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CB Insurance Services Bankers Life Complaints #2-21
Bankers Life

Bankers Life review: Long term care

A
Author of the review
4:14 pm UTC
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My father will no longer be receiving benefits for his long term care now that he has used them all. I called to have the premiums halted from being removed from his bank account and they will not stop the payments unless he requests it himself. He is in hospice care and unable to speak to or understand anyone. I am his POA and daughter. I've sent all the paperwork and never had an issue until now. There is no reason to keep taking money for benefits he no longer gets. I am also no longer to access the website without authorization from my actively dying father. This is completely cruel to take advantage of an elderly person with no cognitive ability and put more stress on family.

Desired outcome: I would appreciate help from a supervisor and someone with some sort of empathy that won't treat me horribly on the phone.

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  1. Bankers Life Contacts

  2. Bankers Life phone numbers
    +1 (800) 621-3724
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    +1 (800) 773-4760
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    111 E Wacker Drive, Suite 2100, Chicago, Illinois, 60601, United States
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    Oct 01, 2026
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