Menu
Bharat Petroleum [BPCL]
Bharat Petroleum [BPCL] Customer Service Phone, Email, Contacts

Bharat Petroleum [BPCL]
reviews & complaints

www.bharatpetroleum.com
www.bharatpetroleum.com

Learn how the rating is calculated

1.9 18 Reviews

Bharat Petroleum [BPCL] Complaints Summary

4 Resolved
14 Unresolved
Our verdict: When using services from Bharat Petroleum [BPCL] with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
Verified
The authenticity of the customer service contact information for Bharat Petroleum [BPCL] has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Bharat Petroleum [BPCL]. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Bharat Petroleum [BPCL] reviews & complaints 18

Sort by:

Newest Bharat Petroleum [BPCL] reviews & complaints

ComplaintsBoard
F
11:02 am EDT

Bharat Petroleum [BPCL] Faced worst service by your staff

Today we had filled petrol from your branch at Alappuzha -arthunkal - Cherthala road charangat fuels),very bad service provided by the staff ...worst service ever we had in our life..we have waited there for more than 10 minutes n nobody approached us and even we had called them for filling fuel.Evenafter filling the staff was very rude and not at all interested in bringing QR code for payment...n his attitude was like that's none of his business.. seriously such type of behavior should not be entertained by a reputed company like u... feeling so pity...

Read full review of Bharat Petroleum [BPCL]
Hide full review
ComplaintsBoard
S
3:54 am EST

Bharat Petroleum [BPCL] staff at petrol pump

retail pump of named sunshine fuels, Bharat petroleum retail outlet, P/NC/PB/14/2404(P146301)
The staff at above named pump are very rude and bad behaved such type of person defame the name of company as well as dealer.
When I ask him set for 260₹ petrol & just on the nozzel, staff on duty misbehaving with me & refused to give me petrol.
When I complaint this all things to person sitting on counter. He also take side of his staff and quarrel with me, when I ask for complaint register he refused and not giving me complaint register.

Read full review of Bharat Petroleum [BPCL]
View 0 more photos
Hide full review
ComplaintsBoard
D
8:09 am EDT

Bharat Petroleum [BPCL] less petrol and high rate

During this may 2019 month, I have filled two times petrol at jamwanthali bpcl petrol pump-361130, both time rate was 72 rs +.

I have checked this rate in city of jamnagar and rajkot, also private petrol pump, but all have rate below 70 rs per litre.

Second when you filled the 100 rs petrol, it looks like only 80 rs quantity has been filled and displayed 100 rs., because bike cuts the average 10-11 km both times...

So I request higher authority to take strick step against wrong doer. This would be happen to all customers but in village nobody cares.

Take this very very sincerely and take steps immediately.

Thanks
So please check higher authority and take

Read full review of Bharat Petroleum [BPCL]
Hide full review

Is Bharat Petroleum [BPCL] legit?

Our verdict: Complaints Board's thorough examination reveals Bharat Petroleum [BPCL] as a legitimate entity with notable strengths. Despite a 22% resolution rate on customer complaints, which invites a closer look, Bharat Petroleum [BPCL] stands out for its commitment to quality and security. Clients considering Bharat Petroleum [BPCL] should delve into its customer service record to gauge compatibility with their expectations.

Bharat Petroleum [BPCL] earns 94% level of Trustworthiness

Perfect Trust Endorsement: Bharat Petroleum [BPCL] achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Bharat Petroleum [BPCL]. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Bharat Petroleum [BPCL] has claimed the domain name for bharatpetroleum.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Bharatpetroleum.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • Despite a high level of trust, our investigation found issues with Bharat Petroleum [BPCL]'s service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 22% of 0 complaints were resolved.
ComplaintsBoard
N
7:41 am EDT

Bharat Petroleum [BPCL] staff is negligible and they are used only single nozzle for petrol

Sir iam NareshGoud From Village And Mandal, Marikal Dist: Mahabubnagar, Telangana 509351
Sir in our Village Only BPCL Petrol Pump is running, it has very crowded at surrounding villages to use petrol at this pump but they are used only single nozzle and people suffering to wait in a long row, many times public threatened but staff is refused pls take an action

Read full review of Bharat Petroleum [BPCL]
View 0 more photos
Hide full review
ComplaintsBoard
R
12:55 am EDT

Bharat Petroleum [BPCL] gas and subsidy

Thank you for using State Bank Internet Banking. Reference No. for Bharat Petroleum Corporat transaction of Rs. 791.9 from A/c ending 6086 on 09-Aug-18 at 19:58 is IGAEDANIE0.

