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CB Furniture Stores Big Lots Complaints #22-41
Big Lots

Big Lots review: Manager at Hoover, AL Store

P
Author of the review
8:56 pm UTC

I asked for some help to look for an item at the store after I had already been to 2 stores looking for an item that says it was in inventory on line and also another store sent me there. I was met with the worse customer service in history their Female Manager on duty was rude, not helpful and argumentative; Customer service is how you keep customers and best believe she needs to be moved from interacting with us. I am a consumer that asked for help; and I got Attitude!

Desired outcome: Talk to the employee about how to treat customers and send her to training! If she is developing her staff she is not a good Manager!

Keywords:
argumentative consumer customer service duty help inventory item line manager store
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    +1 (866) 244-5687
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    300 Phillipi Rd, Columbus, New York, 43228, United States
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    Jul 08, 2026
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Big Lots is ranked 8 among 291 companies in the Furniture Stores category
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