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Bennett Property Management Customer Service Phone, Email, Contacts

Bennett Property Management
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3.8 10 Complaints
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Bennett Property Management Complaints 10

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8:26 am EDT

Bennett Property Management Rude, Unresponsive People, Total Scammers

The experience at the very beginning should have been a red flag, and I wish I had heeded it.
Bennett Property managed a property that we were renting, and considering we are their source of income as well as the owners of properties, I would have hoped their treatment for us was going to be comparable, but my hopes quickly diminished throughout our time with them.
Firstly, contacting them is near impossible. When I had found the available apartment online, I quickly jumped on it and called the manage of the property (Sarah J) and since she didn't pick up, I left a message citing my intentions as well as my number. Week goes by and nothing. Called again and left a message again. Nothing. I asked her to at least get back to me to tell me if the apartment was no longer available so I could take my searching elsewhere and still she could not give me the time of day. I had to text her to get any kind of response from her at all. Hardly the sign of professionalism you would expect from such a corporate property management company. Furthermore, when we were grinding through the paperwork, and we got our $1000+ check to hand to them for move-in costs, their receptionist could not have been more rude to me, hissing through her teeth at me, because I had made the mistake of thinking she was speaking to me, when in fact she was on the phone.

Throughout the years, the property had to have many things replaced. The dishwasher was completely out of commission and the insides were literally melting so it had to be replaced. The bathtub faucet leaked and also had to be replaced, and the water boiler exploded and also had to be replaced. Admittedly, the timeliness of the repairs was good, if it were not for the fact that these things should have been fixed BEFORE we moved in, and I can't help but think that all these expenses were held against us at the end when we moved out. Besides the remnants of having a pet left in the apartment, we scrubbed that apartment until it was flawlessly clean. If I had been a visitor, to me the apartment would have been "move in ready". And during the moveout inspection, she gave us no indication whatsoever that the apartment was not in the shape that deserved the full refund of our deposit. We only received 20% of our $500 deposit back, which we were counting on for our move across the country. Everything that we paid for, they did AGAIN at the expense of our security deposit. They cited most of the withholding as getting rid of the "pet smell" in the carpet, which I paid MUCH more than I needed to have to have that removed as well as an additional $200 general cleaning fee. The $250 pet fee, by the way, was the "permission to have a pet" and did not cover a single thing. We would have been better off financially, to never have notified them of our pet and to just take what they could of our deposit anyway. In retrospect, I should have never had the juvenile hope that such a corporate for-profit company would have any kind of empathy or fairness, or do anything other than do all they can to prevent them having to pay you anything.

My advice: do not deal with this company. They have no mind for the renters themselves and see you as cattle that bring them profit rather than clients that are paying them for a service.

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1:17 pm EDT

Bennett Property Management Bennett property management

Been dealing with hazard issues they don't tak seriously. Owner won't fix fish net landscaping coming up in backyard leading to alley to take trash pics sent but won't fix. Now I have electrical issues that 1/2 the house has no power and I took off work 2 1/2 hrs and still having issues after finding out all these outlets are on a breaker that won't trip it just burns out at the source. Great! Fire hazard. I tried everything besides getting a lawyer so far. They r dragging their feet. Just moved from a renal that caught fire no less uneasy. Now today when rent is due I'm waiting for repair when I should be at work cuz they down graded to save money and put ME out of pocket to fix their crap . Not to mention the 24hr service tech Tony called and told the circumstances of my last fire pit and asked if they can come out right away? He said I will turn this back to property approval I said "but that's y I called 24hr maintenance. " he said, so do U smell smoke smoke?", I said no " he said if u do call the fire Dept. " you Jack ###! Hope u live on the streets for that comment!

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2:13 pm EDT

Bennett Property Management terrible service

This was my first time ever going through a real estate company for a home and just may be my last. From the very beginning i have been having nothing but hell with these people. And i swear that my original property manager was on drugs.

