BaseballSavings
Reviews and Complaints

So, I had to order a uniform for my son's baseball team and I decided to give BaseballSavings a try. I entered my credit card information and placed my order. I received an email confirming that my order had been submitted, but I didn't receive any further updates.

After waiting for a few days, I decided to call their customer service to inquire about my order. To my surprise, they informed me that there was a problem with my order and that they were waiting for me to call them. They didn't bother to follow up with me or inform me about the issue.

I was frustrated and confused because I had received all the usual notifications that you would expect when making an online purchase. They told me that the problem was due to a typo in my address, which the system had detected but still processed my credit card.

I requested them to expedite my order since they failed to inform me about the issue, but their customer service was obnoxious and unhelpful. They basically told me that it was my fault and that I should have checked my address before submitting the order.

Overall, I was disappointed with my experience with BaseballSavings. Their lack of follow-up and unhelpful customer service left a bad taste in my mouth. I would not recommend them to anyone looking to purchase baseball equipment or uniforms.

I recently made a purchase from BaseballSavings and I have to say, the price advertised was pretty good. I was excited to receive my order, which was supposed to be in the color orange. However, three days later, I received a notice that I would be receiving the color burnt orange instead. This was a problem for me because burnt orange is not my kid's team color and I am not a Longhorn fan.

I decided to send an email to the customer service team, but unfortunately, I did not receive a response. Frustrated, I waited for four hours and received another notice that my order was shipping. I immediately called their customer service line, but was told that it was too late and that my order had already shipped. I was disappointed that they didn't seem to care about my concerns, especially since the package was still in their facility.

The only options I was given were to either keep the wrong item or pay to ship it back. To make matters worse, they only accept returns via FedEx, which was a complete waste of my time and money. I was extremely disappointed with the service I received and would not recommend doing business with them unless you have money to throw away.

I learned the hard way that you can't always trust what a website says and that good service from a person is not guaranteed. I plan on posting my experience on other review sites so that other people don't get suckered in like I did.

I used to shop at BaseballSavings.com a while back, but I stopped because their customer service was terrible and their shipping times were ridiculously long. However, my son who plays college baseball really wanted a specific pair of cleats that he could only find on their website. So, I decided to give them another chance and ordered the cleats with 2-day shipping. The order was supposed to arrive on January 23, 2020, but there were no tracking updates since then. I got worried and decided to email and call them on January 26, 2020.

I spoke to a representative who told me that they would place a trace on the order and that I would be updated within a day or two. According to their policy, I might not hear from them for up to 7 days, but the representative assured me that it never takes that long. I waited until January 29, 2020, and still hadn't heard anything, so I called them again. This time, I was told that the trace was actually issued on January 28, 2020, which meant that the process was delayed even further.

Honestly, it's always a nightmare to receive orders from BaseballSavings.com. I was hesitant to place the order in the first place because this has ALWAYS been our experience with them. So, if you're thinking of buying something from their website, be warned. Make sure you have at least a month to wait for it to arrive. It's just not worth the hassle.

I gotta say, I'm pretty disappointed with BaseballSavings. I ordered some gear a week ago and they said it would be shipped in 2-4 days. But here we are, 7 days later, and my stuff is still stuck in Kansas. I mean, come on, it's been in the same place as the warehouse for almost a week now. What's the hold up?

I called them up and explained that I really needed these items, and the rep put me on hold to talk to management. When she came back, she said they would overnight my order to me since I was headed out of town. But then I never got a tracking number, so I called back and they told me my order was still in process. I mean, seriously? I had to wait on hold for 40 minutes the day before, and now they're telling me they can't even get my order out the door?

We're leaving tomorrow and I still don't have what I ordered a week ago. I gotta say, I'm pretty disappointed with their customer service. I talked to this guy David and he was just like, "Oh, it's not our fault, it's FedEx." But come on, don't tell me you're gonna overnight something and then not follow through. That's just not cool.

I mean, I guess they have good prices or whatever, but honestly, I wouldn't recommend them. If you need something in a hurry, you might wanna look somewhere else.

This website is not the best place to buy your baseball gear if you're in a hurry. I learned this the hard way when I ordered $400 worth of items on June 21st and still haven't received them. It's been a Very Very Very Looooong time, and I'm not talking weeks but months.

