I was scammed when I ordered flowers from Blooms Today. I took advantage of their 50% off offer. When I received my credit card statement, I found that they had charged me an unauthorized $9.99 for membership in their Blooms Rewards program. I did not want to be a member of this program. I did not authorize the membership charge. When I called to ask Blooms to credit my card for this unauthorized charge, they absolutely refused. They did offer to cancel my unwanted and unasked for membership so that I would not receive future membership charges. I have read other complaint about this unauthorized charge by this company at other complaint websites. They are a dishonest company. I do nor recommend them. I would never do business with them again.
BRWARE BEWARE BEWARE!!! They charge $9.99 every month to your credit card.They are extremely difficult to deal with! I have not yet checked if my flower order was delivered but I have found this charge of $9.99 on my account which I did not agree to.Their Phone lines are always busy.
I purchased the Premium bouquet, $20 more than the Standard bouquet. When my mom received them they were not...
What a scam they got going in this "family owned and operated" business. They sell you flowers at a lower price, and somewhere in the checkout process you agree to a $9.95 a month fee (don't ask me...I still can't find the fine print for that) for the rest of your life. I still get charged every month on the 10th, then I call AmEx and they do a chargeback. You'd think they would get sick of this and decide to quit trying to scam me. I guess they figure if I forget to call AmEx just one time, they made up all the processing fees they've lost. I'm glad I'm not part of this so called "family". They should be ashamed of themselves. DO NOT USE BLOOMS TODAY UNDER ANT CURCUMSTANCE!!!
Odering was a breeze, where my issues began was tracking my order. I called several times and all I got was a...
I am absolutely DISGUSTED with this fraudulent "company"! I ordered a bouquet of tulips to be delivered to my mother on Saturday, the day before Mothers' Day. I received a confirmation email and order number, as well as the name of the local florist that would be delivering the flowers. I paid extra for the delivery and it was guaranteed same-day delivery. Well, Mothers' Day came and I called her to see if she had received the flowers and she told me that she had nothing had been delivered. At that point I called the local florist and tried to give them the "confirmation/order number" that Blooms Today had given me, but the florist informed me that they had no idea what that order number was and they could not tell me ANYTHING because Blooms Today places the orders by credit card info only! So basically Blooms Today takes our credit card info, the same info they claim to keep secure, and sends it out to florists all over the U.S.A. Fantastic. I don't want to bore everyone with all of the ugly details that came next so I will try to keep this part short and to the point... By Tuesday there were still NO FLOWERS, I call the Blooms Today people and they casually proceed to tell me that they canceled my order because they could not find a florist to deliver!!! Just like that, canceled. They sure as hell took my money and they also signed me up for their "rewards" program which automatically charges your card $9.95 per month... but decided not to send my flowers. They then proceeded to lie to me and tell me that they had called and talked to me before they canceled it... ###! I never talked to anyone and nobody else uses my phone! But still she insisted that since it was in the "notes" it must be true. No apology no nothing, she just said that they were refunding my money, but I would have to call a separate number to stop the charges on my "blooms rewards". Unbelievable. These are the times where I wish I had a billboard so I could warn more people to STAY AWAY FROM BLOOMS TODAY!!!
Apparently BLOOMS TODAY (BT) sells their customer's contact information (including credit card access) to other companies. Without my permission, BLOOMS TODAY gave my information to a company called CompleteHome - an unaffiliated company "to offer you discount and savings services because you are a valued customer of ours". ??? CompleteHome (CH) sent me a check for $8 in the mail. The catch? As soon as you deposit or cash it, you are automatically enrolled as a member of CH - meaning what, I'm still not sure. But this I understand: that automatic membership means CH will bill your credit card $15.99 every month, "and wie will not have to ask for your account nuber or further consent in order to charge you" (a quote from the small print that accompanied their $8 "gift"). It does allow you to cancel your membership at any time within 30 days of the $8 promotion gimmick, but of course this is a numbers game for them - as they know many people will either forget to call, or not even realize that by having deposited/cashed the check they've automatically committed their credit card to a monthly charge. I had to call CH to get off their mailing list and tell them they have no permission to further share my contact information with a 3rd company the way BT did with them. Now I am going to call BT and tell them I'll never use them again, and to ask them to remove my name from their data banks and to not share my information with any other companies in the future. Good grief. I'm tempted to also report them to the BBB. Run, don't ever use BLOOMS TODAY! There are plenty of decent, reputable florists in our world -- BT is not one of them.