I have never had to do business with anyone so damn scatter brained in my life. I have been being charged fees left and right for the most ridiculous reasons. since the real estate office is in a whole other city from me i have to mail my rent in every month. I would mail my rent in on time and if the office receives it after the 5th i get charged and they will not accept my check.

So i would have to get a money order and mail the rent out again with all of these dumb ### late fees just because they decided that they will not take my rent. if it is a holiday how is it my fault that my rent did not reach you in time. they are money Hungary ### who don't give a ### about their tenants.

the property managers are all ### as hell and that includes my new one Theresa . I forewarn anyone that is looking to do business with the company You will have the worst service just turn the other way and look elsewhere. not only because of the rent but also because of the service THEY JUST DONT CARE!

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Is Bennett Property Management Legit?

Bennett Property Management earns a trustworthiness rating of 58%

Think twice and be always careful when sharing sensitive information.

Our conclusion: ComplaintsBoard’s research finds Bennett Property Management trustworthy, but it’s still important to be cautious. If you are considering dealing with Bennett Property Management, ensure you understand the risks involved before deciding.

We found clear and detailed contact information for Bennett Property Management. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

By resolving 70% of 10 negative reviews, Bennett Property Management is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

Bennett2rentit.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bennett2rentit.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Bennett Property Management protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Bennett Property Management has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • Our team has identified Bennett Property Management as a provider of generic help desk services, which may be risky for users. We recommend that you proceed with caution and carefully evaluate the company's services before making any decisions.
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10:04 pm EDT
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Bennett Property Management Poor customer service

Run, this was not a good experience for our family at all. Literally unacceptable I would never recommend anyone working with this management company. No compassion, no sénce of urgency, and poor customer service! The home was dirty when we toured it I asked if it would get cleaned and was told yes, when we moved in still dirty, I took plenty of pictures and gave to the mnmgt company as well. Almost impossible getting anything repaired no time is of the essence for them at all, I went without a working sink for months. At move in the back yard was dead and not taken care of we were told it would be prior to move in wrong again. We had a pond pump that went out called and called to get some one out, when they finally did come out they said nothing wrong, they actually looked at the fountain we bought in the front yard, not good communication at all from the property manager, no follow through, we had to call and call to get them back out. They get rent and dont really care about the tenants or the homeowners there managing for apparently. I have been receiving forclosure notices for over 2 months, we pay almost 1, 500.00 a month and there was no compassion for my family when they wanted us to show there home weekend after weekend. We have continually kept up this home as if it were our own in fact it looks better than it did before we were here, my hope for the next person check out the companies Before you Rent From Them, can t wait to be done with this. Now we have potential owner wanted to see the home, we were also told by bpm they were representing the homeowner WHAT A NIGHTMARE!

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Ihatebennetttorentit
Laughlin, US
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Aug 10, 2012 10:57 am EDT
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They also do not reply to the owners! this is an issue that can only be solved when
my lease agreement and rental contract agreement ends. I will never use Bennett as property managers again.

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obie_wise
Mesa, US
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Jul 26, 2012 1:27 pm EDT

The company response does not address any of the real concerns of the tenant. The foreclosure process was an after thought to the long list of other grievances. This company should not be in business. I am attempting to get their licenses revoked.

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5:23 pm EDT
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Bennett Property Management Poor Service and Theifs

DO NOT RENT FROM THIS COMPANY! This company is the worst management company I have ever delt with. We have been wronged. I never write review, but I am blasting this one! These people rented us a house infested with mice and roaches and would not take care of the problem. Do not expect them to take care of anything you request. I would STAY CLEAR!

