Buffalo Wild Wings review: service-awful

My family and I have been dining at this restaurant for years with lovely service and memories. This particular location hosts the University of Alabama Alumni Orange County Chapter every Saturday during football season and it has become one of our favorite things to do as a family. We have been attending these games, at this location for 3 seasons and never had a bad experience until this past weekend. Once we (my family, including: my fiance, my two children, 9yo & 10yo, myself) arrived I was greeted by a very rude woman claiming to be a manager. She started the conversation by saying, "you aren't welcome here and need to leave." I asked why, she responded "because you skipped out on a tab." I have NEVER done this. I am an upstanding citizen, a nurse and mother, my fiance is a Vet! She starred blankly and repeated "well the people you were with did. So you aren't welcome here." I explained that IF that is true, how would that be an issue for me and my family? Again, we have been dining here for years and never had an issue. I even offered to show her my bank statement from the dates she claimed my company walked out on their bills, to show I in-fact DID pay! She stood firm, humiliating myself and my family, my children were upset and we had to leave in front of a group of friends we have known for several years now. Our family tradition is now ruined, I am offended and honestly we are hurt. Service has been wonderful until this woman, Melissa Brown, humiliated my family.