Burger King
reviews and complaints

On the 24th December 2021 at 8:55am, i visited Burger king drive trhu at Hagatt Hall store #19163, Barbados my order was processed as order 41.

I purchased three separate orders of the rise and Shine special, when I got the items I realized all the items were thrown in the bag resulting in the nuggets and hash brown being skinned out in the brown bag. I attempted to give it back to the attendant to separate the orders and was told that she could not take them back. The total of my order was 39.36 and I am dissatisfied with the very poor service. The state of the items resulted in my throwing away most of the order.

I pulled up to your Burger King while I had an hour to eat on break while working as a first responder. I was leaving Walmart across the parking lot and happened to notice my favorite impossible burger fast food place, being Vegan I have very few options.
I immediately noticed the line was not moving... I waited 33 minutes in drivethrough line and was only motivated by people turning away and pulling out of line. That and the fact that your route 8 butler location was 38 minutes away. after listening to angry people on mic arguing about tomatoes and so forth.I became fed up and said excuse me and was immediately told go ahead with your order. I ordered my 2 Impossible whopper meals with no mayo and was told " "nope" about whether or not icees were available, so i orders a sprite and a coke.
I pulled up to window and asked again if there wasnt any mayo on burgers, I was then told no there isn't and that my sweet tea and pepsi was ready for me as well. i informed her I didnt order sweet tea. I was then told "look you want it or not, we're busy and theres a long line" Appauled at her rudeness I said no its ok. ill inform coorporate so I am. North Versailles Burger King is by far the worst Burger King I've ever been to.
I cannot believe that this is allowed to go on. I went across the street to wendys and had to settle for. large fries due to my vegan diet. I was not happy about that.
-Thank you and please do something about that place, its honestly horrible and I know I cant be the only. complaint.

I recently entered the Burger King @ 2703 McLeod Blvd. in Florence, SC. on Dec.5th. I ordered four Double Cheeseburgers for $1.99 each as per the Menu Board. The server rang up the register for $10.49. I told him that doesn't add up to what I ordered. He then informed me that the prices of the food had increased. I asked to speak with the Manager. The manager came out and said he just works there and does not deal with problems.
To me, this is False Advertising and a Bait & Switch Scheme. I don't know if this practice is being done in all the Burger Kings, but I find it absurd that your Company would post a price and not honor it. I do not have a receipt to attach because I walked out due to the Principle of the matter.
The Burger King Corporation should spend more time educating its Managers to deal with problems @ their locations. I am also going to inform the Chamber of Commerce of Florence, SC. and also the SC. Attorney Generals Office, so they know what your Company is doing.

Location: 1333 - 19th Avenue N, Fargo, ND on Thursday, December 2, 2021 at 5:25 pm. Only 1 customer ahead of us, who was waiting on his order, which had omitted the fries. He seemed to have been waiting for quite a while when we arrived. We waited several minutes for the employee to take our order. The afore mentioned customer was still waiting after we had placed our order. We were the only customers in the place. Employee did not give us a receipt when we asked for one (needed for expense report). Said machine out of paper. Our order finally came after 5 minutes. Was cold. We took back to hotel to heat up in microwave. I have no idea how that crew was going to deal with supper time rush at 6 pm if they could not handle just three customers.

i went into burger king on Parkway East in Birmingham, Al for the 37cent burger. The manager was extremely rude . she told me she had no record of the order, i tried to give the code and other information. She said she did not have the information to give me the burger and told me to get out of line and get the right information. I went back through the line again and tried to explain to her again. she said she did not care what i had and the only whopper burger i could get was the 2 for $6.00. I still tried to talk to her and she kept rudely repeating 2 for $6.00 was all i could get.. she then told me that if i did not want 2 for $6.00 get out of the line and don't come back. I have had other bad experiences at Burger king but this one was the worse. the problem was always with the managers and food is always cold. From reading the comments there seem to be basely the same problem in all locations. i don't believe the store managers care about the customers or the food and providing a customer friendly store...I certainly hope your corporate is much better and resolve these issues.

I worked they're in August of this year never got paid keep getting the run around I'm about to file administration lean on the company I'm not getting the run around any longer. I've called and called uploaded information online two different times and kept in touch and this still is far from being resolved if someone is willing to work they shouldn't ever have to begg to be paid I've had enough.

I went thru drive threw ordered alot of food waited for my food for 10 minutes. When I got home which is only a couple blocks away. My fries were ice cold, My poutine fries were hard, the chicken roadhouse was spicy not regular so it was a toss away. And the 2 whoppers I ordered were made wrong
And had 3 Jr patties on it not whopper patties. I paid 50.00 for food that was not good at all. So very disappointed with my food. This was in regina, sk on dewdney Avenue

We just got back from ordering 3 burger king meals, I wanted to complete the survey but there was no codes on our recipts. I am asking for 3 free whoppers for my trouble, by the way Madison at Burger King #28258 provided outstanding customer service she was outstanding.
My address is 3510 Loxton Loop, Coeur d Alene ID 83815
My phone number is [protected] and email address is [protected]@live.com

Went to 2 different restaurants today for the 37 cent whopper deal and both had there inside closed so they didn't have to honor the deal. I am very disappointed with Burger King. If they can't afford this deal they shouldn't of offered it for there birthday. That would be like me inviting people to my bitrthday party and locking the doors.