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11:50 pm EDT
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Bennett Property Management bad attitude during inquiry, not even renting yet

So I called the Bennett property management phone number and spoke with a lovely receptionist I believe on a friday. She then transfered me to Jody with whom I left a message stating I was very interested in a property she was showing and to get back to me asap. While on her voicemail it states she could take up to 24 hrs to respond, I thought nothing of it. Come monday morning at around 10 am decided to give Jody another call back with no avail and decided to leave another voicemail. At this point I was getting frustrated and under the gun looking for an apartment. Then tuesday decided to give Jody one last shot and eureka, she answered. At this point I was really annoyed by how she handled the situation and asked if there was someone else I could work to get me into this specific property. She then proceeded to say, "i am the only one that shows this property and I dont feel the need to tell you why I didnt call you back." that was more then enough to exclude this entire company from potential business I may have. whenever I can, I sure will inform potential clients of

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Usernametoo
US
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Jun 11, 2013 5:12 pm EDT

^ Thanks for the reply Jody...

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happy owner with BPM.
Gilbert, US
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Oct 08, 2012 3:34 pm EDT

Jodi manages a home for me and has been very responsive. I also understand that she has over a 100 other houses to manage as well so I don't expect 911 service unless its an emergency. Most renters that I have fix small things and when they let me know through Jodi, we compensate them. Anybody that has owned a home knows how often small things like toilets normal wear and tear happen. Thank god I did not have a renter like the one above that panics when the lettering comes off the stove!
I would recomend they visit the Bennett website and request a repair like you are supposed to for faster service.

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Property mis-management
US
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Sep 04, 2011 3:31 am EDT
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I'm currently living in a home "managed" by Jodi Brace. She does not return calls and makes promises she does not intend to keep. We have called her office, her cell, emailed and even text messaged and gotten no response. This house is in a horrific state with things falling apart on a regular basis and she dodges phone calls to avoid facing it.
We told her on a few occasions via voicemail (she didn't answer the phone, not surprisingly) that one of the toilets was leaking from the bottom where it was no longer sealed properly. She did absolutely nothing until one day the toilet just dumped its contents onto the bathroom floor.
When we were obviously unsure of whether or not we should re-sign the lease she told us she would have a contractor come in and make a list of things to fix and then come back to do the work. He came out, we re-signed the lease and we haven't heard from either of them since. Today was the 3rd time my husband attempted to contact her about the repairs.
We have peeling linoleum due to water damage, a crumbling cinder block wall, broken outlets, an oven that doesn't have legible temperatures in the control knob, a shower that leaks, and a toilet that doesn't flush 90% of the time. I'm paying $14, 000 a year to live in a perfectly nice house that Bennett ran into the ground.

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reply1987
US
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Aug 30, 2011 12:19 am EDT
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I work in an environment where I am counted on everyday. I occasionally get asked why I couldn't get on the phone. I am always sweet and kindly tell them it was a personal matter but that I'm here to help them now. Plus, i'm usually the one calling back, not the other way around.

This is actually how I did my apartment hunting, I'd send an e-mail, then follow up with a call three days later, if no call back I decided not to rent from that place. I mean, who can't mash out a " we got your message, lets chat" e-mail in this day in age? People are not so hard up on housing that they have to settle when renting, I sure as heck didn't.

If they can't call, send and e-mail or be polite on the phone to a potential leaser, I don't want to know how they treat one that have basically handcuffed because of a lease.

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7:58 pm EDT
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Bennett Property Management A/C has been down since June 17

My name is Jorge Cervantes im currently renting a home from Bennett Property Management in Mesa AZ. Im current with my rent and never been late on my payment yet I have been with no A/C since friday June 17th. I called them and put in a work order nobody called me back. I then called the emergency maintenance number on Saturday and spole with a man that said he will look into it and call me back, he didn't call back its hot and I have three kids help!

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6:44 pm EDT
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Bennett Property Management No Professionalism

Received a call from my property manager. I accidently put the wrong amount on my rent. This being the 10th month of paying rent, and having never been late I was suprised that they were requiring my rent within 2 hours on a Friday and demanding that I essentially leave work to drop off the payment. When I asked to speak to a supervisor I was hung up on.

I called back to the main line and spoke with Anne the owner, who was also very rude and condisending. However, she did supply me with opposite and different information than that of the property manager.