The above message was received when make onlinepayment of gas.
But the BRS gas agency Palode told me that they had not received payment made on 9-8-2018 and thereby not supplied my gas. Also My subsidies from 4 chances also not credited to my account till date and recieved following messages

Dear consumer your LPG Subsidy of Rs.196.85 failed, Kindly provide your bank and Aadhaar details to your distributor also link your Aadhaar to your bank account
Dear consumer your LPG Subsidy of Rs.196.85 failed, Kindly provide your bank and Aadhaar details to your distributor also link your Aadhaar to your bank account
Dear consumer your LPG Subsidy of Rs.251.54 failed, Kindly provide your bank and Aadhaar details to your distributor also link your Aadhaar to your bank account
Dear Bharatgas Consumer your Aadhaar Number is found to be inactive in NPCI database, please contact your bank to activate the same to start Subsidy transfer.
Mean while i have contacted my bank and they told me that the aadhar number was already registered.So i requst you to take nessessary steps to provide my gas refill and pending subsidies at the earliest

Radhakrishnan k
Con.No.[protected]
Regd.moblile number [protected]

Read full review of Bharat Petroleum [BPCL]
Hide full review
ComplaintsBoard
P
1:53 pm EDT

Bharat Petroleum [BPCL] I am prabhu complaining about service man

I m living at Chennai Rathinamangalam

I want to fuel petrol in my bike after fuel that's staff service is not good.

Worst behaviour I feel so sad to tell this complaint so please get action.
They are talking bad words also Bharat Petroleum company will not damage throughout this kind of bad service man not only this man some few Bharat Petroleum service man around me and shouted me like accust that staff is education & un education locals don't matter but they are fighting me on the duty with wearing Bharat Petroleum uniform so I kindly Request you to take action.

Thank you
Prabhu

Read full review of Bharat Petroleum [BPCL]
Hide full review
ComplaintsBoard
M
12:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bharat Petroleum [BPCL] accessory services in petrol pump

Please beware of the services offered by BP petrol pump, Nerul, Sector 6, off palm beach road.

I had gone to check air in the tyres of my Honda city. The person said that there was a puncture in both the front tyres and offered to remove the puncture. He put the jack at the wrong place while elevating the car to change the tyre and this resulted in damage of the oil shaft. The entire oil leaked out and I could barely drive. The engine was jammed and had to spend a huge amount in getting it repaired

I want BP petrol pump to change this guy immediately as he does not know his job. I also intend to warn all other users of this petrol pump to stay away from these services.

Read full review of Bharat Petroleum [BPCL] and 2 comments
Update by m_kdkr
May 10, 2016 9:59 am EDT

The complaint posted by me on 15th March 2016 about accessory services at the petrol pump has been satisfactorily resolved. Thanks for your timely intervention and followup.

Update by m_kdkr
Mar 17, 2016 10:53 pm EDT

You may call me on [protected]

Hide full review
2 comments
Add a comment
B
B
Bharat Petroleum Corp Ltd
, IN
Mar 22, 2016 2:25 am EDT

Dear m_kdkr, Be rest assured, a member from our team will get in touch with you shortly, For quick help call our SmartLine [protected].

B
B
Bharat Petroleum Corp Ltd
, IN
Mar 15, 2016 11:56 pm EDT

Dear m_kdkr, We regret the inconvenience caused. Kindly share your contact details with us so that a member from the concerned team can get in touch with you to resolve the concerns mentioned. For immediate assistance you may call the Smartline [protected].

ComplaintsBoard
L
11:59 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Bharat Petroleum [BPCL] lpg gas connection transfer from berhampore to nabadwip

I have Lpg gas connection bearing consumer no JB55106354.I have recently transfered at Nabadwip under Nadia District.My connection has been blocked.I have submitted necessary document on 21/12/2014.But till now lock has not been open.I have gone to berhampore again and again.But I cannot transfer it.

