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BeautifulHalo Complaints & Reviews / lighting and customer service

RoĆ¹ on Jun 1, 2016

I ordered almost $2000 in lighting and shipping costs. Almost all of the items arrived and looked nothing like what I ordered. Different colors and sizes. After numerous calls and open ticket items, I heard nothing. I finally challenged the charge w the credit card and had to have expert...

BeautifulHalo / worst online shopping experience ever!

Carly on May 30, 2016

Ordered two dresses from BeautifulHalo a month ago and when I did not get a tracking number I got suspicious and emailed their customer service. They promised to give me a tracking number and I received it only a week later and the worst part was that it was not working. I asked for a...

BeautifulHalo / shipping

Karly Grimes on Apr 19, 2016

I recently bought a jacket and a skirt online through beautifulhalo and paid extra money to have them shipped in 3-6 business days because I wanted to wear them to a concert that was coming up. I ordered them twelve days before the concert to make sure they would arrive in time, but by the...

BeautifulHalo / don't buy from here!

Chloe on Mar 2, 2016

I ordered some clothing from this website. I was very excited because I found really cute clothes and wanted to take them on a vacation. About 2 weeks later I decided to contact BeautifulHalo because my items did not arrive. That was actually strange because I even paid extra money for...

BeautifulHalo / very disappointed

Cocoron on Feb 26, 2016

I've ordered from BeautifulHalo two times. Recently I went to their website and found a lovely jacket which I really wanted to have. So I ordered a jacket and the next day I received a message stating that the jacket I wanted was out of stock. They suggested me to pick something else. I...

BeautifulHalo / not free shipping at all! useless helpdesk

hermanvc on Feb 22, 2016

I bought for 100 euro on the site, it states no free shipping worldwide. I got a notice from dhl to pay 34 euro import taks. It took the customer service 11 days to respond to the submitted ticket with the following answer : "please pay the tax and pick up the package asap. Or it will be...

BeautifulHalo / unacceptable!

Gise92 on Feb 19, 2016

I purchased three shirts for my little sister from BeautifulHalo. When I ordered I made sure that I order correct sizes. But when I received the shirts they were way too small even for my 14 year old sister! Their size chart is way off! Quality was also very poor. So I contacted them to...

BeautifulHalo / absolutely terrible company!

Margaritta on Feb 10, 2016

I purchased a pair of jeans from BeautifulHalo several weeks ago. I accidentally found their website and it seemed promising, so I decided to give it a try. Well, that was a huge mistake. I also paid extra money for rush shipping. Unfortunately, I never received anything. I contacted their...

BeautifulHalo / horrible company! horrible service!

Loren on Jan 6, 2016

I ordered a dress on September 5th! Four months passed and still nothing! Can you imagine that? They promised shipping would take only two weeks! I'm sending them messages almost every day since October and every time I hear one and the same thing! They keep assuring me they are trying to...

BeautifulHalo / no emails, no calls and no tracking information.

Ladon4 on Dec 31, 2015

I have never ordered anything from this website before, but I decided to order some items as holiday gifts. I placed an order and purchased two items on November 11th. I red the company's shipping guide statement prior to shipping time and it stated that shipping usually takes 3-5 busine...

BeautifulHalo / sweatshop sweatshirts.

Mark Dalpiaz on Dec 30, 2015

I ordered two sweatshirts for my teenager daughters (who, in the US, is a size medium). Although the shirts were both advertised as being "one size fits all," what they neglect to say is this means "all five year olds." When I contacted them about it, they gave me a song and dance about... / poor customer service and poorly constructed items

Reviewer21802 on Sep 30, 2015

I wish that I would have looked for a review of this company before buying anything online. I bought three items from BeautifulHalo, two shirts and a dress. First, like others have mentioned, the material is very odd and cheap to fell. One of the shirts, which is one size only, fit me like... / the quality was really bad and zip broke too easily

Vivien on Jun 25, 2015

My sister and I bought two evening dresses from the website The quality was terrible, and the inner skirts were dirty. Also the zip on my dress broke on the next day. I was so upset that the dress was like rubbish. Of course, the seller refused to return money back... / seller fooled my sister and didn't return money

bleem on May 7, 2015

My sister and I found the website I also registered there and found the dress of her dream and all necessary accessories. After that I placed large order and got all confirmation info, but the seller provided only some accessories and refused to return money for the... / the dress was small for me, but I used their measurements

ladybuug on Apr 29, 2015

I ordered dress from the website I placed the order and chose the size, which was based on their measures, which were posted on the website. I got the dress on time, but the size was small. I was shocked and explained the same to the seller, but this jerk told me...