The delivery date has been changed three times already, and the latest one is August 25th. But I wouldn't be surprised if it gets pushed out again. They won't send the items in different lots because of shipping costs, and they can't give you any certainty that they'll honor the new delivery date.

The customer service representatives are not very helpful either. They just stick to their script and apologize for the inconvenience. They won't provide any valuable information other than "We apologize for the inconvenience, but your item is now on order with the manufacturer."

A serious business would give you a realistic delivery time before you complete your purchase. I thought I could wait two weeks when I received the first delay email. Then I thought I could wait another two weeks after receiving the second delay email. But now, with the "new delivery date" of August 25th, it will make it nine weeks if they do send the items on that day.

It's ridiculous that it's taking this long to receive my order. I wouldn't recommend buying from this website unless you have a lot of patience and don't mind waiting for a Very Very Very Looooong time.

I ordered a baseball glove from BaseballSavings on Monday and I picked the next day shipping option. They say that if you order before 3:00 p.m. CST, they will ship the item the same day. I ordered my glove at 2:00 p.m. CST and got an email confirmation at 2:08 p.m. CST. But I didn't get a shipping confirmation email that night. I called the next morning and asked where my order was. They told me it was going to be shipped that day. I told the customer representative that the order should have been shipped the day before with next day shipping. He said he was sorry and would refund my shipping costs. That's good, I thought. I can deal with getting it a day later.

On Wednesday morning, I tracked my package and saw that it was shipped 2nd day instead of Next Day like I had originally chosen and paid for. Now the glove that I needed on Tuesday won't get here until Friday. I needed it by Wednesday at the latest. I'm NOT HAPPY! If you need something urgent, DO NOT BUY FROM THIS COMPANY. Now I have to scramble and find a glove for my son to use for a tournament this weekend.

I was really disappointed with the service I received from BaseballSavings. I thought I had done everything right by ordering early and choosing the next day shipping option. But they let me down. I don't think I'll be ordering from them again. It's a shame because they have a good selection of baseball gear, but if they can't deliver on their promises, what's the point? I hope they can improve their service in the future, but for now, I'll be taking my business elsewhere.

I recently made a purchase on BaseballSavings.com for a pair of white/gold Adidas size 9 shoes that my son needed for his upcoming tournaments in just two days. However, when I received my order, I was disappointed to find that I had been sent a pair of Blue/White size 12 New Balance shoes instead.

Naturally, I contacted customer service to try and resolve the issue. Unfortunately, I was informed that I would need to take time out of my day to print a return label and find a FedEx location to drop off the incorrect order. Only then could they contact their warehouse to see if my desired brand/size/color was in stock. The customer service representative also informed me that it would take 48 to 72 hours to determine if they had the correct shoe in stock.

I expressed my frustration to the CSR and told them that I wanted to return the incorrect order and receive a refund so that I could simply go to a store and purchase the correct shoe. However, I was informed that once I returned the wrong order and they received the shoe, it would take an additional 3 to 5 days before the return process could even begin. This means that it could take up to 2 to 3 weeks before I receive my money back.

Needless to say, I am extremely disappointed with my experience with BaseballSavings.com. I will not be shopping with them again and will not be recommending them to anyone I know. In my opinion, it is worth spending the extra $20 to $50 to purchase sports gear from a brick-and-mortar store where you can ensure that you are getting exactly what you need in a timely manner.

I made an order with BaseballSavings last night over the phone, and the customer service rep was a bit "flighty" with the process of adjusting the price to match a competitor's price. After she got the approval (without even putting me on hold), she told me that she could adjust the price, but it wouldn't be corrected until after the order had been placed. She also told me that I would receive an email confirmation with the original price. However, when I didn't receive an email about the purchase today, I decided to call them back. The same lady answered and had multiple excuses as to why my order was not processed and unable to be tracked. She was more than willing to take my order again, but there were multiple "red flags" during our discussion yesterday and today that led me to look up reviews on this company while I was talking to her. I quickly realized that this is standard operating procedure for this company, and most consumers were giving them 1/5 stars for similar issues. In hindsight, I definitely made the right choice by telling her that I would be placing our team order with another company and that I wasn't confident in the business she was representing.