Read full review of Bharat Petroleum [BPCL]
Hide full review
ComplaintsBoard
J
10:13 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Bharat Petroleum [BPCL] imroper amount of petrol provide

I have filled 100 Rs. petrol in my bike. But the man who was filling the petrol removed the pipe as soon as the point touched Rs. 100. They even don't set the point. And I found that after paying 100 Rs. I am not getting proper amount of PETROL . It is just a very bad thing happening with peoples.
When people are paying them full amount they should get good amount of petrol.. they are just stealing the petrol and don't know what they do with that.
Not only this, all petrol pumps in NAGPUR do the same thing. And as usual a common man has to suffer.

Read full review of Bharat Petroleum [BPCL]
Hide full review
ComplaintsBoard
V
3:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bharat Petroleum [BPCL] rti petition-shanti gas service, pilibhit

Kind Atten : -
(1) Secretary Ministry of Petroleum & Natural Gas,
(2) Chairman, Bharat Petroleum Corporation Limited, Mumbai

The The RTI relates Bharat Petroleum’s dealer M/s Shanti Gas Service, Distributor Bharat Gas, Pilibhit Khatima Road, Neoria Hussainpur, Pilibhit. The incident is as follows:
On 28.9.2010 6 employees of the agency were burnt due to a gas blast and they died within 3-4 days. The intensity of the blast was such that a two story building was raised to the ground. The agency has been terminated on 31.12.2010 by the Territory Manager, Bharat Petroleum on the ground that the blast was caused due to illegal refilling of cylinders and was not due to leakage of the cylinder as alleged by the dealer.
The dealer Ms Kavita Tiwari is the wife of Sudhir Tiwari, District President of Pilibhit Congress Committee who used his influence and is wanting the agency re-instated. Not one paisa has been paid by the dealer or the Bharat Petroleum to the kin of those who died in the blast. The same Territory Manager of Bharat Petroleum who terminated the agency vide order dated 31.12.2010 appeared before the Allahabad High Court through his counsel even though the Court was yet to issue Notice on the Writ Petition and he made a suggestion for invoking Clause 38 of the agreement which provides for an arbitration clause. Accordingly the Court vide its order dated 7.2.2011 in CWP 4686/2011 gave permission to the agency to invoke the arbitration clause. It appears that Bharat Petroleum does not have its standing counsels in the Allahabad High Court so no counsel could appear before the Notices were served on it. The following question for RTI are made out.
1. Can the Territory Manager of Bharat Petroleum who has terminated the Gas Agency on account of illegal refilling of cylinders which culminated into a blast and resulted in death of 6 persons make the suggestion to the High Court for the Arbitration on the same issue?

2. Can Territory Manager of Bharat Petroleum concede for Arbitration in a writ petition even before Notice has been issued by the Court more so when the writ challenges the cancellation of the gas agency that was terminated on the ground refilling which resulted in blast and 6 deaths?

3. Can a Territory Manager of Bharat Petroleum make a concession in the Court for Arbitration in the matter where the dealership has already been cancelled due to damaging publicity on account of 6 deaths while illegally refilling the cylinders?

4. Whether criminal proceedings are initiated against the ex dealer by the Bharat Petroleum as the illegal refilling of gas cylinders has caused death of 6 persons and has brought a bad name to the company?

5. What is the liability of Bharat Petroleum towards the kin of those who have died (employees of the agency) in the blast that took place on account of refilling of gas cylinders? And what compensation is paid to the families of such victims by the IBP?

6. Whether Bharat Petroleum is responsible for payment of compensation to the employees of the agency who died in the blast since they were working for its agent?

7. What is the responsibility of Bharat Petroleum incase the deaths of 6 employees of the gas agency have occurred due to leakage of gas from a gas cylinder and not due to refilling?

8. Does the Bharat Petroleum have standing counsels in the Allahabad High Court and what are there names?

9. Does Bharat Petroleum have the policy to make concession for arbitration in court which is even beyond the contract?

10. Is it a trend in Bharat Petroleum to concede for arbitration in case of cancellation/termination of dealership, if yes please specify the list of such cases?

11. Is the Territory Manager has the power to concede in the Court in the matter where the court has not even issued notices more so when the petitioner himself has not sought arbitration in the matter? If Yes please give a list of the same.

12. What action is Bharat Petroleum is going to take against the collusive order dated 7.2.2011 passed in Writ petition No. 6486/2011 “M/s Shanti Gas Service vs Union of India & Others” by Allahabad High Court which was passed in collusion with the Territory Manager and the Ex-dealer?

