SUBMIT A COMPLAINT

BJ's Wholesale Clubmembership policy

1
M Sep 07, 2018

Re: 339 Gateway Dr, Brooklyn, NY 11239
The last few times that I shopped at BJ's in Gateway, I was asked by one of the cashiers if she could borrow my membership card for one of the customers that did not have a card. I was caught by surprised and handed over my card without thinking. I was there again today and low and behold I was asked again. What in the world is going on in this store? Your employees need to re-trained. This store does not check your card when you enter the store. Perhaps, this is the issue. I find it unfair that I paid for a membership to shop at your store and other people are walking in without a card and the cashiers are not turning these people away. I appreciate it if you could look into this matter.
Thank you and have a nice day!

Millie Soto
3030 Emmons Ave. Apt. 1-o
Brooklyn, NY 11235

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