Billion Stars Expresswe were not picked up to continue the journey

P Oct 29, 2018
This review was posted by
a verified customer
Verified customer

We boarded the bus from KL heading to Singapore on the 29th Oct 2018. Close to the KL border, we were asked to board another bus and no reason was given.
At the Singapore border, when we came after immigration - it took us just under 15 minutes - the bus had already gone. The five of us and two others were stranded at the Singapore immigration.
Finally, we had to pay for another bus heading towards Lavendar (our final destination).
Please make a refund of the money taken as we are of the view that your company has cheated us.

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