BioLife Plasma Services review: Waiting.
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
After I got screened, I had to wait an extra 30 minutes in the chair bc I’m a double red stick. They did other people before me and I requested the person. They did 4 people after me who sat down after me and they told me because I refused the person with no double red experience that I had to wait or come back another day. I have been coming for 5 years and I have never been treated this way. He is an assistant manager. His name is Trey at the Casselberry FL office. He was rude to me and made me feel bad.
Desired outcome: Don’t treat people this way.
BioLife Plasma Services customer support contacts
Thank you for sharing your feedback about your experience Karen. Please share additional details through our website at biolifeplasma.com/about-biolife/contact-us and include your name and donation center so that we can look into this matter. We truly value you and your commitment to plasma donation, and we hope to see you at BioLife again soon.
Resolved
This complaint has been resolved automatically due to user's inactivity.
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