The complaint has been investigated and
resolved to the customer's satisfactionResolved Bethea Jenner — have not received the product it is almost a month now
resolved to the customer's satisfaction
show details Oct 22
I am glad that you have asked for Sacred Scarab Pendant. This is just a quick note to thank you for ordering and to let you know that it will be sent out shortly. As soon as it is in the mail, I will send another note to let you know.
To see image, click on: 'Show HTML graphics' at end of email
P.S. -- If you have any questions about your order, please call [protected].
I had placed this order on Oct 22 2008 and I was informed by one of Bethea's assistants that I would receive the product in sometime as it was an international order.
this is the mail that I received from Rochelle on Nov 4 2008;
show details Nov 4
Thank you for writing. Unfortunately, shipping takes about 7-10 business days. Please allow that much time. If you don't receive it within that time frame, then let us know.
However after that I have tried asking for details about the shipping there is no response for the mail today being Nov 18 2008 and I believe this is fraud and I want my money back it was almost 110$ that I had to pay for the Scarab Pendant. I wish to either receive the product soon or I want a full refund as this is FRAUD AND THIS IS LIKE YOU ROBBING MONEY FROM ME AND NOT GIVING THE PRODUCT AS WELL. I need immediate action taken against this or else I will have to log a complaint in a the consumer forum. I have also tried calling on the number given however it always reaches the Voicemail.
Thanks & Regards,
The complaint has been investigated and resolved to the customer's satisfaction.
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