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Consumer Complaints & Reviews in Kingston, Nova Scotia

The Brick / samsung tv

Au
Aubin on Dec 31, 2018

Purchased Tv Dec 19/18, cannot get smart features to work after hours (approx 4 ) of troubleshooting with Samsung and my internet provider ! I have Been told to return TV so I go into The Brick, to discuss my options, sales lady sends me to the back while I wait 15 minutes to speak with "...

Megabus / rude driver bus 5194

Sp
special kk on Sep 17, 2018

Lets fist off saying that I am a 45 year old black lady with a set of twins boys who happen to be 8. Now I book the bus for 3.30pm sat now I seen a shuttle bus and was confused by the size of the bus. I proceed to the bus to ask the bus driver whom happen to be a lady as well. As I try to...

Cogeco / 2 hour wait time, and unable to cancel service

Ri
Ritu Sikka on Sep 12, 2018

I called them at 11 AM on September 11, 2018 because I wanted to cancel my service. I was on hold till noon before I got someone who could handle my request. I told this person several times during the call that I had to leave by 1 PM. But she repeatedly put me on hold (about 10 times) and...

Shoppers Drug Mart - Kingslake Plaza, Kingston, ON / customer service late at night

Me
Melissa Hart 03 11 on Sep 5, 2018

I have all the names and info and made attempt to speak with nasty manager and no attempt to contact since. I was there for toilet paper late at night. Attempted to buy a product and use a coupon that was expired. Silly me. And decided I didnt want the product at normal price he continued...

BetterHelp / better help online therapy

Ab
Abbyransier on Aug 19, 2018

I was given an email about a free 7 days trial. I signed up for the free 7 day trial today and my card was charged for $1.35. I understand it is only a dollar but it is really [censored] that you guys would advertise for free but yet still charge. As well I never consented to you guys charging...

Canadian Tire / canadian tire store at 2560 princess st. kingston

Ch
chris elderkion on Aug 10, 2018

I have taken my vehicle to to Canadian tire in Kingston on three occasions to have a loud hum in the rear end looked at. The first time they replaced the front bearings and an oil change for $819.24, and the hum remained. The second visit said it was a problem with the rear drums and maybe...

Tim Hortons / everything I ordered they said they ran out

Ma
Mandi39 on Jul 30, 2018

So I went on the mega bus towards Montreal there is a stop at Kingston and a tim hortons right near the mega bus station. I went to order breakfast as they say it's 24 h breakfast the gentleman said they didn't have any breakfast I said ok so I told him I'll go with a bagel and cream...

Greyhound Lines / refund issues

Be
Bella SRK on Jul 27, 2018

I am a student at queen's university. I booked the ticket from greyhound.ca (to go to Detroit, USA) on Apr 10, 2018. On that day, there were some issue with their website which make me book and pay for three times ($80.80*3). After that I've called the customer service, they said the will...

Shoppers Drug Mart / photo booth

Be
Benjamin Donald Smyth on Jun 15, 2018

I plugged my phone into the photo booth and it started acting strange. It wouldn't recognize that I was attached to the usb properly and is now having trouble charging. There was obviously an issue with the booth that has affected my phone as this was not a problem this morning and I had...

Tim Hortons / store cleanliness

Ga
Gale DeGeer-Desjardins on May 31, 2018

Kingston Ontario Sydenham and Princess St. location Thursday May 31/2018 3:30 PM While sitting at our table at the window I discovered a few ants which I killed with a napkin after a constant stream of them I discovered there were hundreds and hundreds on the floor on a piece of lettuce...