Very impressive!
I have typed in my very meaningless (to me) user ID and password several times, written down a very long authentication code each time, tried to turn on two factor authentication each time, and continue to be told I need to turn on two factor identification! This happens on the website as well as in the app. Obviously I am missing something.
The complaint has been investigated and resolved to the customer’s satisfaction.
Cannot login
After entering my username and password, when I clicked the login button, the button simply disappeared and it won't take me to the dashboard. This is terrible, it did happen last year I remember, this bug had been solved with the following update, but it's happening again. I was wondering does Bitstamp test their app before releasing to public?
The complaint has been investigated and resolved to the customer’s satisfaction.
They force you to install the app for no reason
The website now only allows withdrawals after "confirming" within the app. They used to ask for email based confirmation, that went away. Anyone initiating a transfer from the website already has all the credentials needed to set up the app so this provides no extra safety. It actually makes things worse as you now have one more device with authentication info on.
The complaint has been investigated and resolved to the customer’s satisfaction.
Tracks and sells info
This app is mediocre at best. If you are looking for an app that can place a buy or sell order 1x and be done, this one can do it.
Otherwise every other app is better easier to use, allows you to track the value of different coins/and place orders.
Also this is why the only app that I’ve found that try’s to track and sell your info to others. I’m going to delete it from my phone.
The complaint has been investigated and resolved to the customer’s satisfaction.
Actually horrible
I’ve been trading crypto for over 6 years and have made very good profits off it but this is the absolute worst app for crypto you could possibly have. The fees for any crypto are actually insane and you have to spend 50 dollars or more you can’t throw any less than that and sending crypto also has a huge fee save time and use any other app that isn’t this one it’s absolutely terrible.
The complaint has been investigated and resolved to the customer’s satisfaction.
I was a v!ctim as well I lost almost all I had. After so much research I found h3lp from Jeff he gu!ded me on how to get my re3unds. I advice you mail him on Jeffsilbert39 g m a il com he retired my faith in humans
I made a USD deposit to my Bitstamp account early on 12 October 23. My funds reached bitstamp upon confirmation but it is not reflecting in my account due to my account being disabled. Just no warning from them nor no feedback why my account was disabled, and my funds are stuck who knows where.
Recent comments about Bitstamp company
Corporate account freezed for withdrawal




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