Buffalo Wild Wings review: problem with parking

I am writing in regards to an incident that occured at your restaurant in Fresno. On Saturday, October 12 I drove into your parking lot in my Chevy Suburban with seven cross country athletes in my car. We are from Canyon High School about 250 miles away. We were planning on eating at the Dog House Grill which was across the street. There was no parking and so we entered their Wild Wings lot. There were signs in different locations of the lot that said where we couldn't park. We found a row in the back corner of the lot that did not have the no parking signs. We parked there and of course when we came out the car was gone. We saw two security guards hiding between cars. It was obvious that they hide and call the tow company when someone falls for the trick of the row of parking spots with no parking signs. We talked to the security guards and they said that they are just there to protect the tow truck drivers and that the manager in the restaurant watches on camera and then makes the call. Now if I parked illegally, I should pay. Maybe not the $417 that I was charged, but maybe a $50 ticket? The concerning part is that the security guards saw that I had seven kids with me and still towed my car. I had to leave those kids alone while I took an Uber to go pay my $417 to get my car. What a joke! A scam, a sting operation whatever you want to call it. I know you aren't going to care or do anything about it, but Buffalo Wild Wings should be ashamed of themselves. What an embarrassment for you to treat people this way. Thank you for putting my kids in jeopardy, and for clearly tricking me into wasting $417.

Steve Frisone
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