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Customer Service

+1 800 677 8278 (Customer Service)
1325 Walnut Ridge Drive
Hartland, Wisconsin
United States - 53029

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Complaints & Reviews

BatteriesPlusmisleading sale online

Order Number: EC0022504828.

Buy the Duracell Ultra High Capacity Battery for Acer Aspire 5415 "COM 12594"
ONLINE. . I went to the store in Hatillo Puerto Rico to pick up the bartery the store manager gave me a basic brand battery in a old packaging, to claim that the battery I bought online was another and that even the box was already erasing the sun that I caught said I was having problems with the shipments, which ordered that it took to arrive on March 15, 2019. call the store in Bayamon Puerto Rico and explain to me that if the manager of Hatillo yesterday picked up that basic battery. Who is lying to me? Pay for a product and are not serious in online sales?

You sell merchandise online and sell the old things to the customer and the ones you want in the stores.

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    Jan 31, 2019

    Batteries Plus — truck battery

    I bought the best, highest cca battery they sell on 01/04/17 on 01/31/19 will not charge full they took it...

    BatteriesPlusbatteries not received

    I did not receive the product I ordered but was charged for it.

    I ordered 2, Ni-MH SC3600mAh(8) 3.6V, with 3 green wrapped batteries with a black and red wire coming out of the side top, back in October. The charge hit my credit card for $48.51, on 10-30-2018, but I have never received the batteries.

    Can you check to see if they were ever shipped?
    Please look into this matter asap.
    Thank you,

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      Dec 19, 2018

      BatteriesPlus — battery for iphone 5, to store# 058, sebring florida order# 0a3012507

      Brought iPhone to store, told them battery only lasted one day. they replaced battery As I was leaving store...

      Nov 02, 2018

      BatteriesPlus — Galaxy S6 cell phone damage

      I had a battery replaced on my Galaxy S6 on September 15 at your store on Greenfield and Highway 100. A few...

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      Oct 29, 2018

      Batteries Plus Bulbs — ipad repair

      Took IPad in for battery replacement. That didn't work so they had to send to corporate. Came back with...

      BatteriesPluscomplaint about not having battery for my cell phone

      I talked to a person on Friday October 19th about a battery replacement for my cell phone, this store is in Kingsport TN, they said there was a battery for it in Johnson City TN, and said it would be in there store first of week, I said that was fine that I was flying out for business on October 29th and would return on Friday October 26th, so I just swing in there and they don't have it and that it hasn't been sent. I am not happy at all about this, I would have drove to another location if they could not perform getting this battery, and I was needing it put in too. So I'm not sure what to do but obviously not come back again.

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        Oct 19, 2018

        Batteries Plus Bulbs — iphone 6 screen

        i set up an appointment with Fairview Heights's bulbs plus batteries and had my phone fixed almost 3 week...

        BatteriesPlusduracell suv battery

        I purchased my battery from one of your local stores in Tallahassee, FL, now closed, 23 months ago. On Sept 27, 2018, it suddenly quit charging, of course I was out of town in Orlando, FL. I attempted to exchange the battery, only to run into your company bad return policy. At the time I purchased the battery, I asked about the warranty, was told 3 year free replacement. At no point did the employee care to explain your nutty bring us the bad battery for up to 2 days, so we may confirm it is crap!!! Obviously, you would have never gotten my purchase, that is the worst policy I have ever heard of for a car battery. Here, "please take my power source to my mode of transportation for up to 2 full days, leaving me with NO mode of transport, while we SUPPOSEDLY run OUR special tests to VERIFY what I already KNOW that day". You must be kidding. Yes, I probably should have done more research into a shady company's return policy in case I ever needed it, but I figured asking the right question, the employee would have been forth coming with necessary information.

        Needless to say, your company pulled one over me this time, Walmart was happy to sell me a battery, that comes with a SAME DAY replacement warranty, big surprise, a company with honor. I will be telling anyone and everyone that ever needs a car battery WHERE NOT TO GO...Batteries plus bulbs.

        You need to be sure to be forthright with all BS warranty jargon so as to not anger everyone who runs into this problem, which I am sure is quite a lot.

        Good Day,

        John Carlan

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          Sep 26, 2018

          BatteriesPlus — duracell battery for my lg10 cell phone

          I purchased a battery for my LG10 cell phone last year from Batteries Plus. I was told at the time of...

          Sep 04, 2018

          BatteriesPlus — battery purchased for samsung galaxy 7 cell phone

          My sister was visiting me here in Glendale AZ in April 30, 2018and she needed a new Battery for her phone and...

          Sep 03, 2018

          BatteriesPlus — store manager

          Terrible attitude treats employees like crap walked in on him down talking his employed threatening to fire...

          Aug 24, 2018

          BatteriesPlus — poor customer service - paid $49.04 for a cell phone battery

          Purchased a cell phone battery for $49.04 a few months ago - battery died. Sales person said it was under...

          Jul 15, 2018

          BatteriesPlus — iphone screen customer service

          On July 13 I went into one of your listings trying to get a screen for my iPhone 7 like always do. And a...

          Jun 19, 2018

          BatteriesPlus — lifetime battery warranty

          My cellphone battery will not hold a charge even if the phone is never used. I attempted to have it replaced...

          Jun 14, 2018

          BatteriesPlus — cell phone repair - iphone 7

          They broke my phone and Apple told me it was irreparable. I took my phone in to replace the screen, and I...

          Jun 09, 2018

          BatteriesPlus — car battery

          I bought a battery from Battery Plus that you're a Southlake Texas location about 14 months ago and the very...

          May 24, 2018

          BatteriesPlus — battery for my i-phone

          My I-phone died suddenly yesterday and so I stopped by the Batteries and bulbs location on 5636 North Tarrant...

          May 18, 2018

          BatteriesPlus — car battery

          Purchased battery on 8/23/2017 Since December I've been having issues with it and two days ago I finally took...

          May 10, 2018

          BatteriesPlus — lying / fraud

          Richard E. White Thursday, May 10, 2018 Batteries Plus LLC. 1325 Walnut Ridge Dr. Hartland, WI 53029 Dear...

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