I've come to the conclusion that this is a very unprofessional and poorly run company and I would advise against anyone thinking of using this company to manage or to rent from.

Save yourself the headache and loss of finances by going somehwere else.

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12:10 am EDT
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Bennett Property Management Unprofessional Rude People

We’ve been renting a home for the past few months from Bennett Property Management for a few months now. Everything has been just fine until recently when we had some problems with the plumbing in the kitchen and a tree in the backyard fell over from the wind. We called the office to have someone come out and take a look at the problem and we were told our call would be ‘put in’. We asked how long we should expect to wait to have someone come out or give us a call to schedule an appointment. We were surprised to hear the rude response as the receptionist replied in an annoyed tone, “Your call will be put in. I don’t know.” So we said ok and left it at that.

A week later we got a call from a plumber but he was difficult to understand so we called Bennett Property Management to verify the appointment. At the time our only intention was to find out who the plumber was and when he would be out. We also asked how long it would be to fix the tree; we were not upset or calling to complain. We spoke to DJ this time who was very upset that we were bothering her with such questions. We weren’t sure why she was so upset. In an annoyed manner she told us to call Kim Tracy (our property manager). Thinking we might find an answer to our question (at least someone more professional) we decided to call Kim as instructed by DJ. We asked Kim about our situation and immediately Kim became irate telling us, “What do expect me to do? I can’t be on the phone all day calling everyone for you.” Confused by the response we thought maybe we’re not being clear about the situation. We tried to give her a shot to redeem her poor attitude by explaining that we were not upset with her or the situation. We explained that DJ told us to call her about our questions. She simply replied, “Well, did I answer your question.”

We made a big mistake renting a home through Bennett Property Management. We still can’t believe the way our calls have been handled. It’s too bad because we really like the home we’re in. The property management company has to fix their attitude problem; it’s definitely not worth the hassle dealing with these people.

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Islander65
Langley, US
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Jul 26, 2016 1:10 am EDT

My family rented a house from one of the employees of Bennett, who is mentioned in the tree falling complaint. They teach them well there, because he is worse with his own property and renters. Not only was there lie after lie to get money, we did so much renovation on the property that we should of gotten a free year. Instead, no deposit back, forged papers and everything my family owned, stolen. Family heirlooms that can NEVER be replaced, gone, some things over 100 years old. He is a POS, and I am trying to make people aware as that place is vacant again.Dont rent from him, you'll regret it for the rest of your life. We know most of the others that have rented that place, now, and all said the same thing, he's a crook, and lier, watch your back. Guess we didn't watch close enough.

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obie_wise
Mesa, US
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Jul 26, 2012 1:51 pm EDT

If you read this PLEASE submit a review on BBB's website. Also please submit an ETHICS VIOLATION to the National Association of Rental Property Managers. If you currently rent from BPM please seek legal help. They are often in violation of the ARIZONA RESIDENTIAL LANDLORD AND TENANT ACT Title 33 Chapter 10 and Title 9 Chapter 12. We need to get their licence revoked and put them out of business.

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AnonymousinChandler
Gilbert, US
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Jun 25, 2012 12:34 pm EDT

Boy I wish had had read all these complaints 3 years ago when I rented a property from Bennett Property Management. It absolutely amazing me that they continue to get properties to lease out. I too am having an issue getting my full security deposit back or even a response from them. They don't ever respond to repair complaints and if they do it is at least a week later. We did a lot of repair work ourselves even had the property manager comment that the property was in better condition when I turned it back over to him then when I took possession but still deducted over $250 from my security deposit for items that were normal wear and tear items. DO NOT I REPEAT DO NOT RENT FROM THEM and if you already are takes pictures and document EVERYTHING!

