Consumer Complaints & Reviews in Brisbane, Queensland, Australia

Hungry Jack's Australia — no milk to make capachino

Mango hill store been here many times always happy about service till today service was not pleasant young girl quite rude and after handing me my hash brown slammed the window...

2 comments Brisbane Food  · Jan 24, 2019

Kogan.com — 32" led smartertv™ (android tv™, smart tv)

Hi guys, I'm really hoping that at least you will take my compliant seriously as your customer care staff are not helping and I have no way of getting help from your live...

Brisbane TV, Music & Video  · Jan 23, 2019

Virgin Australia Airlines — baggage services

My luggage did not arrive on my international flight, VA104 from Wellington NZ, to Brisbane Australia on Tuesday 22 of January 2019. I waited at the baggage carousel until the...

Brisbane Airlines  · Jan 22, 2019

Coles Supermarkets — berries with mould

I have purchased three punnets of berries this week all with mould growing on them. Two punnets were Krimson berries and the other was raspberry. I have photos and 2 of the 3...

Brisbane Food  · Dec 21, 2018

Kogan Australia — customer service

I have sent about 5 unanswered emails about trying to access a credit of over $100 you have of my money! I have tried to contact you for 2 weeks as I need to purchase a Christma...

1 comments Brisbane Appliances  · Dec 20, 2018

Ozsale — I didn't receive the goods and refunds

The delivery man delivered my orders, but we had no one at home! He said he placed in safe place, however I could not find! I tried so many times to contact to your staff, but...

Brisbane Clothing, Shoes & Acc  · Dec 09, 2018

Princess Cruise Lines — cruise on majestic princess 18/11/18 to 24/11/18 cruise booking number hc5pdx

My husband and I have just got back from a cruise on the Majestic. We have cruised with you 6 times before and are Platinum level. This cruise was the worst that I have ever been...

Brisbane Cruise Lines  · Nov 25, 2018

Fisher & Paykel Appliances — washing machine

We bought a washing machine online while we were in Europe and having our house in Australia renovated. The machine was installed in June 2018 and we returned on 29th October to...

Brisbane Washing Machines  · Nov 14, 2018

Air New Zealand — my stepsons not being able to fly on a recent family holiday due to not being removed from the airport watchlist as they should have been.

Myself and my two step sons were stopped by immagration at Brisbane International Airport as we were told they were not allowed to fly due to being on the airport watchlist. These...

Brisbane Airlines  · Oct 15, 2018

Couriers Please — tracking complaint

Courier's Please has lost my package. I have been phoning them daily (often more) for 12 days now and they just keep completely blowing me off with 'we have contacted the agent by...

Brisbane Movement & Delivery  · Oct 02, 2018

Hungry Jack's Australia — bacon cheese chicken schnitzel is not what your selling

Dear Hungry Jacks I am VERY Disappointed as I am a valued customer. My husband and myself went to Hungry Jacks in Logan Queensland on the 16th September 2018 as we were heading...

Brisbane Food  · Sep 26, 2018

dermythelp.com — continuous monthly debit to my credit card for eye cream

I did not authorize this Company to continue taking money from my account. I cancelled my credit card hoping this would stop them but somehow they are still charging my account...

Brisbane Online Shopping  · Sep 26, 2018

Couriers Please — "attempted" delivery

This morning my partner and myself were both outside - I was in the front yard watering my plants and he was down the side having a cigarette, my housemate was also inside getting...

Brisbane Movement & Delivery  · Sep 23, 2018

Coles Supermarkets — click and collect

I am a regular click and collect customer, travelling 7 - 10 kms to collect depending on the store I choose on the day. When Logan Central advertised in store that they were doing...

Brisbane Food  · Sep 06, 2018

Virgin Australia Airlines — difficulties with customer service person

I had reason to change a booking which had inadvertently made for 30 August instead of 30 September. I rang Virgin and spoke to a foreign accented person who said his name wa...

Brisbane Airlines  · Aug 29, 2018

Harvey Norman — shark vacuum cleaner

On the 27/8/18 I was vaccuming with my shark vacuum cleaner and it was in the turbo motion . It suddenly made a slowing motion sound, then instantly a giant zapping spark came up...

Brisbane Vacuum Cleaners  · Aug 28, 2018

Kogan Australia — kogan mobile recharge

I received a recharge email on 22nd August for account number [protected] and mobile number [protected] informing my account had been recharged in the amount of $16.90. I received...

Coles Supermarkets — lack of little shop folders

For the last couple of weeks I have hunted high and low to dozens of Coles stores to buy 2 Little shops folders. One store had a folder on display full of Little shops and would...

Johovas Witness — talk outside brisbane post office park

Sent from Yahoo7 Mail on Android ----- Forwarded message ----- From: "Michelle Josselyn" To: "//InboxLGL.[protected]@jw.org" Cc: Sent: Tue, 21 Aug 2018 at 6:27 Subject: Your Devotee...

Brisbane Bad Business Partners  · Aug 20, 2018

Hungry Jack's — not receiving items

I asked the lady if they have kids meals with toys, she replied yes. I then asked to purchase two kids meals with toys and there was no mention of there being no toys available...