The RTI relates Bharat Petroleum’s dealer M/s Shanti Gas Service, Distributor Bharat Gas, Pilibhit Khatima Road, Neoria Hussainpur, Pilibhit. The incident is as follows:
On 28.9.2010 6 employees of the agency were burnt due to a gas blast and they died within 3-4 days. The intensity of the blast was such that a two story building was raised to the ground. The agency has been terminated on 31.12.2010 by the Territory Manager, Bharat Petroleum on the ground that the blast was caused due to illegal refilling of cylinders and was not due to leakage of the cylinder as alleged by the dealer.
The dealer Ms Kavita Tiwari is the wife of Sudhir Tiwari, District President of Pilibhit Congress Committee who used his influence and is wanting the agency re-instated. Not one paisa has been paid by the dealer or the Bharat Petroleum to the kin of those who died in the blast. The same Territory Manager of Bharat Petroleum who terminated the agency vide order dated 31.12.2010 appeared before the Allahabad High Court through his counsel even though the Court was yet to issue Notice on the Writ Petition and he made a suggestion for invoking Clause 38 of the agreement which provides for an arbitration clause. Accordingly the Court vide its order dated 7.2.2011 in CWP 4686/2011 gave permission to the agency to invoke the arbitration clause. It appears that Bharat Petroleum does not have its standing counsels in the Allahabad High Court so no counsel could appear before the Notices were served on it. The following question for RTI are made out.
1. Can the Territory Manager of Bharat Petroleum who has terminated the Gas Agency on account of illegal refilling of cylinders which culminated into a blast and resulted in death of 6 persons make the suggestion to the High Court for the Arbitration on the same issue?

2. Can Territory Manager of Bharat Petroleum concede for Arbitration in a writ petition even before Notice has been issued by the Court more so when the writ challenges the cancellation of the gas agency that was terminated on the ground refilling which resulted in blast and 6 deaths?

3. Can a Territory Manager of Bharat Petroleum make a concession in the Court for Arbitration in the matter where the dealership has already been cancelled due to damaging publicity on account of 6 deaths while illegally refilling the cylinders?

4. Whether criminal proceedings are initiated against the ex dealer by the Bharat Petroleum as the illegal refilling of gas cylinders has caused death of 6 persons and has brought a bad name to the company?

5. What is the liability of Bharat Petroleum towards the kin of those who have died (employees of the agency) in the blast that took place on account of refilling of gas cylinders? And what compensation is paid to the families of such victims by the IBP?

6. Whether Bharat Petroleum is responsible for payment of compensation to the employees of the agency who died in the blast since they were working for its agent?

7. What is the responsibility of Bharat Petroleum incase the deaths of 6 employees of the gas agency have occurred due to leakage of gas from a gas cylinder and not due to refilling?

8. Does the Bharat Petroleum have standing counsels in the Allahabad High Court and what are there names?

9. Does Bharat Petroleum have the policy to make concession for arbitration in court which is even beyond the contract?

10. Is it a trend in Bharat Petroleum to concede for arbitration in case of cancellation/termination of dealership, if yes please specify the list of such cases?

11. Is the Territory Manager has the power to concede in the Court in the matter where the court has not even issued notices more so when the petitioner himself has not sought arbitration in the matter? If Yes please give a list of the same.

12. What action is Bharat Petroleum is going to take against the collusive order dated 7.2.2011 passed in Writ petition No. 6486/2011 “M/s Shanti Gas Service vs Union of India & Others” by Allahabad High Court which was passed in collusion with the Territory Manager and the Ex-dealer?

V M Singh,
convenor, Rashriya Majdoor Sanghtan,
W-127, Greater Kailash -2,
New Delhi-110048
Cell no. +[protected]

Read full review of Bharat Petroleum [BPCL] and 9 comments
Hide full review
9 comments
Add a comment
P
P
praveenjain407
, IN
Aug 26, 2016 2:06 am EDT

My cosumer no.458 with name of Mr.Birbal Parsad Jan R/O 71, Gandhi Nagar, Sardhana, dist-Meerut (U.P.) Pin Code - 250342I booked for refill ( Cylinder ) booking on 04.11.2009 that was entered on my card No.30260, as Sr. No.1200, no receipt of refill booking was issued . I lodged complaint 3 times for non supply of refill but after 10 days, neither refill ( Cylinder ) was supplied nor complaint receipt. It is a practice of M/S BALAJI GAS SERVICE, SARDHNA DISTRIBUTER CODE - CC521841, For Non - issuance of slip of Refill booking & complaint.
they replies after 10 days that, refill your cylinder yourself from stock place(Godam).they deliversd 70% deleviey from Godam, at home deviey rate(Rs.310.99) and charges Rs.5 as extra for home delivery.They rifill approx 15 days after date of booking and next booking after 30 days of delivery.They sell refill cylinders in BLACK to shopkeeper.
please replies me at praveenjain407@gmail.com, mobile no-[protected]

