CB Sporting Goods Big 5 Sporting Goods Complaints #22-41

Big 5 Sporting Goods Reviews and Complaints

Big 5 Sporting Goods review: Customer service

Freedomcomeswithin of Astoria, US

Mar 28, 2021 4:41 pm UTC

Verified customer

The manager at big five in Warrenton was highly inappropriate towards me. I asked for help she started yelling that she was busy and frustrated what about inconvenience I was and someone else moved her stuff around. She then started yelling about to me to maintain 6 feet I was already well over 8 feet away. Her eyes were wide open she was pacing back and forth. I asked if someone else could help me instead. She completely ignored me. I told her she was acting aggressive. Then she went and stood NEXT to another employee and said I wasn't maintaining social distance. I just wanted help finding a show size she said they did not have my sons size. I had someone else help me and they gave me the correct size. It was inappropriate behavior and I hope it is addressed.

Desired outcome: An apology

Keywords:

addressed aggressive behavior busy correct size employee feet frustrated help inappropriate inconvenience maintain manager social distance stuff yelling

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Big 5 Sporting Goods Contacts

Big 5 Sporting Goods phone numbers

+1 (800) 898-2994

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Customer Service

+1 (310) 536-0611

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Corporate Office

+1 (951) 774-1600

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Big 5 Sporting Goods emails

feedback@big5corp.com

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service@big5sportinggoods.com

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Big 5 Sporting Goods address

2525 El Segundo Blvd., El Segundo, California, 90245, United States

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