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BioLife Plasma Services

BioLife Plasma Services review: Cannot donate

D
Author of the review
5:04 pm UTC

Hi I am Dapoma Radcliff I am 63 years old been accused of being rude on several occasions. I donate at the Casselberry location. I only had one incident with an employee name cheese and I put a complaint in.a month ago.I feel retaliation and bullying took place today I was told I couldn't donate because I was rude ,I asked to whom and when. The manager said he can't say .I told him I have not been rude to anyone I said pull the camera up and you would see I am constantly on my phone learning Spanish. I asked if a certain person can stick me because the manager told me to asked I said they should be able to say what I said I am upset for this deformation of character. When they disconnect I thank them..I know most workers and we speak. This need to be resolved. Thanks

Desired outcome: An apology

Update by Dapoma Radcliff
Aug 16, 2023 8:28 am UTC

My complaint still has not been resolved the name of tech is Cherith been really disrespectful to me as an elderly it's been since March and no resolution. But I get humiliated and threatened to get walked out for what March I was on my phone looking at my house using the ring app and accusing me of being live she reach to grab and point to my screen and says it's says live here. She kept harassing me while I was hooked up to a machine she was hooking another donor talking loud and disrespectful to me yet she lied twice and I can't donate at that center which is 5 minutes away but told I can donate at Goodhome road a 40 minute drive for what.I am really upset I just lost my husband 1 year ago trying to help people and make ends meet the managers didn't do a proper investigation just said I was rude and had a bad behavior. HOW SUBJECTIVE WAS THAT.

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BioLife Plasma Services is ranked 10 among 186 companies in the Medical Services and Facilities category