The complaint has been investigated and
resolved to the customer's satisfactionResolved Bay Area Credit Service — Debt Owe
resolved to the customer's satisfaction
I received a telephone call in September 2008 from this company named Bay Area Credit Service stated that I owed $125.00 from a past due telephone from January 2008. I asked why were they just now contacting me now, how come they didn't contact me sooner. The caller informed me that they sent a statement to this effect some months ago. I don't recall a bill from them and would they send me another one. I informed the caller that I didn't owe them and they said it was from AT&T. They separated a past due amount, but kept my phone on because I paid the current bill. I am under the impression that I paid the whole bill. And if I did owe how come my phone is still on. (still on to this date). The caller said that they would not send another bill out, because they only send one bill to the person owing and that's it.
I told the caller that I needed something telling me that I owe this money and identifying their company. It could be a fake company trying to get some money out of me. The caller said that they were not sending me another statement. This company called again around March or April 2009. We went thru the same circle and I still have nothing in writing backing up what this company is stating.
Around August 2009 another person (a guy with a forien accent) called and the same thing happened again. The guy would try and out talk me. Said that they were not sending another bill to me again. They sent one last year and that was all that I was getting. I tried to explain that I didn't remember getting it. Too bad was what I was told. He said that I could look up the information on the internet about his company and that that was good enough. I feel that this company should send me information stated that AT&T wanted them to collect some money that I owe them. I called AT&T about this and was told that they separated a past due amount that I owe and kept the phone on. No one told me this until about 9 to 10 months later. I asked could I pay them and they said that they (the phone company) didn't know who had the account. I explained to the Bay Area Credit Service that I wanted to settle this by paying them, but I wanted them to send me something stating the information needed to let me know about this debt owe. That's all I want before I pay them anything. There is too much trickery going on the phone and internet, and I am just protecting myself. I want this debt settled, but I also want to know who I am paying and who they are representing. And they refuse to do this, but they want me to pay them what THEY said I owed.
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