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bwise45
Phoenix, US
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Jun 22, 2012 6:28 pm EDT

IF YOU ARE A PROSPETIVE RENTER USING BENNETT PROPERTY MANAGEMENT, , , , BE WARNED AND RUN!
I should have turned and run away as fast as I could from the very first meeting. The leasing consultant (Laurie Frame) was obviously very annoyed from the moment she toured the property with me, , , it was obviously not convenient for her as she began to tell me all about her challenges of the day with her personal life and children of which was really none of my business or concern. In fact I was so put off by the attitude from her and Bennett Property I actually moved all of my personal possessions back into my previous residence while attempting to opt out of the lease that had only been signed less than a week prior. Bennett Property Management would have no part of the negotiation with regards to my hesitancy to move into that property. I did eventually take possession of the condo due to the inflexible attitude of Laurie Frame insisting there was nothing she was willing to do. From that moment on my existence in the condo community was a complete hell. Within two months of moving in the air conditioning system completely shut down and it took Bennett Property Management no less than one week to repair the system which happened to be in the month of July in Phoenix Arizona with temperatures above 110. The communication between me and Bennett was constantly strained and argumentative to the point I completely stopped all communication with them and went straight to the actual owner of the property. I lived in that unit for two years and created a lush and beautiful environment that all the community neighbors constantly complemented me on. I was informed one month in advance that the property was under a short sale contract and that I would be required to either purchase the property or move out, I opted to move out. My move out date was May 31, 2012. I actually move out over the Memorial day weekend May 2012 and was completely out May 28 @ 2:30 PM with the unit in better condition than when I moved in, even with the unit being sold on the Short Sale market. My request for information on the process of obtaining my security deposit was answered indicating there should be absolutely no issue what so ever due to the short sale and typically returned within 14 days unless there is substantial damage to the property. The property was left in better condition than when I took possession. I move out May 28 and to date June 22, 2012 I yet have to receive my security deposit. As of today June 22, 2012 I have left Melissa several messages only to eventually find out she is out on vacation so of course I was transferred to Sarah and left 3 messages of which not one was returned. You will never speak to a real person only a voice messaging service. My entire experience of living under the so called management of Bennett Property Management has been one of the worst renting experiences I have ever endured. How can a property be managed from a satellite office without ever stepping foot on the property or meeting the client that lives in the unit.?If you are searching for a place to live and Bennett Property Management is the leasing company, , my advice to you would be to turn and run as fast as you can and look for another unit to rent because you will only suffer for your entire lease period and be left standing in a big pile of crap!
Extremely unhappy and dissatisfied with Bennett Property Management
I am a Phoenix Resident-Born and Raised and will make sure every one I know is aware of the bad business BPM conducts!

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Monettttt
US
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May 23, 2012 12:48 pm EDT

The WORST people I have ever dealt with! Benett Property and the shady property manager Mike Noggle are truly horrible. DO NOT RENT or USE Them for your rentals. They are slow at repairs and most of the time they never bother to even respond. When you ask them for help they act like it's your fault. When we had problems they never fixed them. They say to put things wrong with the house/ property on a checklist which we did and they still say its not enough when they charged us on oursecurity deposit.
We were charged 200 dollars for damage to a 40 year old screen door that Mike Noggle said, " had been damaged by a dog." We never had dogs! The previous renter did have dogs and we wrote the damage on the checklist for Mike but he said we should have been more thorough. Ha what a joke. This guy is a liar. Do not do business with these people.

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SCCB
16318 N. 171st Lane, US
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Mar 26, 2012 11:25 am EDT

