BatteriesPluscell phone battery replacement damage, terrible customer service.

J Feb 21, 2018
This review was posted by
a verified customer
Verified customer

My local store on 20th avenue in Oshkosh Wisconsin permanently damaged my cell phone trying to replace the battery. They ordered a new one and when it arrived they told me to go to my verizon carrier to activate, verizon said I was sent a locked phone, went back to get another replacement shipped, told it was shipped right away, 5 days later still no phone, called batteries plus customer service twice trying to get the district manager to call me, no calls. Now I want them to simply pay me for a new phone and I"ll go elsewhere. It's been 2 1/2 weeks and still waiting.!!!
Do not have them work on your phone, not only are they incapable to do that but their customer service is horrible. I will never shop there again.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.