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2.1 1 Review 165 Complaints
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Bottom Line complaints 165

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3:02 pm EDT

Bottom Line unsolicited book

— begin letter of complaint —
Boardroom, inc.
Bottom line publications
Editorial/corporate offices
281 tresser boulevard, 8th floor
Stamford ct [protected]
[protected]

Re: unsolicited package

January 15, 2010

To whom this may concern,

I received an unsolicited package from your company, bottom line publications, approximately 3 days ago and since learned that this is not an uncommon practice for your company. I refused the package and sent it back to you today. further, I plan to report your company to all three major credit bureau's, the uspo, the attorney general's office and any one else that I can possibly think of. if I hear anything more from your company I will hire an attorney and solicit a class action suit with the many others that have been absolutely inconvenienced and injured by your fraudulent business practices.

Regards,
— end letter of complaint —

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2:47 pm EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bottom Line ultimate women's guide to beating disease 2018

Bottom line books, Inc;
You sent me a book called Ultimate women's guide to beating disease 2018. I was told and I documented everything that I could return this product if I were not satisfied. I am returning this book now after reading complaints against your company and if I have any problems from this I will see you in court. I was also notified before ordering this book of what has taken place with someone that ordered with you as well. You will receive your book back before the 30 day deadline.

Myra Meyer
Attorney at Law

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Resolved

I want this Complaint deleted and My account deleted from the complaints board website.

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2:08 pm EDT
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Bottom Line bottom line book

I keep getting a bill for the Bottom Line Book which I had returned to you shortly after receiving it unopened. My daughter had recieved a book and shared it with me. Please check your records for my return since I do not owe anything. Account Number [protected] Address 6924 South Lane Waite Hill Ohio. One thing I did notice when reading my daughters book is that your advertised articles were not on the pages you said they could be found on. It would be great if other issues could coordiate.

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Update by Joanne Habe
Oct 03, 2017 2:10 pm EDT

no need to update. this process is very confusing. I am being billed for a book which I returned unopened

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A
11:37 am EDT

Bottom Line received two books of one order

Hello, my account #; [protected]. I would like to return one book since it is a duplicate. I need your return address. Please email me at [protected]@juno.com Will you email me the return label as this is not my fault.?
I enjoy Bottom Line Books, especially about health, but don't need two of the same book. Thank you so much.

Annice Witt
3197 Meadow Lark Dr.
Duluth, GA 30096

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Update by Annice Witt
Sep 14, 2017 11:38 am EDT

No update. Am waiting for a reply now.

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1:04 pm EDT

Bottom Line payment

you sent me a notice saying i have not made any payments on my diabetes order. on 6/9/17 i sent you ck# 2170 for my 1st payment for that book. I just put the 2nd payment of 16.65 in the mail today. sorry my finances are a little behind right now. my acct# is [protected]. the check was received and processed by your company. someone incorrectly, perhaps entered it to someone else's account

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9:26 am EDT

Bottom Line they don't cancel subscription

After numerous attempts to cancel a subscription to Bottom Line Personal I was told that even if they cancel the account it will not cancel until after you call for the 3rd time. Representative had seen that I had already called twice, but the account was in credit suspend & had never cancelled as I had requested 2 prior times. The invoices I am receiving are extremely threatening & I almost want to pay them to stop all this harassment

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11:05 am EDT

Bottom Line received bill for book not ordered and returned immediately unopened.

I received a book from you - did not know what it was but knew I didn't, knowingly, order. it. Took it to post office, unopened, same day and returned it. Received a bill for it and sent back payment slip stating I did not order book and had returned it. I have received a second bill and would like this attended to, please. I have been a good customer of yours for many, many years and do not wish to have a credit problem over this. I have never had a credit problem before with anyone that I am aware of and do not care to start now. The book was the Bottom Line Yearbook 2017.

Your attention to this matter -asap- would be greatly appreciated.

Thank you,
Bettye Dayton
3221 Rosehaven Dr. #1510
Fort Worth, TX. 76116
Acct.# [protected]

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1:23 pm EDT

Bottom Line did not order books

Acct # [protected]

I did not order this book nor do I want this book. If you want this book back please send me a return mailing label otherwise the book will stay here until you do. I am a senior person and the last thing I would do is order something I don't need or something that is useless and costs this much money ($49.94) good lord!

Please email a shipping label to :
[protected]@comcast.net
So I can return this useless piece of junk...

