I visited the plasma donation center recently and had a disappointing experience. The staff seemed disinterested and lacked professionalism. The donation felt rushed and left me with concerns about my well-being. There are always new employees that don’t know what they are doing. They set up the machines wrong and one of them gave me a huge hematoma, see pictures. The nurses are inconsistent with their assessments. Nurse Monica is awful, she will defer you for reasons that do not make any sense. Also, there have been several instances where I have noticed dry blood on the counter and observed that the staff did not change their gloves between interactions after wiping up blood. Moreover, the blood pressure cuffs appeared to be dirty and emitted an unpleasant odor. I would not recommend this plasma donation center due to the subpar facilities, unhelpful staff, and overall negative experience.
This complaint has been resolved automatically due to user's inactivity.