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Consumer Complaints & Reviews in Walnut Creek, California

East Bay Times / subscription term change in middle of term

Lillian Gerths on Mar 10, 2018
I subscribed to and paid for a subscription to the East Bay times. I was notified in the middle of my subscription that the term has been changed. I do not like the new terms as it is less papers per week. It is not what I subscribed to. The East Bay Times should honor the terms that I...

Outback Steakhouse / customer service and food

Ameshia on Dec 2, 2017
I ordered 85 dollars worth of food and the food was not good at all my steak was red after I ordered well done and I also ordered the queens land pasta and the noodles were half way done and they took them back to recook them by that time I was sitting there for so long I was ready to take...

AT&T u-verse / incorrectly charged

(lucy jones) on Nov 16, 2017
Acquired ATT service Feb 2017 in unit 317. A year later, we moved across the hall in the same building in unit 316. The tech arrived to install the service and immediately knew there was a problem. According to the tech, the way the service was setup, it created in installation problem...

Zazzle / envelope productions/no eta/past delivery date

Kate Holtzen on Sep 28, 2017
I was told I'd have a delivery by Tuesday, I just now got off the phone with customer service and they said they have no ETA as to when anything will be finished because they have switched production companies. How in the world is there no ETA? These are for my wedding, I'm on a time...

Carid / very poor customer service

Tenacity 101 on Sep 28, 2017
I placed an order on 9/16/2017, but called and elected to cancel that order on 9/20/2017 before it was shipped. I received and order cancellation request email from them, indicating that the order cancellation would be processed within 1-2 business days. Instead on 9/28/17, I get an email...

YLighting / Don't order from them!

sally browne on Sep 21, 2017
I'm so angry. They sent my order to an absolutely wrong address. How could you mess it up? How did it actually happen, guys? Thank god, those people who received my parcel didn't accept it and sent it back. Your website never sent me any notification about my order being delivered or...

Keller Williams Realty / agent approved work on our house without consent or contract

Eileen Hubbard on Sep 15, 2017
We entered into a contract with Nancy Bennett from the Walnut Creek, CA office of Keller Williams to assist us in selling our home on July 18th 2017. The agent, Nancy Bennett came with me to speak to a lwyer doing bankruptcy for our business (an S-Corpor0 to make certain that I was not...

Toyota Walnut Creek, CA / poor customer service

H. Schmitt on Aug 30, 2017
I recently had an extremely bad experience with the service department at Walnut Creek Toyota. As a long-time customer who has bought several vehicles there, I was surprised and disappointed to be treated in a way that reflects so poorly on your business. It is unlikely that I will...

Safeway / one cashier open at 7pm on a sunday night

Jneuen5 on Aug 6, 2017
Your 710 Bancroft Road location in Walnut Creek, CA had at least 25-30 customers in line with only ONE cashier open! Sunday nights are prime shopping times for customers and this store should be allocated more payroll to cover during peak times. There was nothing one person manning the...

Safeway / carts that stop at door.

Narcissus Cosgrove on May 6, 2017
I went into Safeway to do some shopping and decided that I would come back after I did some other errands so being a good customer wanted to return the shopping cart out front and come after I did my walk and other errands. The cart jammed to a stop and I jammed up against it. I did come...

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