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BeautifulHalo Complaints & Reviews

BeautifulHalo / I still haven't received my 2 sweaters I ordered

Pa
Paulette Lopez on Jan 25, 2019

i have ordered 2 sweaters order # 1003429 I talked with Ann and she told me to be patient, Whell it has been several more days have not recieved nothing tracking # 74890983379028950215 it has been 2 months I want a refund. I was going to order more things but at this rate im not even...

BeautifulHalo / rust 6 light candle style led chandelier 31.5 inches wide industrial style ring chandelier

Lb
LBooya on Jan 8, 2019

I ordered a chandelier from this company, because they were selling the exact chandelier that I saw on the Pottery Barn website for a fraction of the cost. Same picture. I figured they sold seconds, and that was why it was so cheap. But the chandelier that arrived was just a cheap knockoff...

BeautifulHalo / clothing

Wi
Will Oxley on Jan 8, 2019

I ordered two items of clothing on December 2, after a bit of back and forth apologising for the delay, they eventually arrived on December 29. Upon arrival, the first hoodie (a floral rose 'embroidered' hoodie), is not embroidered at all. With the roses hot glued onto the hoodie, with many...

BeautifulHalo / rick and morty hoodie

Je
JeanWill44 on Jan 2, 2019

On Dec 1st of 2018, I ordered a Rick and Morty warm hoodie. It is now Jan 2. All I have heard is excuse, after excuse! They said at the beginning that it had been shipped and it would arrive by Dec 15. It never arrived. Now they are saying it's pending, it's processing. They don't even...

BeautifulHalo / lights

Wa
Wasa1 on Dec 27, 2018

I Purchased some lights on line from BeautifulHalo, when they arrived they were dented & scratched .The company won't provide a full refund or replace the goods with undamaged ones. I placed a complaint with Pay Pal and they won't refund my money because when i sent the goods back to...

BeautifulHalo / wolf jacket, size l, ordered oct 31 #974491

Ts
t. smith08 on Dec 19, 2018

We received the jacket while out of town. I was excited that it got here before Christmas. The problem is when I was wrapping it, I noticed that the face of the wolf is not matched up on both sides of the zipper. The offset is quite noticeable (see attached photo-notice the nose and mouth...

BeautifulHalo / order excepted dec 3 2018 never shipped

An
Antiquein1977 on Dec 11, 2018

Order 988761 place December 3rd 2018 and today December 11th 2018 order status is "processing"! Payment was cleared on December 3rd. This is horrible customer experience and a terrible business! To have been as of today 8 days later and my order is still processing is unexceptionable! I...

Beautiful Halo / men's hoodies order numbers 986367 and 986126

Es
Essie Rogers on Dec 10, 2018

On November 29, 2018, I placed two orders for hoodies for my grandson's. The order numbers are 986367 and 986126. I received an on screen thank you and receipt numbers with the statement that I should receive an eMail message with my order summary shortly. I did not receive the eMail...

BeautifulHalo / lighting set

Pa
Parker Liddy on Dec 1, 2018

SCAM ALERT!!! THESE PEOPLE ARE CHINESE CRIMINALS !!! I ordered one of their light sets, and paid thru pay-pal and have confirmed that the payment was processed the same day. I never received an order conformation, order acknowledgement, or shipping confirmation. I contacted their customer...

BeautifulHalo / shipping-item never arrived

Da
DatsNotVeryCashMoneyOfYou on Nov 25, 2018

Well, over a month ago (October 23rd 2018) I ordered a sweater from the Beautiful Halo site, i remembered recently that i had made this order and my item had not shown up yet, so then I went to their site to track my order. It said my order was shipped. I checked all the information...

BeautifulHalo / dishonest seller

Fa
Faranggirl on Nov 16, 2018

Beautifulhalo.com is a dishonest e-commerce site. Bought a shirt and paid thru paypal but when it didn't come after a month, i contacted them on their online chat. They checked and informed me item was sent and received by "me". I told them firmly i did not get the item. They sent me a...

BeautifulHalo / vintage ceiling retro pendant light silver industrial

Ma
maggie&david on Oct 30, 2018

item ID 132295050803 I bought 2 of these back in 15 th aug 2017. The ring that holds the glass in has a broken screw piece on that . I have only today opened the package as our new house is just built . I am prepared to pay wholesale for another light if you can't supply the whole...

BeautifulHalo / light fixtures

Cs
CSarts on Sep 24, 2018

Chinese junk. Chinese scam basically. Don't waste your money. Ordered two lights, what arrived was broken lights, wires exposed (definitely against code and fire hazard), thin dented and scratched metal lights that looked nothing like picture. Gone back and forth with the company over 15...

BeautifulHalo / two lights which were never delivered

Al
ALL____ on Aug 17, 2018

THE MOST TERRIBLE EXPERIENCE I have honestly never experienced anything like this, I ordered two large ceiling lights and the package was shipped to the UK. However, even though there were builders at my house EVERYDAY, they couldn't deliver and it was in a warehouse 10 miles away from my...

BeautifulHalo / "outdoor" wall lights

Pe
PentecB on Jul 30, 2018

Dont deal with this outfit! They send out cheap rubbish and hide behind the fact that is is expensive to return items and offer a meagre compensation. The lights we bought were sold as "outdoor" wall mounted led lights. The lights themselves were made of the thinnest grade steel and had been...

BeautifulHalo / industrial hanging pendant light dome shade in old silver item code:# hl44242

Br
Brenton Nolan on Jul 28, 2018

I purchased two of these items, what i received was not the pictures product at all, it was a white pendant light with black spray painted over, not silver. The light is in a poor condition too. I have made multiple attempts to get a refund, but the girl "Ann" keeps rejecting my request...

BeautifulHalo / refund not provide money kept

Hb
HBruce on Apr 19, 2018

SCAM company...idiot staff and shambolic service. Its a take yiu money and run compsny ! I placed 2 orders, then read the reviews and cancelled both my orders within a few hrs. I recieved one payment back however after endless email with a so called 'lemon' in customer services (which...

BeautifulHalo / clothing purchased

Bd
BD81 on Apr 12, 2018

****BEWARE**** worst online shopping experience ever. First when I placed my order I didn't realise the company was in China. Took ages to receive items which was poorly packaged and didn't even include a copy of my order or return slip. The quality and fit of the items were the worst I've...

BeautifulHalo / industrial lighting

La
Laura Kristich on Mar 22, 2018

I ordered a fixture December 9, 2017, order #891145. We received the light a month later with a broken socket, broken cage, & no instructions. I have been going back & forth with this company since January 9 trying to get either a replacement fixture, or the parts. I am paying $148.30 and...

BeautifulHalo / beautifulhalo clothes

Jo
Joan saa on Feb 7, 2018

I ordered a hooded fur coat xl it arrived in 4 weeks after order I couldn't believe what they sent to me it wasn't fit to line a dogs basket I was very disappointed these people should not be allowed to take peoples money for their rubbish I might just go to the papers I will. Never order...