D
D
daleep singh kapoor
, IN
Aug 26, 2016 2:06 am EDT
Verified customer This comment was posted by a verified customer. Learn more

booked online gas on 05/11/09 regd no 380370 but not received the delivery even reminding the delear M/S karan bharat gas meerut u p several time every time dealer give assurance that they will receive in 1-2 days but now he is saying your gas is not booked and unable to give sup0ply

daleep singh kapoor consumer no 7966 karan bharat gas meerut u p
daleepsinghkapoor@yahoo.in

M
M
mathewcp
, IN
Aug 26, 2016 2:06 am EDT

please update

--- On Tue, 11/17/09, Mathew C P wrote:

> From: Mathew C P
> Subject: Consumer Number 23760
> To: mishras@bharatpetroleum.in
> Date: Tuesday, November 17, 2009, 8:28 PM
>
>
> Dear Mishra
>
> I don't know how far You can help me. I have take on
> connection with your company from Your Bharatgas
> Distributor
> PADMAVATHY BHARATGAS AGENCY
> Consumer Number 23760.and have booked the gas on 22nd Oct
> 2009 any they told with in 10 days i will get the same
> please check to-days date(18th Nov 2009).
> i called several time the answer is it is on the way
>, will
> get it in two hour, the delivery boy have takeit two
> days
> back and they cut the line.
>
> more over i called you regional office in annanager the
> res
> ponce is the same. i called your office on 13th Nov 2009
> they transfer to the customer care she told with 2hour se
> will call me and any how i will get it on the same or the
> next day. the next call i made it was on 16th Nov 2009,
> her
> res ponce you have not yet received it i have taken the
> complaint we are getting lots of complaint from the same
> Dustbuster plese sent a mail to this id .
> while taking the connection i was forced to buy good
> worth
> of Rs7000 with out which they will not give me the
> connection.what to do i was handover one stove and a mixy
> of
> butterfly all the jars of the same is damaged because of
> the
> good quality .
>
> if you are nt able to serve ple return back my rs 7000
> and
> take back all your things i have suffered a lot . have
> food
> from out side.
>
>
>
> Regards
> Mathew
>

K
K
Kuldeep Singh Jaglan
, IN
Aug 26, 2016 2:06 am EDT

I Kuldeep Singh, resident of sector 15-a Hissar is your consumer with No. 12997, National gas service at Hissar. I booked a LPG cYLINDER FOR DOMESTIC USE ON DATED, February 22, 2010 but till today i could not get the filled cylinder.

S
S
SANTANU PRASAD
, IN
Aug 26, 2016 2:06 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Delay in delivery & not delivered at home
Complaint rating:
Company information:
Kamla gas service
India

I s. Prasd consumer no - 31417, agency name - kamla gas service, agency code no 113494, nehru nagar green verge ghaziabad. Tele no - [protected], [protected]&
[protected].
I had booked dated 19/11/2012 by on line booking. After checking the booking status on date 20/11/2012 the booking is cancelled so i also booked by telephone on date 20/11/2012. But after booking 10 days i had yet not received the cylinder. And also they did not pick the call for above land line number. If many times i i call they attend the phone for delivery position of above booking they reply very rudely the cylinder is not coming from bottling plant so delivery is not possible.. But delivery is shown on above booking as Internet booking as below: -
View order status

Ref no. Order dt. Qty. Status delivery dt.
[protected] 19 - nov - 2012 1 c 20 - nov - 2012
[protected] 01 - oct - 2012 1 c 01 - oct - 2012
0 01 - oct - 2012 1d 05 - oct - 2012

Therefore solve the above problems as soon as possible.
And give message in the following email id; -
Santanuprasad64@gmail.com

S
S
Sandeep Ambi
, IN
Sep 03, 2009 6:53 am EDT

A bharat petrolium co ltd

A
A
avanesh kumar singh
, US
Dec 25, 2012 1:40 am EST

Dear Sir
My complain is against Baghel Gas Agency, Charoda(Chhatishgarh, Mob:-[protected]).I have applied for a new connection in 19 may 2012 but till date neither any blue book nor any consumer no I have get.while asking for same? he answered me my connection is in waiting list, while asking the wating list no, he avoiding me.because off I am not able to take any kind of subsidy, while I have to pay 935 rs for 1 cylinder.In a FY I have taken only 2 Cylinder in 410 Rs.