This company is by far the biggest rental nightmare I have ever experienced! Actually the Property Management Company I am with now even said the tenants that come to them from Bennett all have nightmare stories. I actually had no complaints until half way through my lease. I called to update my contact information and apparently they never entered it into the system. When October came my rent was $50 higher. I called to inquire about this and they fixed it right away. The same thing happened in November. This time I went round in circles until I finally found out that it was an HOA fine from violations. I paid it and fixed the problem. Only to report in December my rent was up $340! OMG! This was a nightmare. Not only did my property manager, Melissa, not know what the violations were for, she then told me I would have to pay the fine on top of rent in order to avoid late fees. I called for a week straight until I finally got the receptionist (rude) to keep me on hold until someone answered! I was told phone calls were made. Well, I only have a company phone so I had my HR pull my phone records and i emailed them. From October to December there were no incoming phone calls from Bennett! I wrote emails and told them I would pay the rent but not the HOA fine until I saw papers showing what the violations were for. She said this was fine however, I would still incur late fees for not paying the HOA fine which would add another $400+ dollars! I paid the fine. A week later I got the HOA violation letters. They dated back to September! I ended my lease and handed the keys in January 31st! Last week I received a letter in the mail from Bennett stating that I need to remove the weeds from the Property! The letter was dated March 14th! I also filed a complaint with the BBB!

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Ron McDonald
Mesa, US
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Feb 28, 2012 10:37 pm EST

More to come, but these complaints are on the money.

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Farky needleman
Phoenix, US
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Jan 11, 2012 2:05 am EST

Bennett Property Management is by far, the worst property Management company I have ever dealt with. Our Property Manager Travis Riech and Rosey Riech are lazy simple minded paople, who can never answer nor respond to a phone call or email, in fact they will turn their phones off if you continue to call about issues. Had an issue with an appliance, and was worried about a possible fire because of the sparks around the burner, posted three repair requests, called the main office, and never once did they respond, needless to say, the connector melted and started a small fire, had to replace the damaged parts myself, again because they would not respond to any requests. We will never rent or lease from this "NON" manament company again, and have filed a compliant with the BBB, but as I see on the BBB Bennett already has a very poor score and standing.

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TheDuchess
Phoenix, US
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Jan 05, 2012 1:20 am EST

Bennett Property Management are basically slumlords. They are simply in the business of collecting rent checks and nothing else. If you need repairs, don't hold your breath. If they make repairs, well hopefully the problem is actually fixed. They do not clean their properties before renting them out--probably because they are hoping the previous tenant leaves the place spotless. Our apt was dirty inside and out when we moved in and we had to clean prior to moving in. The family across from us rented their unit from Bennett also and moved abruptly recently. I have not seen one person come by to clean, and yet it has been listed again for rent. They tried to lie and say we made late payments for two months in a row and would need to pay late fees and that they would no longer accept our checks. When we challenged the truthfulness and legality of this, they quickly retracted. The final straw was having our unit infested with active termites. We could see the termites and then they started building mud tubes and tunnels down the wall and ceiling! We contacted our property manager at Bennett back in late Sept/early Oct and it took weeks to hear from him. On Oct. 24th, we got a response from him that they would contact us in a couple days as they were waiting on the owner. To this date--January 2012 we STILL have not heard back from Bennett! Since our lease is up at the end of January, we believe that they are waiting our lease out so that they don't have to do anything. Of course, we have moved. I could go on and on--try getting anyone from Bennett by phone. They return calls weeks to months later. Rent from this company at your own risk! They are dishonest crooks and any renters will live to regret it!

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DustyInAz
Mesa, US
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Nov 02, 2011 8:10 pm EDT

We just recently moved out of an apartment that we had rented from Bennett and they are the worst people to rent from! When we moved out the apartment looked better than it did when we moved in, we had done the walk through with the property manager Lance and gave him our new address about two weeks later we got a certified letter from Bennett letting us know they were keeping our deposit but telling us we owed an addeitional 400.00 on top of it! We disputed this and sent the dispute back to them via certified letter and again a couple weeks later recieved another certified letter from them saying basically sorry you don't believe you owe us but we we feel you do so everything stands! These people are the WORST we have rented from! If you don't want to get jerked around and lied to then DO NOT RENT FROM BENNETT!