Brisbane Food  · Aug 19, 2018

BioTrim Labs / SlimLivingClub.com — credit card charges

You have been charging my credit card $13.95 on the 12/07/2018 and also 12/08/2018 I have no idea what these charges are for and I would appreciate if you would refund these...

Brisbane Credit Cards  · Aug 16, 2018

Jetstar Airways — airline poor service

Traveled to Cairns Thursday leaving 630 from Brisbane in an older Jetstar plane and then back from Cairns to Brisbane 940 this morning. The flight back was in a new plane, seat...

Brisbane Airlines  · Aug 10, 2018

Woolworths Australia — scanning policy and staff lack of knowledge

Every time I notice I have been over charged and question the ticket price I am made to feel like I am a burden and treated like a scab. On Tuesday I purchased a few items from...

Brisbane Retail Stores  · Aug 09, 2018

Malaysia Airlines — the integrity of "mas customer support team"

The booking was made weeks and weeks ago, yesterday I was informed that my flight has been rescheduled which was totally out from my plan, I refused to take the rescheduled...

1 comments Brisbane Airlines  · Aug 09, 2018

Citibank — unclaimed funds in checking account australia

I have been trying to communicate with your office regarding funds that I have in my checking account, offices located in Australia and I haven't heard back. I am to the point to...

Brisbane Banks  · Aug 07, 2018

Dan Murphy's — male staff member on pick up counter 29, july 1030. holland park brisbane

The gentleman in question was extremely rude and should not be employed in a customer service role. I did not get his name, but there were only two males at the shop front at that...

Brisbane Retail Stores  · Jul 28, 2018

Guess — ladies wallet

In 2016 my sister bought me a wallet for Christmas. I had put it away until my old wallet was worn. I started to use it yesterday (12/7/18) for the very first time. As soon as I...

Brisbane Clothing, Shoes & Acc  · Jul 12, 2018

Foodworks Victoria Point — white ox tobacco

My brother has been buying white ox from food works in Victoria point Queensland, the packet says made in New Zealand So he bought packets from Woolworths and coles and they both...

Brisbane Tobacco Products  · Jul 10, 2018

Jetstar Airways — service in check in

I am appalled by the customer service my three daughters and I experienced this morning by the Brisbane Jetstar attendants. I am a regular Jetstar flyer and can tell you I will...

Brisbane Airlines  · Jul 05, 2018

Imperial Tobacco Australia — white ox 50g

Ive been buying whiteox for alot of years now and havent had many complaints except the 25g pouches of white ox are usually full of stalks but this 50g packet i bought had bits of...

Brisbane Tobacco Products  · Jun 16, 2018

Kogan Australia — led tv

Product was bought last year july 4 2017, payment came out july 8 2017 with addln payment made for extended warranty. This was a promo sale of pre-purchase item, 3 months deliver...

Brisbane TV, Music & Video  · Jun 14, 2018

Jetstar — check in staff

My name is Stephen Power My wife and I booked a flight to Bali flying out of Brisbane June 7th to Bali returning June 16th On arrival at the airport we checked in through Jetstar...

Brisbane Airlines  · Jun 07, 2018

Coles Supermarkets — coles australian penne rigate (durum wheat) pasta 500g

Just cooked up the above pasta on Thursday last with my home made sauce and was so disappointed. The pasta broke up to shreds did not hold the tube effect at all, looked terrible...

Brisbane Food  · Jun 02, 2018

Booking.com — prepaid nonexistent booking

I made an online booking for accommodation via booking.com website and they took full amount amount 6 days prior the check in date. When I arrived on the checkin date the booking...

Brisbane Online Scams  · May 30, 2018

Jetstar Airways — weight scale for carry on baggage needs to be recalibrated

I weighed my carry on at the gate. The scale indicated that it weighed 8kg. The attendant wouldn't let me carry it on and told me to check it in (I had no checked in baggage and...

Brisbane Airlines  · May 29, 2018

Singapore Airlines — baggage handling in mumbai/singapore/sydney

During my recent journey home from Mumbai my new luggage handle was snapped off during transit. I'm not quite sure at what stage as it was loaded at Mumbai and forwarded to Sydney...

1 comments Brisbane Airlines  · May 14, 2018

7-Eleven — cashier refuse to put sugar in coffee being that doors are locked during early hours

Had arrived at 711 acacia ridge about 3:30am as always on the 11/05/18 had asked cashier for $3 coffee & if he could also add 2 sugars as well..he then stated that he was to busy...

Brisbane Food  · May 10, 2018

Hungry Jack's Australia — the small mistakes on orders and food

On Thursday night 3rd of May at about 5.50pm I went through the drive thru Hungry Jacks at Strathpine. Ordered a chicken royale and a large fries. The order wasn't repeated back...

Brisbane Food  · May 03, 2018

DaiBo {SGJ-YD} No. 3 Yunxiao Road Guangzhoushi Guangdong 510410 / — shoes

i have just received shoes and paid more than was said, plus they are not the brand i ordered. Can anything be done to get a refund? I ordered London fly suede shoes and i...

Brisbane Clothing, Shoes & Acc  · Apr 30, 2018

Harvey Norman — australian made sofas

I have been complaining about these sofas for over 6 months and have not had the matter solved. In fact I have just been given a lot of running around, inconveniences and...

Brisbane Furniture  · Apr 29, 2018

In The News

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