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Bed Bath & Beyond
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4.4 11 Reviews 415 Complaints
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Bed Bath & Beyond complaints 415

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G
5:15 pm EDT
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Bed Bath & Beyond Dont have tracking numbers to locate product I spent over 500.00 dollars and cant track it

Went to look for product with tracking number and it says invoitable whatever that means. I tried sending emails to them and no response or invalid order numbersrossstores#4395 tracking number rg017541637cn 2. Bed bath beyond order # [protected] tracking # btcn0089651055yq 3. Order #00015137btcn0089622728yq 4. Order #[protected] tracking #btcn0089346128yq 5. Order # lzy3670 this 1 says inviolable 404 page not found 6. Order #4218 the name says wakldfc order no tracking # 7. Cyirafa order #3542

Desired outcome: either i want product i payed for or refunds`I GOT ALL THESE OFF OF BED BATH AND BEYOND SIGHT

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Update by glennah
Jul 29, 2023 4:52 pm EDT

still no response even from the complaint department. i gaVe u all info for the orders

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2:44 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased items on June 29, 2023. That totaled up to $44.96 US dollars. thru my credit card ending in #6857. I'm very disappointed that this has happened. I adored this store for various reasons. the products are awesome. Now there is a SCAM going around and taking actual customers for granted, not to mention making US ALL Spend lots of dollar bill...

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L
9:49 am EDT
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Bed Bath & Beyond Customer service!!!

i was in your wichita kansas store and i regret telling my wife there was a bed bath beyond! your checkout procedure is ridiculous! there was only one register and the checkout lady was slow as hell... she does not and should not be allowed to check people out! i repeatedly tried to get my wife out of line and leave, but you suckered her in there with your buy 3 get three free!

i will never ever ever make an effort to shop or come into your store!

Now , the lady would not let a customer go with out giving there name and email, for your coupons! you guys dont give out [censored] for coupons and if you do its the rare item no one wants to buy! Keep them coupons to yourselves and post a big finger welcoming in the customers as they loose 45 min in line so you can push and ask for our personal email... i refused and the lady came unglued, i am sure threatened with her job if she failed to get this info from customers! i dont bash and want to mean or irritatble about the situation, but this isnt kool! nor is it good for your customers! one customer ahead of us apologized for having too many items, she said she stops once a montth for the candles.. the lady at checkout heard the conversation and said she was going as fast as she can... but yet reviewing everything customers bought,

if there is no line ok, chit chat it up, if the line is long be pleasant and get us out of there! these policies and workers need to be taken care of, i am sure this is not the only agitated and aggravated email you have recieved!

bed bath and beyond sux! unless you fix it , it wont get any better!

Desired outcome: change your procedures to make the customer happy and get them out on there way!!!!!

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11:03 pm EDT
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Bed Bath & Beyond Patio furniture, paio sail, many items

On a Facebook ad, stating closing stores & were selling large items because of no storage. I purchased items totaling $189.36. The name associated with the charges is: ABT prudencei London GB 000000*****7296. No phone or account #

Generations Bank Hampton, AR 71744. I received no email or confirmation. )n 7/7/23 2 charges were taken out of $100.22 & $17.49 & on 7/8/23, $71.65 was deducted. Is therer any chance I'll get my money back?

Desired outcome: Find them & stop OR get some of my money back.

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12:22 pm EDT
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Bed Bath & Beyond Order # [protected] have not received this order

Bed Bath & Beyond

Order No. [protected]

Placed on Jul 01,2023



Order confirmed

Hi Kai Sullivan,

Thanks for your order! We'll notify you when it's ready.

View Your Order

or Visit Our Store

Product Detail



6-in-1 Waffle Maker EU Plug Sandwich Maker Grill Breakfast Maker Doughnut Cake Maker Compact Kitchen Dining Kitchen Accessories

Style: Black/EU/3 in 1

Price: $4.80

Qty: 1 $4.80



6 in 1 Food Processor With Steam Cooker, Multi-Speed Blender, Baby Purees, Warmer, Defroster, Sterilizer, Grey

Style: --

Price: $8.68

Qty: 1 $8.68



Mosquito Trap Electric USB Portable Silent Killer Lamp Electric Bug Zapper Inhalation Mosquito Killer Lamp Household Outdoor Rechargeable Mosquito Trap Wall Mountable Desktop Friendly

Style: Black+Gold/USB

Price: $2.40

Qty: 1 $2.40



3 Step Ladder, Folding Step Stool with Wide Anti-Slip Pedal, 500lbs Sturdy Steel Ladder, Convenient Handgrip, Lightweight, Portable Steel Step Stool, Black