Prices appear to be low, but after the S&H and an automatic $10 "rewards" charge is added on it works out to at most a 10% saving over competitors. They quickly recoup that because in the very small print you've signed up for a $10 monthly charge on your credit card. Although I cancelled as soon as I got my first bill (June 1) they still billed me for the entire month of June. The end cost of the flowers was well over the competitors. Quite the scam! Do not give them your money or your business.
Purchased flowers.in addition to the charge for the flowers was an additional 9.95 charge. I tried to call the company twice, was put on hold then the line went dead. I called boa and they told be that the 9.95 was a "recurring charge" (monthly). I had to inactivate my debit card and apply for a new card. Do not use this company you will be sorry.
We paid 65.00 for a funeral arrangement and when we showed up at the funeral home. We were dumb founded to see what we received, I went on the florist website to see this similar arrangement sell for 25.00. Spoke with them this morning he stated that when he received the order from blooms today they told him the purchase was 35.00 and after wire fees and delivery fees this is what we got. Spoke with blooms today and they stated ofter this fee and that fee and those fees this is what you ordered a SMALL GREEN arrangement. I have never been so Embarrassed in my whole life. and for them to shrug it off like i am the fool is very disappointing.
I ordered these flowers from Blooms Today because they looked very attractive in the picture they provided on their website. I needed the flowers the very next day for my mother's birthday. When I got to my mothers house about 5 or 6 days later I was totally embarrassed by the poor quality of the flowers. They looked like some small bouquet given to a bride's attendant at a wedding. I have been ordering flowers for years and have never seen such poor quality - there could not have been more than 6 or 7 small flowers in the vase - no more than 7 or 8 inches high. What an extreme disappointment!!!
When ordering a florist arrangement to be delivered to another state, I was told that I would get a discount on my purchase if I signed up for bloom rewards. I was led to believe that this was a program I would get to review in the next 30 days to decide if I wanted to join. Instead, my debit card was charged a 9.95 fee at time of purchase and another charge this month. I just received the program information 2 days ago and without deciding to join have been billed a second time. In other words, whatever discount I received on my purchase, I have paid for twice-already. I have gone online and canceled the blooms rewards. Will wait and see what happens next month with the 9.95 charge.
Credit Card charged $9.95 for some rewards program I never signed up for. Called customer service several...
I ordered flowers for my mother-in-law because she had just been diagnosed with breast cancer back in April 2008. It wasn't until this month (9/08) my husband notices a $14.95 fee on our credit card bill. He calls to question the charge and is told that when I ordered flowers from them, I (his wife) must have clicked on something on the website requesting a monthly fee from them. (LIARS!) I will NEVER order flowers from ANY flower company online again. Instead, call your local florist so they can send the order to a trustworthy florist in the area where the flowers are to be sent.
By the way, they cancelled only the month we caught on our bill. They wouldn't go back to April to reimburse me. I think the Attorney General in my state will be told about this incident also. This is stealing!
I have ordered flowers from this company on more than one occasion and been pleased with the flowers. On one order, was asked if I wanted to be in the rewards program and I answered NO. However they enrolled me in the program and began unauthorized charges to my credit card.
Having some difficulty getting this enrollment canceled.
Every month, I continue to be charged $9.95 on my credit card from bloomrewards.com, though I have never...
I ordered a floral basket bouquet for 59.99 then upgraded to the delux version for 69.99. I ordered from a picture online so I would know exactly what I was sending to my mother-in-laws funeral.
Instead they sent a plant in a dish. Not to mention it was extremely sparse. How embarrassing!!! I would rather have sent nothing to my son's grandmother rather than this office desk ornament. They offered me a 25% discount. What!!! I told them it's not the money, I want the name of the florist they used. They would not give it to me. Please do not make the same mistake go through your local florist yourself at least then you have some recourse. Terrible!!!
I placed an order last week. I had to call 8 times to find out if the order was delivered! Finally they told...
They say your first order will be 50% off if you answer just one question. but then send email 'congratulating' you for buying a monthly ' coupon charge'. my 45.00 order was charged full price plus a 10.00 additional charge for this 'monthly service' no half off> just big scam!!