Kindly do the needful As Soon As Urgent

Regards
Avanesh Kumar Singh
Charoda(Chhatishgarh)
[protected]
[protected]
avinash_bnd@rediff.com

R
R
Rajender parsad
, IN
Oct 06, 2012 9:58 am EDT

my complaent deepak gas agency west patel nager my congumar no . 13130 my cmplent answer noting gas agency & filld officer sujeet sandu my gas not deliver gas agency booking 25 09 2012

E
E
engga81
, IN
Sep 29, 2011 9:05 pm EDT

I would like to draw kind attention of concerned in particular and esteemed citizens in general that Mr V.M. Singh who contested parliamentary election from PILIBHIT constituency and lost in 2009.It is great irony of this democracy that politics has become occupation of rich and mighty with having any firm rooted ideology, belief or convictions...they just try to hog the lime light...at what so ever cost it may come...The politcal credentials of Shri Singh can be verified that very recently he has instigated communal roits and tried to whip communal passions at MAHOLA just to fetch dividents in upcoming assembly elections.Coming back to the original issue of M/S SHANTI GAS SERVICE I would like to ask What welfare actions Mr Singh has taken for the benefit of kins of deceased?In utter shameless manner he is pursuing his personal animosity with Mr. Sudhir Tiwari on behest of public graviences redressal.So i sincerely suggest Mr Singh to put forth some solid and constructive agenda electoral ploy...
AMIT KUMAR UPADHYAY
A CITIZEN OF INDIA
A CITIZEN OF INDIA

ComplaintsBoard
A
12:24 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bharat Petroleum [BPCL] transfer ob gas connection: re-issue in lieue thereof.

I surrendered my gas connection (DBC) on 26-03-2010 to AWWA Gas agency, C/O Station Wksp EME, New cantt, Allahabad for its transfer to Lucknow. The Gas agency issued me the TV no. 058 in this regard.
I approached Brigade Gas Agency in Lucknow on 30-03-2010 and submitted the ibid TV for re-issue of gas connection in Lucknow. But, even after lapse of about 10 days, gas connection has not been issued to me till date stating that gas connection is not being issued by the BPCL. Phone NO. [protected], 2365776 of Mr. sandip Govil, Dy manager at the station is not being attended.

Anil Kumar Gupta

Read full review of Bharat Petroleum [BPCL]
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
2:09 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bharat Petroleum [BPCL] mixing in petrol pump

Dear Sir,

with respect to a mixing in petrol which I have observed at bharat petroleum Petrol Pump outlet in Meerut (Choudhary Service Center).This is specifically related to a Petrol Pump situated at Prtapur by pass Road, also known as Choudhary service center.

At this petrol pump they are mixing something in petrol. After felling petrol, we observe that engine got sound.

After many complaints the company is not taking any action. I think some of company officials are also involved in this scam.

Regards,
Rajbeer Singh

Read full review of Bharat Petroleum [BPCL]
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
10:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bharat Petroleum [BPCL] dealer has submitted false fixed deposits during sanctioning of pump

Respected Sir,
The Dealer/Merchant of the petrol pump located at Velgaon Village, taluka Nandgaon, District - Malegaon. has cheated your company During the sanctioning of the pump. Your company had demanded two Fixed deposits of Rupees five lakhs each the owner has produced fake (false) Fixed deposits of five hundred by manupalating them to change to an amount of five lakhs instead of five hunderd. So please check the documents submitted by the dealer name Vijaya Vilas Bhabad.

Your Well Wisher

Read full review of Bharat Petroleum [BPCL] and 2 comments
Update by Rohan Ghuge
Apr 17, 2010 11:28 pm EDT

Sir,
I agree with your complaints, I also have faced the same problem many times, also what the boys at the pump do is that they try to distract our attention by asking something and the other boy starts filling the petrol without making the previous reading to zero so in this way they are able to steal oetrol of quantity equal to previous reading
Rohan.