Style: Small 3/Step/Green

Price: $4.20

Qty: 1 $4.20



Tomelx™ Sunrise Smart Lamp

Style: Black

Price: $6.99

Qty: 1 $6.99

More

Order Summary

Product Amount 53.55 USD

Shipping Cost 0.00 USD

Total Amount 53.55 USD

Shipping Information

Kai Sullivan

8401 Interbay Blvd 8

Tampa, Florida, [protected] United States

Payment Method

Asiabill (Direct) - 53.55 USD

Shipping Method

Free shipping

Need Assistance? Talk to us.

We'll do everything we can to make sure you love your experience with us. Have any questions or feedback? Contact us at 【[protected]@dawnf.shop 】

This email was sent by 【Bed Bath & Beyond】

Desired outcome: Please refund immediately. thank you Kai Sullivan, [protected]@yahoo.com

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11:51 am EDT

Bed Bath & Beyond Where is my order???

Hello my name is Donna Smith I placed a $50 sale order about two weeks ago

I have received no email confirmation of items being shipped as of today

7/21/23...can you please look into this and let me know if they were in

stock and will be shipped and delivered or whether you will credit back my td

bank debit card asap...Donna Smith 2909 NOWAK DRIVE ORLANDO FLORIDA 32804

[protected]@AOL.COM OR [protected]@AOL.COM

Desired outcome: EITHER SEND ME ALL THE ITEMS I ORDERED OR CREDIT BACK MYTD DEBIT CARD ASAP THANK YOU DONNA SMITH

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12:16 pm EDT
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Bed Bath & Beyond I'd appreciate a response.

Hello,

On July 13, 2023 I placed an order for some sale items, order # 792096-[protected]. The computer would not complete the last set but I received an email saying that it was completed and I would received an email when it was shipped. I have never received a notice that it was ever done. I was charged on my visa for $34.91. I ordered a toaster, mixer. a set of cast iron cookware and another item that I don't recall what it was. If this is not going to be shipped please refund my money. my e-mail is [protected]@frontier.com.

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12:02 pm EDT

Bed Bath & Beyond Office chair, cook set, dog bed, garden hose, blue king sheets,48 roll toilet paper

i placed an order thru you on june 29 and july 03 and did not recieve my order and i paid for both of them. if you can not ship my products then at least give me my money back. my order# is [protected] and [protected]. the total amount is 54.21 before taxes. my name is cathy jewell and my email is [protected]@bellsouth.net and my phone # is [protected].

thanks

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10:40 am EDT

Bed Bath & Beyond 2 orders placed never received

first order was placed 06/28/2023 consisting of four items order #2530

SLPC805W.5 portable air conditioner; adjustable computer task desk chair; yolanda lighted market umbrella; 2-seat patio rocking chair with glass table & amp

total of order was $39.77

second order placed on 07/11/2023 consisting of 4 items order #7042

powkey solar generator with panel, portable power station backup for outdoor camping; Tiffany style butterfly lamp; waterproof solar outdoor pineapple lamps; camping chair with built-in 4 can cooler

total of order was $50.55

neither order was received

Desired outcome: I want a refund or the merchandise i ordered and paid for

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2:40 pm EDT
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Bed Bath & Beyond Scam

I ordered 75.00 worth of items from the bed bath & beyond scam! I am disabled & receive SSI. I am now out $75.00! I have contacted my bank & they are unable to help me & they are unable to recover my money! I would really love it & appreciate it if Bed Bath & Beyond could help me. I realize & understand that millions of people have fallen for this scam, it's a shame that it wasn't caught sooner. I would really appreciate any help you can give or provide. My email address is [protected]@ gmail.com

My address is 9606 Merton St New Port Richey, FL 34654 & my cell phone is [protected]

Thank you

Desired outcome: Full refund

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Update by Diana Kane
Jul 02, 2023 3:00 pm EDT

I am unable to attach a photo

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9:10 am EDT

Bed Bath & Beyond New self cleaning cat litter box

On 4th of June 2023 I ordered online and prepaid for two pieces of self-cleaning cat litter boxes for 55 Euro. However, what I got in the mail about 20 days later was a pair of sunglasses! I did not accept them, since it wasn't the product I have ordered.

I demand a full refund or the original product I ordered to be sent by mail as soon as possible.

