numbers to use in case there was a problem. The key numbers/word...

Wells Fargo Bank / over charge credit card processing fees

Jul 11, 2011

I signed a credit card processing agreement and they charged me misc fees which could not be explained I cannceled the serbvice months ago and they are still debiting my bank account. A stop payment was placed so they used another company name to begin debiting the acccount again. They...

Wells Fargo Home Mortgage / private mortgage bankers with bankruptcies

Jun 05, 2011

In researching a potential refinance with Wells Fargo I was surprised to learn that this company would place mortgage bankers in Bankruptcy in a position to give financial advice...

Wells Fargo Bank / frozen account

Apr 04, 2011

I spoke with Wells Fargo bank on Thursday March 31, 2011. I have direct deposit and to my surprise the bank held my entire pay check. My account online showed my direct deposit as pending, in which, I could not withdrawal any monies. The reason that Loss Prevention stated I was having my...