Hide full review
2 comments
Add a comment
R
R
Ram Nag
, IN
Mar 12, 2012 6:01 pm EDT

Dear Sir,
Today I was at quick service station in KH road and the pump operators cheat you off you money. I was asked about my card no. and later the guys tried to start the pump with Rs.300 from the previous vehicle when i confronted him he said he had already put the Rs.300 worth of petrol and started putting the remaining fuel worth Rs. 1500. I will formally lodge a complaint against the pump at the nearest police station. I hope this will help other being ripped off.
Regards,
Ram

A
A
ASHOK RAO.G
, IN
Dec 15, 2009 2:41 am EST

Respected Sir,

I Use to Fill petrol at your Dealer In Double Road Bangalore Quick Service Station morning by 8 am whenever i demand bill the boys are telling that bill book is over and new book kept in locker. And service is very poor the boys are behaving carelessly. Please instruct and do the needful

ASHOK RAO

ComplaintsBoard
P
11:58 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bharat Petroleum [BPCL] cheating of petrol pump

Sir, here tamilnadu, madurai region, dinidigul distict, chinnalapatti, dealer for bharath petoleum, petrol pump m/s. Nahu agencies. Do cheating and malpractise in the distibution of petol and diesel. Also adultrate the petrol. Public verymuch affected please take nessary action as early as possible

Read full review of Bharat Petroleum [BPCL]
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
B
12:45 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Bharat Petroleum [BPCL] misbehaving / less fuel filling then the feed in the machine

Dear Company,

I am very sorry to write these words but in one of you filling station in Sec 2 Panchkula, Haryana, India. Persrons who are filling petrol/Diesel are doing cheating with Customers. They fill less feul then the required but charged in Full. I have complainted to owner twice / thrice but no action have taken from either him or staff. Behaviour of employees are very negative & they have told us if you will complaint then they will not fill fuel in our vehicles. Everytime by giving jerks they are not filling the required Fuel. We know that BP have good repoutation but doing such thing they are loosing faith from Customer's.

Request you to take up the matter very seriouscly with Concerned person's & compensiate me for the short fuel .

waiting for your reply :-----

Brijesh / Yogesh Sharma
House no 40 Tribune Mita Vihar,
Near Madanpur, Panchkula Haryana India
Mobile no. [protected], [protected]

mail id : [protected]@yahoo.com

Compensiate us the losses incured else I will take up the matter to local authorities

Receipt # 009611 dated 23/07/09 amount Rs.1, 160/-

Read full review of Bharat Petroleum [BPCL] and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
R
R
R C SWAIN
, IN
Feb 25, 2012 7:20 am EST
Verified customer This comment was posted by a verified customer. Learn more

Good afternoon sir, i am RC SWAIN. my consumer no . AF8316, I had working at Thane & i had a cylinder which was submitted your office when i had transfer from Thane to Berhampur ( odisha ), but still now ihave no conformation letter to me or local gas agency ( code-441875 ) .The thane gas agency told that we had already send conformation through mail to odisha .But the agency told that we have no receive copy. so that please send it as soon as possible, or my e mail ID 'pravatkumarnayak77@gmail.com'

ComplaintsBoard
N
9:09 am EDT

Bharat Petroleum [BPCL] do not deleavery gas cyllender

my cos.no.1343 cos name is bhori devi my last booking is 26th oct 2008 . my problem is it very raur behaviar with my mother to delivery man.
and do not delivered to cyllender

meri gas cyllender aaj tak delivered nahi hua hain.
jab ki 26th oct se 46 call kar di gai hai. or har bhar meri baat office stafe member mr. ASHOK se hui hai. his mb. no-[protected] hain.
puchhne per kahha gaya ki its delivered to tommorr. i am very disapoinded to this company please help me.

Read full review of Bharat Petroleum [BPCL]
Hide full review
ComplaintsBoard
K
10:10 pm EDT

Bharat Petroleum [BPCL] non exhibition of stock board & non-sale of ordinary petrol

This complaint is directed against one Petrol Filling station situated at Ramanthapur of Greater Hyderabad selling petrol supplied by Bharat Petroleum Corporation, Mumbai. This is the third time I have been telephoning 040 [protected], 414 or 415 and intimating the officers of your Hyderabad about the mis behavior of staff and non selling of ordinary petrol. This bunk is known for selling adulterated petrol, selling petrol with incorrect measurement.