I recently made a purchase on BaseballSavings.com for my son's catcher gear set. I was excited to receive the email that it had shipped, but was disappointed to find out that the catcher's mitt was on back order. I was surprised because the website had indicated that it was in-stock. I had a feeling that something was not right, so I decided to contact my credit card company.

To my surprise, BaseballSavings had charged me for the original order and an additional $275.83 the day before I called to cancel the catcher's mitt. I was not given any information about a refund when I inquired about it. In my experience, when returning items or cancelling orders, the credit usually goes back to the card right away, and then the new fee is charged. However, I did not receive a refund, and the new price was not even correct.

I am currently disputing this charge on my credit card, and I am grateful that I keep all paperwork until things are taken care of. I am disappointed with my experience with BaseballSavings, and I will not be purchasing from them again. This experience has taught me to always look at reviews before making a purchase from a company, which I usually do.

Overall, I would not recommend BaseballSavings to anyone. Their customer service was lacking, and their billing practices were questionable. It is important to do your research before making a purchase to avoid any unpleasant surprises.

I recently made a purchase from BaseballSavings.com and I have to say, I was pretty disappointed with what I received. I ordered four pairs of softball pants and while the shipping was on time, the quality of the pants was just terrible. I mean, really, really bad. The material was cheap and the pants looked nothing like the picture on the website. I was expecting something much better for the price I paid.

To make matters worse, the sizing was completely off. I'm a small person and according to the website, I should have fit perfectly into an extra small. But when I tried them on, they were way too big in the waist and the legs were just ridiculous. I could have fit a grown man in there with me! It was just a terrible fit all around.

Now, I'm not one to just throw my money away, so I wanted to return the pants. But guess what? I have to pay for the return shipping and I won't even get my money back until they receive the pants back. That's just ridiculous. I don't have any faith in this company anymore and I feel like I just wasted $50 on something that I can't even use.

Overall, this was the worst purchase I've ever made and I wouldn't recommend BaseballSavings.com to anyone. Save yourself the trouble and order from a different website.

Marucci Full Elbow Guard BLK.

On Feb 21st I got an email where I was informed that " Sorry, your item is on Backorder" We apologize for the inconvenient etc etc.

Order number K6091352

This message had amd " expected shippoing date of 03/13/2023

But today is March 22nd and still nothing from nobody. This Elbow Guard was charged to my credit card and hasn´t been sent. PLEASE HELP.

Ordered Item and purchased extra to get to the limit for free 2 day shipping on a Tuesday night, order promised by Friday. Friday I get email that my shipment is behind and will not be here until Monday, I needed the item for a tournament this weekend and they didn't seem to care. I asked them to at least refund the extra money I spent to get the 2 day shipping but that fell on deaf ears? I suggested to my whole team to purchase from this site because I used them before, but never again! Other item I bought had I shopped around I could have ordered through a local retailer cheaper without shipping charges. Lesson Learned

I paid extra for fast delivery and was supposed to get my order in two days. But it took them about two weeks to deliver my stuff so I contacted BaseballSavings and asked them to refund the money I spent on shipping. They started to tell me some stories that is was not their fault and that I have to contact the shipping company and etc. I said that I really do not care whose fault that was and demanded my money back. They said sorry and that was the last thing I heard from them. Extremely poor Service!

People, avoid the company www.baseballsavings.com at all costs. I have placed three times on their website, but all deals were bad. They didn’t provide orders at all or they simply lose them. But they provide some fake info about the purchase. The customer services basically are useless, because none of these agents really know what has happening in their company. So, don’t waste your time and money.

I purchased some sport things from the company www.baseballsavings.com.
It was horrible experience, because the seller provided fake tracking number. When I found out about it, the seller told me that he would change it, but he did nothing. It was simply lie and nothing more. I told him to provide my order faster, but he again ignored my request. The worst services and company so don’t waste money.

Customer service is very bad. The response on any question, is order is processing as expected. Even when they started the order process over from the beginning. 6-8 week delay in order to be processed, over priced on equipment no savings no service.

Stay away, stay far away. Do yourself a favor and purchase your gear from a local dealer. This company is terrible. Purchased Easton catcher's equipment that fell apart in less than a month; they would not send a RA number; they would not replace. They wanted me to pay to send it back to them; they, in turn, would send it back to the manufacturer with no guarantee when I would ever see my stuff again. The customer service is poor at best.