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BeautifulHalo Complaints & Reviews

BeautifulHalo / beautifulhalo clothes

Jo
Joan saa on Feb 7, 2018

I ordered a hooded fur coat xl it arrived in 4 weeks after order I couldn't believe what they sent to me it wasn't fit to line a dogs basket I was very disappointed these people should not be allowed to take peoples money for their rubbish I might just go to the papers I will. Never order...

BeautifulHalo / light sconces

Ma
Maraki on Jan 25, 2018

This company is a scam! Please do not buy! I bought two lights and after waiting for almost 4 weeks, they came broken. I contacted customer service. I sent them all pictures that prove the damage. They responded asking for pictures. I sent them pictures 6 times now in all formats possible. I...

BeautifulHalo / light fixture never sent, fake tracking number

Tu
tuesdays on Jan 8, 2018

A light fixture I ordered was out of stock, so I was offered the change to pay a small amount more for a different fixture. I paid the difference by paypal but the item had not shipped a month later! I pestered them by email for a while about it and was eventually given a ups tracking...

Beautiful Halo / clothing/fashion

Ma
Maxine Lacey on Dec 13, 2017

Don't be mislead by the flattering pictures on the website and marketing campaign, this company is a waste of time. It doesn't tell you that the goods have to be shipped from china and takes around a month. The clothes are at least 2 sizes smaller than they are supposed to be, then they...

BeautifulHalo / return

Sc
Scott Cree on Dec 6, 2017

Scott cree 2 portland place Skeldon mill Hollybush Ka67eb I want to return a product I have just received for my wife as it doesn't fit (should fit a child) also it looks nothing like it in the picture but there are not return details? There is no phone number either? I will also contact...

BeautifulHalo / desk lamp

Az
azzam derbas on Dec 4, 2017

Very painful to do business with this company - they help you till you pay for your order. Terrible after servise. Do not do business with this compay Very late delivery of our order 2.5 months Misleading info - advertising said will work with 240v but the lamp is faulty and does not work...

BeautifulHalo / light fixtures

Kn
Knord on Nov 26, 2017

Americans — please do not order from this company!! We ordered 5 light fixtures and only one worked. It took us 10 weeks to get them. 2 came with missing parts, which our electrician confirmed. Parts were promised to be sent and never were. The other 2 are connected correctly and flicker on...

BeautifulHalo / awful

Ka
Kathy on Nov 20, 2017

This is my worst experience dealing with online shopping. I ordered a prom dress. They promised to ship it within 24 hours but never did it. It's been one month and the dress is still in their warehouse. To me it's a very strange thing, so I decided to cancel my order. But all my attempt...

BeautifulHalo / faulty good received - no reply to emails

77
777 ora on Nov 10, 2017

I purchased a coat which arrived after more than 3 weeks with a broken zip. I followed the requirements on the return policy by emailing with order number 869532 and a photo to the email address given but no reply. Would be very grateful for an aknowledgement of receipt of my correspondence, a return...

BeautifulHalo / clothing and customer service

He
HeatherJason on Oct 19, 2017

This place is horrible, they send you the wrong product not anything near what they show in the pictures. It came to me dirty and very poor material. I asked for my money back and they only wanted to refund me 10%. I have never dealt with such poor customer service. Don’t ever buy from this place it’s a waste of money. You can’t get proper service.

BeautifulHalo / damaged lighting received

De
Debbe Eilts on Oct 7, 2017

My order was received damaged. When I asked what the resolution was I was asked to submit pictures. I never heard another word!!! The items were poorly packaged!! Please refund the total amount of my order please. I have done everything asked. Order #814119 Debbe eilts 175 quigley...

BeautifulHalo / pendant light fittings

Me
Melisa Bee on Sep 10, 2017

Firstly I was told there was no order, after my money was taken, at which point I asked for a refund, only to have the product arrive 2 days after my complaint at which point I no longer wanted because the customer service person literally accused me of lying when I said they had taken the...

BeautifulHalo / awful

Ru
Rud Shelor on Sep 7, 2017

That company is located in China. That's what I want to start with. Sometimes when you order you don't pay attention to that. I ordered several lights from them with a free shipping. But I had to pay for this because they provide free shipping for definite countries. So the lights arrived...

BeautifulHalo / incompetent customer service, charged for canceled item, unable to obtain answers regarding return

Al
Allison Normile on Aug 24, 2017

I ordered a chandelier and then received an email from Beautiful Halo on 6/26/17 stating that my order was made but payment was not complete yet. I had paid via Paypal. On 6/27/17 I emailed [email protected] to cancel this order, as I had ordered another item to replace it, and...

BeautifulHalo / pool table light fixture

Ju
Judy{%} on Jun 3, 2017

* buyer beware* I purchased a pool table light on 5/25/17. Thank god I paid with paypal. However, after 3 days the status still said "processing". I asked customer service what could be the hold up with my order. The response was very rude and nasty. After emailing customer service and told...

BeautifulHalo / lighting

Br
Broken chandelier on Apr 28, 2017

I ordered five lighting fixtures from this company. They tried to bribe me to change my order in which I refused and was refunded. It took weeks for me to begin receiving the rest of the fixtures. One of the sconces was not shipped with all of the hardware and the chandelier that I paid...

BeautifulHalo / misrepresentation, fraudulent marketing and shipping practices

Aa
A Austin on Apr 27, 2017

Today is 4/27/17 - date of order was 4/12/17. Ordered 3 chandeliers and 7 outdoor barn lights. The stated expectation for shipping was "3-5 business days". There were a couple of emails sent (from different names) offering coupon codes if order was placed that day. No coupon came. I still...

BeautifulHalo / romper

Ta
Tara08 on Apr 24, 2017

Ordered a romper to have designed for. Y sister prom 6weeks ago and still hasn't received it... The bad part is I paid extra fornit to be delivered within 3-6 business days... They have no contact number and who ever is behind the email address is very rude...! I have messaged this company...

BeautifulHalo / light fixture

Ta
Tamara Dawne on Apr 10, 2017

Do not do Business with this company- Real purchaser review Products takes weeks if not months to arrive from china Products are poor quality and broken when they arrive Company will not take broken returns unless you pay shipping. shipping to China is VERY EXPENSIVE - more expensive to...

Beautiful Halo / lies

Di
divine900 on Apr 3, 2017

This company is unprofessional. You pay for your items to be shipped with in the estimate days they offer for a additional price and its like they don't even acknowledge you. Beautifulhalo has the worst customer service. They have people talking to you that don't understand much english...