I have no hesitation toi oput on record that your Hyderabad Marketing staff are hand in glove with the proprietor and encouraging his illegal activities only for the sole reason that the said dealer is the President of Petrol dealers association.

If this bunk is no brought under your supervision immediately, I may have to invoke Article 226 of the constitution of India and seek remedy through the Constitution Court of my state.

Regards,
Kalandhi

Advocate, Hyderabad
[protected]
16/08/2008

Read full review of Bharat Petroleum [BPCL] and 3 comments
Hide full review
3 comments
Add a comment
A
A
arun
,
Nov 27, 2008 7:36 am EST

27/11/2008

From,

Rajamma
Selvaraj Bhavan
Kulathoor p.o
Trivandrum

To
Bharath petroleum corp. –LTD
4 & 6Currimbhoy road
PB NO – 688
Bellard estate
Mumbai – 400001

Sir,
Sub: Allotment of 2nd cylinder of cooking gas.

Ref:-

I am a consumer of Bharath petroleum domestic cooking gas since 2003 .through lekshmy gas agency – Udayagiry Chempazanthy p.o Trivandrum. My cons: no: is 7653

But now the above Agency is not giving my allowed additional gas with out the other things which they sell with this, such as cooker frying pan etc. Actually I am not in need of these and already I have brought those.

I do not know whether the head of the authority really suggest like this, if not kindly instruct them to allow additional gas alone.

My contact number is +[protected]

Yours faithfully
Rajamma

S
S
sabari
,
Nov 03, 2008 1:45 am EST

BharatPetroleum.com Complaints - Non exhibition of stock board & non-sale of ordinary petrol
Review all BharatPetroleum.com complaints
BharatPetroleum.com
Posted: 2008-08-15 by KALANIDHI [send email]
Non exhibition of stock board & non-sale of ordinary petrol

Complaint Rating:
Company information:
BharatPetroleum.com
India
www.bharatpetroleum.com

This complaint is directed against one Petrol Filling station situated at Ramanthapur of Greater Hyderabad selling petrol supplied by Bharat Petroleum Corporation, Mumbai. This is the third time I have been telephoning 040 [protected], 414 or 415 and intimating the officers of your Hyderabad about the mis behavior of staff and non selling of ordinary petrol. This bunk is known for selling adulterated petrol, selling petrol with incorrect measurement.

I have no hesitation toi oput on record that your Hyderabad Marketing staff are hand in glove with the proprietor and encouraging his illegal activities only for the sole reason that the said dealer is the President of Petrol dealers association.

If this bunk is no brought under your supervision immediately

S
S
sanjay
,
Oct 31, 2008 12:02 pm EDT

improper measurment petrol, non supply of normal petrol, misbehave of pumps man and non avialablity of petrol3

ComplaintsBoard
J
12:00 am EDT

Bharat Petroleum [BPCL] gas cylinders refilling problem

I am very fed up with this Agency for supply of gas cylinder. They take minimum 20-30 days for supplying of gas cylinder. i checked from other agencies of Indian Oil & Hindustan Petroleum, they deliver the complaint of gas booking within 2-5 days from the date of booking. Four months back about 50 consumers gathered at Sachin Gas Agency- Lajpat Nagar-IV, New Delhi and all had decided and complained against the said agency. This agency is regular in their habit.

Someone advice what to do.

Read full review of Bharat Petroleum [BPCL] and 1 comment
Hide full review
1 comment
Add a comment
D
D
Davinder kb
, IN
Feb 12, 2019 6:52 am EST
Verified customer This comment was posted by a verified customer. Learn more

This the second time time i got less petrol from the same petrol pump same location pump. But when i fill from the same petrol pump but from other location, the quantity is proper. Please refer my old Complaint No.3849017 dated 15/01/2019 is still pending.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Bharat Petroleum [BPCL] contacts

Phone numbers

1800 224 344 +91 222 271 4508 More phone numbers

Website

www.bharatpetroleum.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Bharat Petroleum [BPCL]?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bharat Petroleum [BPCL] Customer Service. Initial Bharat Petroleum [BPCL] complaints should be directed to their team directly. You can find contact details for Bharat Petroleum [BPCL] above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Bharat Petroleum [BPCL]. Discuss the issues you have had with Bharat Petroleum [BPCL] and work with their customer service team to find a resolution.