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4:03 pm EDT
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Bennett Property Management Fraud and scam

We rented a house in Gilbert, AZ in 2005 directly from the owner. All was fabulous while he was in charge. When we gave our notice at the end of 2007, he hired Bennett Property Management to take over and re-rent the property. No problem, we thought, until we found out that he handed over our entire deposit to them to manage. Mind you, this included last months rent. Right from the get go, they were intent on keeping every dime.

When I tried to set up our walk through with Jodi Brace, I played phone tag back and forth until I finally called the owner to let him know we were leaving and I needed her to get by! He called me back and said that Jodi said she had called many times and I was never home. The number she had was my cell phone for one thing and we had nothing to do but be there cleaning for the move-out! We cleaned for two days, wiping blinds, ceiling fans and even patching little nail holes in the wall and repainting the walls. Everything was immaculate! She never showed so we took pictures throughout the house with the date stamp and time on them. We got a letter over a month later with every deduction you could imagine on it, including things that came with the house that she tried to charge us to haul off. When I called her to ask her about the haul off charges, she told me that she didn't have time for this and to just sue her! Needless to say I wrote back and forth with her for 7 months until I finally found out from an attorney that I could sue and they would have to pay our ALL of our travel expenses to get back to Arizona to fight this.

I am assuming that the owner stepped in and told her to handle it because I had copied him on all letters to her by then. I also included the pictures that we had taken where everything was immaculate, and copies that she had sent me where everything was dirty. Gee, I wonder how long it was after we left she that finally made it there to even take pictures. May I also add that the invoices that she tried to claim for work done were through their own company. I hope that the owner filed fraud against her because I would gladly back him up in court!

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happy owner with BPM.
Gilbert, US
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Oct 08, 2012 3:16 pm EDT

Bennet property management rents thousands of homes for at least 30 years. The complaints you will find numbers in a dozen or so. You do the math and you won't find that kind customer satisfaction too many other places.

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Ihatebennetttorentit
Laughlin, US
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Aug 10, 2012 10:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

As an owner with 3 units that Bennett manages what a joke. The property rental agent Sandy never return my calls. The managers never reply to phone calls or email's. I have renters that are late and on the verge of eviction. I have asked for walkthroughs but that never happens. I signed a contracts with Bennett with two year leases with them and my renters. I cannot get out of the contracts until the lease expires. I have no idea as to what the renters are doing to my properties. Two of the units were rented to two couple (2 people), the other to a family. I have found out from the neighbors that there are more people living in the homes which are rented to only two people.. Bennett will not go out and confirm this. Their team of contractors that you pay, do not do everything that you pay for prior to your properties being rented and they also use unskilled labor. When my contracts with Bennett finally expire I will NEVER use Bennett again nor will I recommend them. This is the worst property management company that I have ever worked with. I also have other properties in other states with property managers and they are wonderful. Bennett on the other hand get an "F" for lack of contact with the owners and lack of managements for my 3 properties. Bennett is a dirty word in my dictionary!
My rentals were built in 2006 and 2007 and were like new... now I have do idea.

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obie_wise
Mesa, US
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Jul 26, 2012 2:33 pm EDT

A tenent is not required to to clean a home before they move in. On top of that the maintinance and service is horrific.

S
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satisfied BPM homeowner
Avondale, US
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Oct 04, 2010 2:54 pm EDT

You will find almost all of the complaints are renters who fail to clean their homes properly upon the end of the lease vs any from the renters who actually employ Jodi and the people from bennet property management. Thats what property managers do, protect the owner from careless renters. She is my PM and has done an outstanding job in the last 2 years.

Overview of Bennett Property Management complaint handling

Bennett Property Management reviews first appeared on Complaints Board on Jun 14, 2009. The latest review Rude, Unresponsive People, Total Scammers was posted on Aug 10, 2016. The latest complaint Poor customer service was resolved on Jul 01, 2012. Bennett Property Management has an average consumer rating of 4 stars from 10 reviews. Bennett Property Management has resolved 7 complaints.
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Bennett Property Management is ranked 124 among 374 companies in the Residential Rentals category

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