[Resolved] BookMyForex — book my forex reload request
I have initiated the reload request to bookmyforex #FX162075089306 is the order number they said the order is complete and so I kept checking my account that it will be credited but it didn't credited even after 4 days.everytime I ask the guy who loaded my forex card he said it's loaded loaded then I directly called the customer care, they said axis bank can't do the transaction as we are no more having tie up with axis I was really shocked the amount I paid to the bank is literally huge it's over 86000.the lady at customer care mailed me saying that they will refund u but the refund takes 10 days and that too in the form of DD.I am in UK and I can't come and withdraw the DD amount and none of my blood relatives are in India.what should I do in this case?if I ask customer they are like please allow me sometime how much time should I give u ppl it's already been 15 days. Am urgently in need of money ?do u guys want me to come to India n get the DD? Will u guys be paying for my ticket Up n Down or will the axis bank pay ??i didn't wanted to be rude but the customer care ppl literally annoyed me so much everyday morning when I get up the first think I do is to call customs care.
This bookmyforex has poor customer service I have ever seen.
Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.
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