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Booking.com / complaint

1503 S Willow Dr, United States

Placed a reservation with booking.com and went back to verify prior to leaving and was informed by the representitve that I could recieve a lower rate if would send him the numbers from the back of a google play card when I refused I was threatened amoung other things. When I contacted booking rep @ [protected] I was told"that was not the policy of booking.com, that I cancelled the reservation and would be charged $212.00 anyway and there was nothing more she could do" and when I tried to explain it was like she was reading from a q-card ie... Your not getting your money back even though I have to be in the town I was cancelled in!! Note to self next time book with a reputable company!!!

Al
Jul 11, 2019

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