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3:09 pm EDT
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Bed Bath & Beyond Unable to email regarding order update - Order # 11225

Every email address provided bounces back. What is going on? I need answers regarding my order or am I just another "customer" conned out of their hard-earned money?!? Provide a bone-fide customer service email so that issues can be resolved. I need to have positive confirmation that my order will be honoured. If Bed Bath and Beyond are unable to do that then refund my payment with immediate effect.

Desired outcome: Recognition of my order and the payment that was taken by Bed Bath and Beyond. If unable to supply my order then issue an immediate refund. It's frustrating to be unable to contact anyone.

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5:57 pm EDT
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Bed Bath & Beyond Bought $266.31 worth of sale items but website will not conclude the purchase.

I purchased the below items and when I pressed the purchase button the web site will not finish the sale.

Digital air fryer oven afo 46045 ss 26 quart 10-in-1 countertop toaster oven & air fryer combo rotisserie, broiler, dehydrator, & more | 9 accessories & cookbook | 21

1

$6.98 usd

Remove

Pots and pans set nonstick 20pcs, induction compatible with frying pan, saucepan, sauté pan, grill pan, cooking pots, 20pcs cookware set

Size: 20 pcs grey granite cookware set

1

$6.98 usd

Remove

Electric can opener - vcwtty one touch battery operated handheld can opener for any size, no sharp edge, food-safe, seniors, arthritis and chef, kitchen best gadget (red)

Color: red

1

$6.98 usd

Remove

Clearance sale - air fryer with 2 independent frying baskets

Color: black

1

$6.98 usd

Remove

6.3-qt 4-in-1 digital air fryer

1

$6.98 usd

Remove

Omni pro 19 qt/18l air fryer toaster oven combo, from the makers of pot, 14-in-1 functions, fits a 12"pizza, 6 slices of bread, app with over 100 recipes

Size: 19qt

Style: omni toaster oven

1

$6.98 usd

Remove

Mini rice cooker steamer with removable nonstick pot - pink

Color: blcak

1

$6.98 usd

Remove

2 in 1 indoor non-stick electric hot pot and griddle

Color: green

1

$6.98 usd

Remove

Latest design 200w high efficiency blade coffee grinder household electric coffee grinder multi function grinder

Color: white

Power adapter: eu plug

1

$6.98 usd

Remove

Silicone cooking utensils kitchen utensils set

1

$6.98 usd

Remove

Home kitchen cutting board

1

$6.98 usd

Remove

[🎁gift]14 pieces high carbon stainless steel knife set with block

1

$6.98 usd

Remove

Compact masticating slow juicer, easy to clean cold press juicer with brush, pulp measuring cup, frozen attachment and juice recipe guide

1

$6.98 usd

Remove

15-piece knife block set

2

$6.98 usd

Remove

Commercial silver citrus juicer hand press fruit extractor stainless steel

1

$6.98 usd

Remove

25.4oz ultrasonic cleaner muc03

1

$6.98 usd

Remove

Electric power cleaning scrubber with extension handle

Plug option: us plug

1

$6.98 usd

Remove

Electricshaver pro

1

$6.98 usd

Remove

Hd monoculars spotting scope

Style: with phone adapter

1

$6.98 usd

Remove

Wildsurvive pro - 18 in 1 outdoor survival kit

Style: with knife

1

$6.98 usd

Remove

Astronomical telescope for kids and beginners | refracting telescope with tripod

1

$6.98 usd

Remove

50 pcs air fryer disposable paper liner, non-stick disposable air fryer liners, baking paper for air fryer oil-proof, water-proof, parchment for baking roasting microwave

Color: 100pcs white

1

$6.98 usd

Remove

Multifunction mini electric egg omelette cooker

Ships from: spain

Plug type: us

1

$6.98 usd

Remove

Automatic triangle stirrer

1

$6.98 usd

Remove

Pre-seasoned cast iron 5 piece set, l5hs3, 5 piece combo set

Size: 5

1

$6.98 usd

Remove

Extreme tools 72" rx series 19-drawer 30"deep roller cabinet w/hutch - black w/blue drawer pulls

1

$9.98 usd

Remove

2023 latest drone with 6k uhd camera

🎨color: black

Configuration🛠 3-year warranty: 6k dual camera

🔋 battery: 3*4480 mah

2

$4.99 usd

Remove

Yescom patio rectangle sun sail shade canopy 20ftx16ft

Color: desert sand

2

$4.99 usd

Remove

8 ft wall mounted patio umbrella tilting outdoor umbrella sunshade with adjustable pole

Color: tan

2

$4.99 usd

Remove

408-piece mechanics tool set with 3-drawer heavy duty metal box (w009044a)

Style: tool set + drill combo kit

1

$4.99 usd

Remove

🚛factory clearance🌈

20-volt max lithium ion best cordless combo kit: mi-32 tools

3

$4.99 usd

Remove

🔥20-volt max lithium ion best cordless combo kit

3

$4.99 usd

Remove

Extreme tools 72" rx series 19-drawer 30" deep roller cabinet w/hutch - blue w/black drawer pulls

1

$9.98 usd

Remove

Total

Desired outcome: Finish the purchase of my items.

