SUBMIT A COMPLAINT

Baymont Inn & Suitesrefund

1
A Aug 03, 2018

Hi we stayed at the Baymont inn Los Angeles on the 18 July 2018 and they took two payments when we only stayed for one night in one room I have requested a refund twice and emailed the manager a MR quereshi and still no reply the receptionist advised I would receive the refund within 4 days on the 18 th and I still have not received it - he had made a mistake in booking two rooms and cancelled the other room and said he will send refund but has not. We checked in after 9pm. The room was not to a standard there was a leakage and the owner was not available to speak to I have emailed twice and on tripadvisor hoping for a response I would like my money back that you should not have taken in the first place

MR and Mrs Panchal
Uk

Post your comment