SUBMIT A COMPLAINT

Booking.comboston comfort inn hotel booking

1
M Aug 07, 2018

Booked room with two double beds for two nights and when we got there it was a one bed room with a pull out couch. When we complained we were told if we didn't like it we could cancel and good luck finding another room in Boston. Also their was supposed to be a swimming pool at the Boston comfort inn in Dorchester Massachusetts and their was no pool, and when asking for extra pillows to accommodate the pullout couch, we were told their were none.

Don't know who I'm more disappointed in, the hotel or Booking.com

Post your comment