The Great American Spice Co. reviews & complaints 1
Keywords
billing information busy company contact deliver e-mail failure frustrating lines order phone phone number physical package products recommend recorded message sales shipped spices successNewest The Great American Spice Co. reviews & complaints
Failure to deliver or respond
I ordered spices from this company (as I have previously). The order was confirmed to have shipped on 8/2/07. Tracking thru UPS reveals they received billing information only and never a physical package. Attempted to contact via e-mail, phone and US mail without success. I have called their phone number and let it ring several minutes, until a recorded message states all lines are busy-try later.
E-mails by the dozen to all three of their units (sales, orders, websales).
I do not recommend this company though their products are good. Their failure to deliver and to track and make good has been frustrating to say the least.
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The company is now under new ownership and I received everything I ordered in 2 days.