It would be super nice if you would include a phone number!

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1:40 pm EDT

Bottom Line 30-day diabetes cure + bonus

We have received at p. O. Box 9, vernal, utah 84078 a package of books, having been sent to bob dalton, showing customer account number: [protected]. This is quite obviously an error as mr. Dalton has been in constant "palliative care" since august 7, 2016 and could not have rendered this order nor would he have had any use nor benefit from it. This package arrived on 04/06/2017 @8:32am. If you desire to have it returned please provide a pre-paid return shipping label by e-mailing it to [protected]@stratanet.com, failure on your part to e-mail return label by 04/14/2017 will result in all, being donated to the uintah county library, as by that date we assume that is your desires.
Roy chasteen
Administrator

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2:36 pm EDT
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Bottom Line sending unordered books

It does absolutely no good to contact this scam company's customer service number and/or address. I went this route and got absolutely no results except more bills for payment. Need to contact the Company President, a Sarah Edelston Hiner located at Bottom Line Books, Inc. 3 Landmark Square Suite # 201. Stamford Connecticut [protected]. Send a Certified Letter, TO HER NAME ONLY. Tell her of your problems with her company and if she cannot or will not resolve the issue, You Will contact the Attorney General of Connecticut, they have a downloadable complaint form on their website. also contact the Better Business Bureau for Stamford Connecticut and the Federal trade Commission in Washington DC. and then follow through with these agencies.

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9:06 am EDT
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Bottom Line 2017 yearbook from bottom line books

March 28, 2017 acct. # [protected]

I just received a bill from bottom line book in boone, iowa, for a 2017 yearbook that i never ordered nor have i received. I am wintering in arizona so they would not forward something this to me and i don't want it.

Now my account is in credit alert. This is the first i even knew of this. I don't want the book that i never ordered and i certainly am not going to pay for it. This feels threatening from a company who i never ordered a book from in the first place.

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12:21 pm EDT
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Bottom Line btom yearbook 2017

The book came in first week of March which I did not order, so I returned in the second week of March. I received their bill dated 03/02/17 last week for $43.95 and they put my account under credit alert.
I do not want this book so returned without opening because I did not order.
My account no is [protected]. I want them to remove my name from their mailing list. I am trying to reach them at [protected] but they are always busy and ask us to call back later.

Narayan Thakur

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11:54 pm EDT

Bottom Line shipment of books without authorization

Hi, I am Robert L. Pogue my address is: 14190 Co. Rd. 7240 Newburg, MO 65550 I had ordered a few books from you and asked that you not send anymore unless i specifically ordered them. two months ago you sent one and i went ahead and paid for it even though i didnt order it. Well you sent me another one and i put it back in my mailbox and wrote refused on it, returning it back to you. I have asked several time for you not to automatically send me books that if i want one i will order it from you but if you insist on sending them each month i will write refused on every one sending it back to you., I hope we understand one another, because i'm getting tired of this.
Sincerely
robert l pogue
14190 co rd. 7240
Newburg, MO 65550

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3:47 pm EST

Bottom Line billed for book not received

I have received many books from Bottom Line Books .Please note: All books I have received have been paid for. Now I have received a collection notice from North Shore collection agency!
The account number on Credit Bureau is;[protected]( not sure)
Name of Book ; Reverse Diabetes
Amount $39.92
I am not computer savy so any documentation I have is the Collection agencies : Attempt to collect a debt letter!
The number that is on this letter is [protected] EXT: 27474
ID#[protected], TYPE - N2U

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11:12 am EST
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Bottom Line bottom line yearbook 2017

I received the bottomline yearbook 2017, of which I did not order, shipping date of 1/10/2017. I returned it unopened "return to sender" by usp mail that same day.

February 3, 2017 I received a bill for $43.95, billed to account 9256157, of which I am not paying. Next day, february 4, I again received the same darn book in the mail! I will be returning it tomorrow marked "return to sender" by usp mail.

I have been a subscriber to bottomline health newsletter for many years, but am cancelling all subscriptions to this rip off company! I would like a reply from bottomline as to why they sent me and billed me for a book I did not order and a confirmation they have cancelled this billing for this book.