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11:38 pm EDT

Bed Bath & Beyond Irobot vacuum scam. Paid for s9+ latest model-received in the box-used, old, defective no longer manufactured model in the s9+ box

I purchased a Roomba IRobot - S9+ Latest Model on June 3, 2023 (Retail Price $999). Opened the box shortly thereafter - to find an older, used, defective model that is no longer manufactured, missing parts, no instructions, Cannot be used. Immediately informed BBB. They said sorry no refund/exchanges. This is Fraud, very deceiving and disappointing that BBB would sell a loyal customer a completely different, broken outdated product in a box reflecting the latest product with a receipt indicating a purchase for the S9 model.

Desired outcome: Refund.

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4:24 pm EDT
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Bed Bath & Beyond Order canceled and kept my money

I ordered a shelve on 4/23/23 and they canceled the order 5/12/23. They did not refund me the $308.33. Their bankrupt policy to to refund money if purchased before 4/26/23. I got an email I would be refunded 5/12/23 but they put the refund into rewards. They terminated all rewards after 5/7/23. So they kept my money! Order # MPL3981718923

Desired outcome: Refund me the $308.33 before the store closes so I can purchase something in their store. To give me a credit!

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9:06 am EDT

Bed Bath & Beyond Gift card

My husband gave me a $60 gift card for this store. I attempted to use the gift card yesterday and I received an error message indicating that the gift card can not be found. Next, I call at two different times and both times consented to receive call back. It is the next morning and I have yet to receive a call from Bed Bath and Beyond. This is a terrible way to handle business. I will continue to call until I am able to redeem my gift card.

Desired outcome: Is to be able to speak with a human being and get assistance with my gift card.

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7:54 am EDT
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Bed Bath & Beyond Bed, bath, and beyond

I placed and online order with Bed Bath and Beyond on April 25, 2023 for many items, for close to $200 . using gift cards for payment. The following morning, April 26, my entire order was cancelled without any explanation. The gift card balance was never returned to my gift cards. I have repeatedly written to them and have been on hold on the phone for hours, no solution.

Desired outcome: I want my balance returned to my gift cards asap so I can make another purchase before gift cards are no longer accepted on May 8

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Joe & Amy Bynum
, US
May 07, 2023 9:25 am EDT
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This happened to me I had $300 in gift cards now have zero balance and a canceled order

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V
8:09 pm EDT

Bed Bath & Beyond Ivizia manufacturers coupon would not scan and they would not or perhaps could not put it in mannually

On April 23,2023 I purchased two Ivizia 0.33ml eye drops and had two $3 manufacturers coupons. The coupons would not scan which is not unusual for this store and in the past the cashier would manually put the barcode number in.

Bed Bath & Beyond advertised that they would be accepting coupons on April 23,24 and 25 and then no longer. They either refused or said they would not or were not able to manually enter the barcode and that they were going out of business. I knew that and was there that day for that reason.

Desired outcome: I would like the two $3 coupons to be honored.

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4:12 am EDT

Bed Bath & Beyond Stocks

Why is your darn stock going down so much I put $1000 00 at $ 20 00 a share by the end of the day or the next morning $1 50 a share Now 34 cents a share I wish I could get my money back I thought it would a good place to invest just like my other friends did the same day you are such a rip off. You screw hard working people over big time. You new what was going on when you dropped all that money like a rock. I want something done about this. Let me know about this complaint. Thank You Sherri Lenz at [protected]@yahoo.com

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12:05 pm EST
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Bed Bath & Beyond Order #bbs667164102

Order placed 2.20.2023. Customer service placed order over the phone and put in wrong item. Upon noticing this call and Lara Customer Service made the correction, On 2.21.2023 email received from BBB "once your order is shipped we will send email" On 2/22/2023 a refund for $68.50 was sent to my wallet. I CANNOT get into my email on BBB to review this. I have called numerous times to no avail. Original order was placed on my gift card, why couldn't that be adjusted to my gift card. In addition I wanted and still want the ifems

Desired outcome: I would like to received items. A refund in a check would be app

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About Bed Bath & Beyond

Bed Bath & Beyond is a retail chain that specializes in offering a wide range of home goods. They provide customers with a variety of products for bedrooms, bathrooms, kitchens, and dining rooms. Their inventory includes bedding, bath towels, curtains, cookware, tableware, and small kitchen appliances. Additionally, Bed Bath & Beyond carries home decor items such as rugs, lighting, and furniture.

