I was so delighted at first setting up my elderly mothers annuity plan and life insurance, then the mistakes started happening, the checks didnt come as planned it took 3 months for the payments to begin, and then I got 2 at a time, not knowing one was the real check and one had a different account on it. Thank God I didnt cash them. Once the mystery of the double checks were solved and the income annuity was coming in, I talked my brother into joining and setting up an income annuity for himself, he is in the enstages of COPD, his checks never did come in, he demanded his money back and got it, (lucky him). Now that mom is very ill and is not going to be with us much longer I need more money to pay for a facility. On the 6th of April, I signed papers to cash in one policy, and change my address, by the 20th of April the Annuity Dept got my paperwork, (yeah in this day and age of electronic transmissions you would think it would have gone faster than the ponyexpress) I was promised that I would get paid by the 17th of May. So I waited... On the 18th of May I started calling, it didnt help that my agent would not return my calls so I felt I was in it alone. Finally when my agent did answer his phone, he said he would call in the morning, the next day I found out that the check was issued to my old address, so the post office returned the check to the company, not sure why they didnt forward the check to my new address everything else was forwarded, the annuity dept had the correct address on the paperwork submitted yet they still sent the check in the amount of $25, 000 to the wrong address, such incompetence! Now after my 5th call to the annuity dept I was told it was still in process of being reissued and would not be sent out until Monday. When my mom passes I will pull whats left of her money out and reinvest it into savings bonds it my take longer to mature but by God I know where they are. I would not recommend Bankers to my enemies much less to anyone who is looking for a secure future.
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