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wisenup
, US
Mar 03, 2017 3:11 pm EST
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Excerpt from: http://bottomlineinc.com/frequently-asked-questions/
What phone number should I call to get the quickest answers to subscription questions? The best and fastest way is to call us at [protected]. Our customer service representatives have immediate access to your subscription records. When you call, please be sure to have an issue handy. There are important codes on the mailing label that we will need.
Add'l #'s: [protected]), [protected]

K
K
KEMca32
, US
Feb 09, 2017 1:50 pm EST

I too just received Bottom Line's 2017 Health Breakthroughs which I did not order. I don't even subscribe to the On Health news magazine. I do subscribe to Consumer Report. hat I detest more is that they do not give you any information on how to return the book or any phone number to call to get this information. Does this mean they could just mail everyone a book and then bill them for something not ordered? There has to be a way to stop this madness.

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4:38 pm EST

Bottom Line mailed and billed for a book I never ordered.

I received a book entitled BL Ultimate Womens Guide 2017 and after having looked through it realized I had never ordered it. I telephoned Bottom Line Books and advised them that they send me a book I never ordered. The customer service representative was apologetic and promised to mail me a return label. After about a month I received the return label and mailed it back to them. I have now received another bill from Bottom Line Books requesting $44.95 for this book I never ordered which I returned to them. No mention was made on the bill of having received the book I returned. Bottom Line Books is a bottom feeder in the publishing business and I will not pay them anything. If they do anything to mess up my excellent credit rating they will regret having done so.

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Linda Maxwell
, US
Apr 11, 2019 9:29 am EDT

I have received the book Ultimate Womens Guide 2019 and received the billing for it in the amount of, $53.45.
My Account number that was assigned to me is #[protected]. I can either split the bill up into 4 installements. But the crux of my problem is I DID NOT WANT NOR HAVE I ORDERED THIS BOOK .

I want to ship it back to you (please provide shipping label) and remove it completely from the account you created for me!

I am holding the book until I receive the return shipping label and RETURN POSTAGE SINCE THE BOOK WAS NOT ORDERED! I AM NOT GOING TO PAY THIS BILL IN PAYMENTS OR LUMP SUMP, BECAUSE I DIDN'T ORDER IT!

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1:08 pm EST
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Bottom Line billing

I lived in a senior center when I returned this book. I left it at the office to be picked up and I checked the next day was told it was sent back. I continue to get bills stating it will go to a collection agency. I sent it back in the same wrapper unopened. I did not want to deal with this company. What do I do? I have written them an explanation twice before. When the company was having problems either someone there messed up or the book was intercepted somehow. I feel very harassed! Help!

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10:36 am EST

Bottom Line unordered books (bottom line yearbook)

Our account number is 2366847.

We have again received a yearbook that we did not order. We received a bill of $48.94. The bill has a ship date, not a billing date, which is 10/25/16.

We are an elderly couple with limited resources and want this sending of an unordered book stopped.

There is a thank you for our ordering. That is meaningless since we did not order.

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12:45 pm EST
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Bottom Line received book that we did not order.

My mom received a book from Bottomline Books that she did not order. There was not any kind of shipping paperwork included with the package. A couple of weeks later she received a bill. The paperwork had no information on how to return the book if she didn't want it. There is no customer service number to call for information. My mom, age 98, on a fixed income, can't afford $50 for a book that she didn't order. Please advise on what we can do to remove the bill and return the book.

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11:43 am EST
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Bottom Line book received that I didn't order

My account #[protected] received "bl health breakthroughs 2017" i did not order this book. I received a bill 11/14/16 on thanking me for my order. This is the second time that this has happened. Previously i requested that no books that i did not order be sent to me. I do not intend to pay for this book, if blb wants this book back they can send me the postage cost for the return.

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About Bottom Line

Bottom Line Inc. offers a range of consumer information products including newsletters, books, and an online presence. Their content covers health, financial advice, and lifestyle tips. They aim to provide actionable insights to help individuals make informed decisions in their daily lives.
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Overview of Bottom Line complaint handling

Bottom Line reviews first appeared on Complaints Board on Sep 24, 2007. The latest review A Game-Changer for Business Efficiency was posted on May 22, 2024. The latest complaint Books was resolved on Jan 12, 2019. Bottom Line has an average consumer rating of 2 stars from 166 reviews. Bottom Line has resolved 43 complaints.
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  1. Bottom Line contacts

  2. Bottom Line phone numbers
    +1 (800) 678-5835
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    +1 (866) 444-2086
    +1 (866) 444-2086
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    3 Landmark Square Suite 201, Stamford, Connecticut, 06901, United States
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