The complaint has been investigated and
resolved to the customer's satisfactionResolved Bridgevine / Comcast — bridgevine/comcast scam
resolved to the customer's satisfaction
I ordered Comcast starter bundle through Bridgevine for 74.99. I called the number [protected] per bridgevine confirmation mail for installation. They scheduled me for a Saturday 8.00 but no body turned up. I called Comcast directly and they said there is no installation scheduled for my order. Then they scheduled another appointment couple of days later. Now finally I got it installed but there were more surprises waiting. I got the first bill charging me double the amount I signed up for. Called Comcast billing dept and to my surprise, they conveyed the bundle offer I installed got expired ( Yes, even before first bill !! ) so they start charging me separately. Cust service guy keep on offering me another higher packages instead of try to address the glitch. I stop short of screaming at the 1-800-comcast.
Just wondering now what will happen to mail-in rebates Bridgevine offered. Don't fall prey for this scam. Order directly from service providers.
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