Horrible manager on site at 4:35pm ct when I attempted to redeem the 37 cent whopper deal. This restaurant refuse to allow me to get the offer saying their system doesn't have the offer. So I say the system or the app is stupid, but your manager turns around and say I am stupid! This infuriates me that he would call me stupid for calling your system to be the problem! Just what kind of customer service do you run in your store?

When I attempted to get a receipt to file this incident with info and proper name of their manager they refused my order for a large French fries and just decided not to service me so as I can't get a receipt to file this horrible service complaint at this Burger King.

Twice before in the past year I have minor issues with ordering pickup on this business from the app, but this time your manager on site is just plain horrible for calling customer stupid.

Ate at burger king parking lot. I saw a manger walking down the hall with. A homeless guy. Looks like she. Just came out of the bathroom with the guy. Like they had sex. She had glass older women nette or Janette on name tag. I got sick thinking she touch my food. I was upset that guy didn't belong in the store. He looked like a drug addict. She was walking with him. It looked like they just had sex

A bald looking male employee had door propped Open saw us/made eye contact. Displayed on screen was order from a DHL van& after driving around saw him just chatting away. NO service whatsoever no acknowledgment to us. tried to back up& go forward. called five times &no answer. Overland Park, Kansas BK off 135th at. Sat there wasting 30 mins of time. No DM # to call and handle situation. This man clearly ignored us purposefully and didn't care about anything or anyone. Cannot wait to never go back again. I'm now going to Canes where they at least acknowledge their customers and serve food.

If i could give no stars I would. I need to know who is the supervisor over the GM here. I called approximately at 5:04pm today 11/29/21 to ask a question and their male manager was very unprofessional and speaking vulgar towards me. I ask for the General Manager's name and number and he cursed me and hung up. Very impolite and unprofessional that manager needs to be reprimanded expeditiously. God Bless

I am so disappointed with this restaurant. I timed it today, because every single time I go through there it takes forever to go through and get my food. So I arrived at burger king at 11:34, with only 2 vehicles ahead of me, and by the time I placed my order and paid for it, it was 11:49. Then I got half way home and realized they did not give me my shake, so I had to turn around and go back. So I walked in this time since it took so long to get through the drive thru and then had to go back in again when I realized they did not even give me a straw. Then I get home and the fries were cold and nasty, the chicken nuggets were mushy, like they were not cooked all the way, and the mozzarella sticks were burnt and nasty. My husband told me never to get him anything from there again. I used to love burger king but now it totally stinks!
Date is 11-28-2021, Store #13513, order #208543, employee #208543

At about 530 pm on November 27, 2021
Myself and roommate went to go inside door was locked so.went through drive through ordered 3 chicken kings mustard only, double whopper pickle and mustard only, 2 chicken light mayo only. Was told by female that it doesn't come with mayonnaise, I replied that is how I would like.it. ordered 3 large fries no salt. She replied ok ill have your total at the window oh its $35.36 please pull forward. There where 5 cars ahead of me. I waited 22 minutes. Got to the window a young male with dreadlocks brought 3 bags to the window he put them in a plastic bag for us. We drove home. I dropped them off and I had another errand to run. When I came back I noticed that it was a single whopper the cheese was not even melted the meat was rubbery, there was only 2chicken sandwiches with mustard only, one with mayo. The men said the chicken sandwiches with mustard the where kind cold and old tasting. The chicken sandwich with light mayo had mustard on it also. The french fries had salt on them and they had black specks on them and they tasted funny. I tried to call but they closed 10 minutes after I left. Very disappointed. I use to work for Burger King many years ago on March Air Force Base. We took pride in service, in what and how we cooked the food. Something needs to be done. Thank you.
Sincerely Tammy Goodeill
[protected]

I went through the drive thru at the 1900 North 72nd ST. in Omaha, NE. at approx. 9:15p.m. November 27th, 2021. I ordered an Italian Chicken Sandwich and a 4 pack of jalepeno poppers...they were very old, I couldn't even chew them because the cheese was hard. They gave me a rgular chicken sandwich with wilted brown lettuce and mayo, which I am allergic to. I couldn't eat any of it. Very disappointing!

Went to Burger King on Monday on tamiami trail in port charlotte. Cashier was rude so manager sent me $10 gift card. Wasn't willing to go to that 1 again so went to kings hwy in port charlotte Florida. Walked right in to cashier and placed order. Took 15 minutes to get my food. Open it in car and it's all cold not even warm in anyway shape or form. I never go to McDonald's and don't do fast food much but I grew up on bk. The quality and service are so poor it's a joke. I'm surprised your still in business though I'm sure struggliNg.

I went to the Burger King in Pinson Alabama on 11/26/21. I had a coupon for a family bundle. The store said they do not do family bundles. I was upset because coupons came to my home and they do not accept them. Then the cheeseburger my daughter had we found hair. I will no longer spend my money at Burger King. I work in the health care field dealing with customers and patient information. I'm sure they look for the best experience when they what service. I believe Burger King need to hire people who are customer driven. Also, they need to pay attention to the product they give to customers and make sure no hair or anything else get in the food.