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Born Tough Customer Service Phone, Email, Contacts
Born Tough
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Born Tough
complaints

Born Tough Complaints Summary

0 Resolved
3 Unresolved
Our verdict: Engaging with Born Tough at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Born Tough complaints 3

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Newest Born Tough complaints

ComplaintsBoard
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1:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Born Tough Beware of Born Tough: Poor Quality and Non-existent Customer Service

Yo, what's up guys, I gotta tell you about my experience with Born Tough. So, I ordered some workout clothes from them, and let me tell you, I was super pumped to get them. But, when they finally arrived, they smelled like they had already been worn. Gross, right? And, to top it off, they didn't even fit right.
Anyway, I tried reaching out to their customer service, but all the email addresses I had were invalid. So, I guess they're out of business now. Honestly, I'm not surprised. If they're gonna send out used dirty items, they're not gonna last long in the fitness industry.
Overall, I wouldn't recommend Born Tough to anyone. Stick with a more established brand that actually cares about their customers and the quality of their products.

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12:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Born Tough Unethical and Poor Quality: My Experience with Born Tough

Born Tough is not a good organization. They don't treat their workers well and sometimes they even make them work like slaves. It's not acceptable at all. And what's worse is that they use child labor. It's unimaginable how they could do that. It's illegal and immoral.

Aside from the ethical issues, the quality of their products is very poor. It's not worth the money you pay for it. The stitching is loose, the fabric is thin and it doesn't last long. It's disappointing because they market themselves as a premium brand, but the quality doesn't match the price.

I wouldn't recommend Born Tough to anyone. It's not worth the trouble and the guilt that comes with supporting such a company. There are other brands out there that have better quality products, treat their workers fairly and don't use child labor. It's important to support companies that have good ethical practices.

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11:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Born Tough Disappointing Quality and Atrocious Customer Service from Born Tough

Born Tough is disappointing, their quality is just terrible and their customer service is atrocious. To start, I ordered a pair of jogger pants only to receive not only a poor quality item, but it looked as though it had been returned previously. Not only did I have to go through the hassle of returning the item, I was also not refunded for the full cost of shipping. It's quite frustrating that they would not cover shipping for a defective and previously returned item. I was reimbursed for the price of the jogger pants but not the shipping. This is unacceptable and quite frankly, makes it not worth it to shop from them again. Born Tough needs to step up their game and provide better quality products and customer service.

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Is Born Tough legit?

Our verdict: Complaints Board's thorough examination reveals Born Tough as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Born Tough stands out for its commitment to quality and security. Clients considering Born Tough should delve into its customer service record to gauge compatibility with their expectations.

Born Tough earns 91% level of Trustworthiness

Perfect Trust Endorsement: Born Tough achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Born Tough has received 9 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for borntough.com can be seen as a positive aspect for Born Tough as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Born Tough's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Borntough.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Born Tough website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Several positive reviews for Born Tough have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Borntough.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Borntough.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The borntough.com may offer a niche product or service that is only of interest to a smaller audience.
  • Born Tough protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Overview of Born Tough customer experience

Born Tough has accumulated numerous consumer complaints regarding its products and services. Customers have reported receiving low-quality and defective items, with some experiencing delays in receiving their orders. The brand's customer support is also lacking, as they have not been responsive to customers' queries and complaints. Furthermore, the company has been accused of not honoring their refund policy and providing inadequate solutions to rectify any issues. These issues have caused major dissatisfaction amongst the customers and have resulted in negative feedback and reviews. Overall, Born Tough has been unable to provide its customers with satisfactory products and services, causing major problems for the brand.
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Born Tough contacts

Phone number

+1 844-245-8851

Website

www.borntough.com

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