The company also offers organizational solutions for various areas of the home, including closet storage, shelving, and bins. For those looking to register for weddings or housewarmings, Bed Bath & Beyond provides a gift registry service where individuals can select items they wish to receive.

Customers can shop at Bed Bath & Beyond both in-store and online. The company's website features an extensive selection of their products, along with clearance items and online-exclusive deals. Bed Bath & Beyond is known for their coupon offerings, which can provide savings on full-priced items.

Services like price matching and hassle-free returns are part of their customer service policies. For convenience, they offer various shipping options, including standard, expedited, and same-day delivery services in select areas. In-store pickup and curbside pickup are also available for online orders at participating locations.

Bed Bath & Beyond aims to cater to the needs of homeowners and renters looking to furnish and accessorize their living spaces.

Bed Bath & Beyond Customer Reviews Overview

Bed Bath & Beyond is a retail chain offering a wide array of home goods. They specialize in products for bedrooms, bathrooms, kitchens, and dining rooms. Their inventory includes bedding, bath towels, cookware, small appliances, and home decor. Additionally, the company provides services like a wedding registry, where couples can select items for their new home. Customers can shop in-store or online, with options for shipping or in-store pickup. Bed Bath & Beyond aims to cater to the needs of homeowners looking to furnish or update their living spaces.
How to file a complaint about Bed Bath & Beyond?

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1. Log in or Create an Account:
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2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Bed Bath & Beyond in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with the company.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve the problem, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint or review.

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Ensure each step is clearly defined to guide you effectively through the process of filing a complaint or review about Bed Bath & Beyond on ComplaintsBoard.com.

Overview of Bed Bath & Beyond complaint handling

Bed Bath & Beyond reviews first appeared on Complaints Board on Jan 30, 2010. The latest review No product shipped was posted on Mar 13, 2024. The latest complaint still no refund of a return of wrong shipped item was resolved on Sep 22, 2018. Bed Bath & Beyond has an average consumer rating of 1 stars from 2864 reviews. Bed Bath & Beyond has resolved 5 complaints.
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  1. Bed Bath & Beyond contacts

  2. Bed Bath & Beyond phone numbers
    +1 (800) 462-3966
    +1 (800) 462-3966
    Click up if you have successfully reached Bed Bath & Beyond by calling +1 (800) 462-3966 phone number 0 0 users reported that they have successfully reached Bed Bath & Beyond by calling +1 (800) 462-3966 phone number Click up if you have UNsuccessfully reached Bed Bath & Beyond by calling +1 (800) 462-3966 phone number 0 0 users reported that they have UNsuccessfully reached Bed Bath & Beyond by calling +1 (800) 462-3966 phone number
    +1 (908) 688-0888
    +1 (908) 688-0888
    Click up if you have successfully reached Bed Bath & Beyond by calling +1 (908) 688-0888 phone number 0 0 users reported that they have successfully reached Bed Bath & Beyond by calling +1 (908) 688-0888 phone number Click up if you have UNsuccessfully reached Bed Bath & Beyond by calling +1 (908) 688-0888 phone number 0 0 users reported that they have UNsuccessfully reached Bed Bath & Beyond by calling +1 (908) 688-0888 phone number
    +1 (800) 843-2446
    +1 (800) 843-2446
    Click up if you have successfully reached Bed Bath & Beyond by calling +1 (800) 843-2446 phone number 0 0 users reported that they have successfully reached Bed Bath & Beyond by calling +1 (800) 843-2446 phone number Click up if you have UNsuccessfully reached Bed Bath & Beyond by calling +1 (800) 843-2446 phone number 0 0 users reported that they have UNsuccessfully reached Bed Bath & Beyond by calling +1 (800) 843-2446 phone number
    More phone numbers
  3. Bed Bath & Beyond emails
  4. Bed Bath & Beyond address
    650 Liberty Avenue, Union, Pennsylvania, 7302, United States
  5. Bed Bath & Beyond social media
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