Overview of Peak Property Group customer experience
Peak Property Group has a plethora of negative reviews from dissatisfied consumers. Complaints range from lack of communication with tenants, poor maintenance of properties, and unprofessional behavior from management staff. Tenants have reported issues with pests, plumbing, and electrical problems that have gone unresolved for extended periods of time. The company has also been accused of ignoring requests for repairs or maintenance, which has resulted in unsafe living conditions for tenants. Overall, Peak Property Group appears to have a poor reputation for providing quality rental services to consumers.
Peak Property Group complaints 3
Newest Peak Property Group reviews & complaints
No AC maintenance
My air conditioning has been out of service since September 3, 2023. It rained heavily and the electricity went out. As soon as the electricity was restored, the air conditioning ceased to function. Several days later, someone was sent (07sept2023) to perform a temporary repair. According to him, the problem was much more severe and the air conditioning...
Read full review of Peak Property Group
Replied
Apartment company non-responsive to maintenance requests
Apartment company non-responsive to maintenance requests. Unable to get anyone to return phone calls. Would like property management company to remedy faulty appliances in the apartment that are included in our rental contract and part of monthly rent payment.
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
My roof has a leak well before I moved in in July
My roof has a leak well before I moved in in July . As the leak got worse over time, Peak only came and patched the roof over and over again. It got even worse. In the past few months, water dripped from the ceiling down to my bed every time it rained or snow melted (which happened a lot). They refused to do anything further (e.g., replacing the roof) and did not communicate with me about their fixing plan when I asked them multiple times.
The complaint has been investigated and resolved to the customer’s satisfaction.
SAFETY NOTICE: ComplaintsBoard has analyzed Peak Property Group and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 100%.
We found clear and detailed contact information for Peak Property Group. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Peak Property Group has registered the domain name for peakpropertygroup.com for more than one year, which may indicate stability and longevity.
Peakpropertygroup.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Our scan shows Peak Property Group website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.
Peakpropertygroup.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Peakpropertygroup.com you are considering visiting, which is associated with Peak Property Group, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Peakpropertygroup.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Peak Property Group.
- Peakpropertygroup.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The peakpropertygroup.com may offer a niche product or service that is only of interest to a smaller audience.
- Peak Property Group protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Peak Property Group contacts
Phone number
+1 (614) 360-2020Website
Most discussed Peak Property Group complaints
Apartment company non-responsive to maintenance requestsRecent comments about Peak Property Group company
Apartment company non-responsive to maintenance requests
We are here to help
- 19 years' experience in successful complaint resolution
- Each complaint is handled individually by highly qualified experts
- Honest and unbiased reviews
- Last but not least, all our services are absolutely free
Peak Property Group LLC assumed ownership of the property I lived in from Legacy Management Services. This had occurred a few months prior to my scheduled move out on July 27th. Knowing this new property manager had received our original security deposit of $1875.00, I provided them with the original documentation of the condition of the apartment prior to our move in. I provided the original documentation via email on May 18th, and informed them that "We were offered an "early move in date" if we would forgo any standard cleaning that LMS was to complete between tenants. We did not accept this offer, as we did not want to clean the previous tenant's mess." I received the security deposit, late, on 9/7, and it was in the amount for $1,175.00. They charged us, exactly as written, $75 for "Dirty Kitchen", $75 for "Dirty floors", $350 for "Damaged walls", and $50 for "Broken blinds (2)". These issues were present upon move in, so we would like to be refunded that $550.