Blooms Todayodering was a breeze, where my issues began was tracking my order

S
This review was posted by
a verified customer
Verified customer

Odering was a breeze, where my issues began was tracking my order. I called several times and all I got was a number to a florist that didn't have my informaiton in their system. It was a vicious circle of miscommunication and I will tell everyone I know that my experience was not worth the little money I saved. The flowers did reach the person by the end of the day, but I should have been able to speak to someone regarding the process.

Responses

  • Me
    Me Aug 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    After ordering flowers, a pop-up asked if you would like to save 50% on your order today. After clicking "yes" a charge of 9.95 was deducted form my account monthly. I have made numerous contact with customer service and am still being charged this monthly amount. Beware of this company!!!

    0 Votes
  • Ma
    madd Jul 24, 2009

    I ordered flowers online for a birthday, it was a very small vase of flowers. It cost me over $30.00, now I see new charges on my credit card for monthly club fees and a neww charge today for $14.75 for I don't know what. I am very angry about this. They said they would not refund me. This is a scam and a ripoff!

    0 Votes
  • Tu
    Tuman Jun 17, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I think very bad of this delivery and flower service!i ordered flowers the thursday before mothers day so they would be delivered on that special day and they never arrived! VERY disappointed will NEVER use this company ever again!!

    0 Votes
  • Cr
    Crabby one Jul 12, 2010

    What a scam. In order to get the discount you join the club that charges $9.95 per month. I called and cancelled after not noticing this charge to my credit card. They said they will credit the last month. This company is a joke. Tell everyone not to do business with them

    0 Votes
  • Dm
    D-MANN Aug 14, 2010
    This comment was posted by
    a verified customer
    Verified customer

    yep...you're an idiot for ordering flowers through anyone other that your LOCAL FLORIST!!!

    0 Votes
  • Dm
    D-MANN Aug 14, 2010
    This comment was posted by
    a verified customer
    Verified customer

    yep...you're an idiot for ordering flowers through anyone other that your LOCAL FLORIST!!!...
    THINK ABOUT IT...THEY NEVER ACTUALLY HANDLE THE FLOWERS...JUST YOUR MONEY! THEY KEEPFEES FOR THEMSELVES AND THEN SEND IT TO...A LOCAL FLORIST!!! JUST CALL YOUR LOCAL FLORIST!!!

    0 Votes
  • Ev
    Evani Aug 17, 2010

    Much like many other people I have fallen for this scam where they bait you into signing up for a rewards program at $9.99 a month. I caught it after the second charge but I can imagine there must be others that don't realize it for months perhaps years.

    0 Votes
  • Sp
    sparkygirl1012 Dec 03, 2010
    This comment was posted by
    a verified customer
    Verified customer

    ChECM your credit card statement; more likely than not they are Aldo charging you $9.95 a month fees every month. This company should be ashamed

    0 Votes
  • Sp
    sparkygirl1012 Dec 03, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Check your credit card statement. They are Aldo probably charging you $9.95 a month fees. This company is one big scam...hopefully we'll see it soon on "American Greed".

    0 Votes
  • Lu
    Lucille Hammans Jan 08, 2011

    I purchased flowers on-line using my debit card in December. I got a notice that they did not send them to NM. They refunded part of the payment and then proceded to deduct $9.99 from my account then and again in January.

    0 Votes
  • Ku
    Kum82 Jul 28, 2011
    This comment was posted by
    a verified customer
    Verified customer

    I ordered flowers on Sat afternoon for a very special man's wake/funeral on Sunday evening. When I heard the flowers never arrived I called and found out they had CANCELLED my order, but never told me. They did offer to fully refund my money - how nice since no one ever got the flowers. I am so sad and MAD!!!

    0 Votes
  • Br
    bridget44 Dec 20, 2011

    Paid for flower delivery on 12/15/2011 and was to be delivered on 12/16/2011 not delivered until 12/19/2011. No call from them, the company that was to deliver it told them on the 12/15/2011 that they would not be delivering it due to too low of pay for the delivery and floral, received no apology credit or anything.

    0 Votes
  • Tk
    tk137 Feb 14, 2014
    This comment was posted by
    a verified customer
    Verified customer

    Ordered flowers for my sister in Nashville and paid extra to make sure they were delivered to her job on valentines day. She never received the flowers and when I tried to call customer service it was automated and hung up on you. Boo to blooms today take a lesson from your competitors and deliver proper customer service. Valentine day failure and a 1st and last time customer. Will never use them again.

    0 Votes

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