Boost Mobile review: Customer service

I cannot send or receive texts or calls. i called customer service and i was hung up on then left on line for over n hour after calling back! service is below standards and payment is outrageous esp as long as i have been with them. to put it bluntly...shame on ur company and how long term customers are treated! going with another provider that dosent waist my time n money. i lost money waiting on ur so called customer service