CB Sporting Goods Big 5 Sporting Goods Complaints #22-41

Big 5 Sporting Goods Reviews and Complaints

Big 5 Sporting Goods review: staff customer service

Clipscents84 of Irvine, US

Aug 31, 2019 6:34 pm UTC

I was standing waiting for the employee to get off the phone. I had a shoe in my hand waiting to ask if she had it in my size. A lady walked up and when the employee got off the phone she asked the lady that came up after me, how can she help her. Another one of your employees walked out of the back and assisted another lady instead of me as well. We also thought we heard a racial slur being said but I can't confirm that. Please teach your employees fairness when it comes to customer service. Legal action can be taken if it occurs again. Thank you.

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Big 5 Sporting Goods Contacts

Big 5 Sporting Goods phone numbers

+1 (800) 898-2994

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Customer Service

+1 (310) 536-0611

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Corporate Office

+1 (951) 774-1600

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Big 5 Sporting Goods emails

feedback@big5corp.com

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Support

service@big5sportinggoods.com

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Confidence score: 85%

support

Big 5 Sporting Goods address

2525 El Segundo Blvd., El Segundo, California, 90245, United States

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