CB Cryptocurrency ComputerShare Complaints #2-21

ComputerShare review: Logging into my personnel investor account

tom dev of US

Sep 13, 2026 1:59 am UTC

Verified customer

Featured review

I last logged in to my computer-share investor account in March. Now they demand an authenticator 6 digit code to allow my id/password using some app called equate access or equate plus. I never heard of this and tried for 4 hours today trying to download and configure. No luck, no guidance, no help, no documentation.

Computer-share continues to live up to its one star service rating!

Recommendation: pull your investments and take them somewhere else.

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ComputerShare Contacts

ComputerShare phone numbers

+1 (800) 425-4034

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India

+61 394 155 000

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43%
Confidence score

Australia, Head Office

+64 94 888 700

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New Zealand

+1 (212) 805-7100

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United States, New York

+1 (416) 263-9200

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Canada, Toronto

+44 370 703 0300

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United Kingdom, London

+45 45 460 999

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Denmark

+49 89 309 030

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100%
Confidence score

Germany, Munich

+353 12 163 100

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Ireland, Dublin

+39 645 417 401

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Italy, Rome

+31 102 298 488

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Netherlands

+34 917 010 950

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Spain

+46 858 804 200

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Sweden

+41 622 057 700

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Switzerland

+86 105 673 3200

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China, Beijing

+86 216 043 3672

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China, Shanghai

+852 28 628 555

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Hong Kong

+27 113 705 000

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South Africa

More phone numbers

ComputerShare emails

web.queries@computershare.com

100%
Confidence score: 100%

Support

john.hankinson@computershare.com

94%
Confidence score: 94%

ComputerShare address

Yarra Falls, 452 Johnston Street, Abbotsford, Victoria, 3067, Australia

ComputerShare social media
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 10, 2026
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