Latest Reviews and Complaints
Charging Stand ordered, but never fulfilled or received.
On August 29, 2023 I ordered and paid for a replacement black charging stand, after a month and a half of trying to get my product, emailing and attempting to call on several times (the phone number has been disconnected) to the company without any response, I then decide to submit this complaint. At this point, all I want is my money back, but it appears that the company is out of business, because they have not responded.
Desired outcome: A refund for the item I never received.
Beware, no after purchase support and no refills
We bought two of these in March of 2023. They are easy to use and the battery lasted without a charge on both for a month while traveling in Italy. I setup the subscription to receive refills in 6 months. Instead they setup for 8. I emailed multiple times and called once leaving a message to get the subscription moved up to six months for replacement. Weeks later I received no response to my emails and they did not return my call. I decided to take it upon myself to cancel the subscription and restart. Instead of 6 months out it picked March of next year for replacement. On the website all refills are sold out. I can’t find alternatives. I can understand if the popularity of the product caused a shortage but their lack of response to multiple emails and a phone call is unacceptable.
Recommendation: Avoid this product at all cost!
Bruush Reviews and Complaints
Bruush’s earns a 1.0-star rating from 1 reviews and 1 complaints, showing that the majority of customers are dissatisfied with their oral hygiene products.
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Overview of Bruush complaint handling
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Bruush phone numbersClick up if you have successfully reached Bruush by calling +1 (844) 427-8774 phone number 0 0 users reported that they have successfully reached Bruush by calling +1 (844) 427-8774 phone number Click down if you have unsuccessfully reached Bruush by calling +1 (844) 427-8774 phone number 0 0 users reported that they have UNsuccessfully reached Bruush by calling +1 (844) 427-8774 phone number
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Bruush emailssupport@bruush.com99%Confidence score: 99%Support
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 16, 2025
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