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Bank of America Corporation Customer Care Service

Bank of America Corporation

100 N Tryon St.
Charlotte
North Carolina
United States - 28255-0001

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Bank of America Corporation Complaints & Reviews

Bank Of America / latest b o a scam

Mh
MHL
I set my account for an alert to reach my email address five days before a payment is due. The payment date in any month is not set -- it floats. Therefore, the date on which the payment is due fluctuates. Bank of America offers this alert service to customers. Supposedly to help...

Bank Of America - Convenience Checks / funds never received!

I have a bank of America credit card with credit available. I am continuously receiving checks from them in the mail which can be used to pay any bill, or use for cash which are then "charged" to your credit card account. I decided to use one and I wrote one to myself for $500 and...

Bank Of America / they are horrific!

On april 13, 2007, an employee at bank of america keyed in a charge on my credit card account. The charge was for $272.00. The employee entered the transaction number (9057) instead of the dollar amount of the charge. That translated to a charge on my credit card of $9,057.00!! As soon as i...

Bank Of America / problems with flood insurance!

When our mortgage was sold to Bank of America, we were almost immediately told we would be required to carry flood insurance. I tried to communicate with customer service by phone and correspondence but was very much ignored. I was sold a flood insurance policy at over $600 per year. I...

Bank Of America / premium line of credit

I or rather my ex-wife (whom is a employee for Bank of America as a loans underwriter) gained access to a 10,000 line of credit in 1998 in 1999 it was at it's limit of 10k since we have divorced and I have been paying the thing down to @ 4k as of late 2006 apparently my efforts were...

Bank Of America / unjust termination

I worked for Bank fo America for approx. 1 year. After exceptional employee performance reviews I was terminated for making a complaint about an atm machine. For about 1 week our building's atm machine was not working. I called the associate banking department to advise them of the...

Bank Of America Visa Billing System / bofa visa is setting up its customers to fail!

There are three practices of their billing system that increase the likelihood of its customers making late payments. This increases BofA profits but ruins the credit of its own customers. 1. They have shortened the billing cycle to 20 days instead of thirty days. This is according to their...

Bank Of America / misleading and fraudulent ad

During the past month, I decided to transfer my balance from my Capital One credit card to the BOA Platinum Plus credit card. The reason I did this was for the 0% APR for 12 months, as well as the 0% balance transfer fee. I completed a request for a BOA Platinum Plus credit card online...

Bank Of America / most unethical practices and rude customer service reps

I became a member of MBNA Credit Card products 14 years ago. I did not have any problems since MBNA became Bank of America (BofA). The BofA has the worst customer service. So called the account managers can bang the phone on you without thinking twice. I called to request the interest rate...

Bank Of America / home equity line of credit

The incompetence of this bank is truly sobering. A simple call to check the status of a loan application resulted in a three hour phone tree ordeal. I used the number they had provided for this purpose. The one department that might have been able to answer the question closed during my...

Bank Of America / unauthorized withdrawal of funds from my checking account

On the 15th of February, I logged on to my Bank of America (hereafter referred to as BoA) net account to verify my payment for the month. Funds are automatically withdrawn on the 17th of each month for a predetermined amount. BoA was having some sort of "We Love Our Customers" promotion...

Bank Of America Credit Card / balance transfer fee scam

Jo
I recently applied for a Bank of America credit card. The offer that was mailed to me specifically stated, in at least 3 different places, "No Balance Transfer Fee". It was stated on the front of the offer as well as the back. I wanted to consolidate my debts so I transferred 4...

Bank Of America / illegal charges!

I had a no annual fee credit card from Bank of America, but I haven't been using it since 2001. I have not received any new cards to be activated, and no mail or phone calls of any kind related to my credit card account from Bank of America since 2001. My balance was $0 every month in...

Bank Of America - Credit Card Holder Security Plan / I payed 79 dollars for nothing!

Va
One of their representative sign me up for Card Holder Security Plan I asked her, "You are saying if "you" Become unemployed" If I am not employed then it will not work for me but she said No It will and Mama you have 30 days money back guarantee to review the papers we will send you. Ok I...

Bank Of America - Sonoma, CA / they lie and I lose $9000.00!

Va
I took a cashiers check made out to me for $9000.00 to my bank of 43 years and asked them to make sure it was good because I thought it could be a phony check. The teller told me it would clear by midnight. I called the next day to make sure it was truly okay. I spoke to a man named David...

Bank Of America / bank of america is too big for its own britches!

Apparently MBNA was purchased by Bank of America. Those of us who had credit cards with MBNA seem to be having a lot of trouble accessing their statements on line. The web address: ibsnetaccess.com just does not work, no downloads. just a plain white page. I had two MBNA account...

Bank Of America / duplicate payment sent, not canceled as requested, caused significant overdraft and other returned payments!

Letter from bank of america: Dear james stewart, Payee: comcast-burlington Scheduled payment date: 9/25/06 Amount: $120.00 Thank you for your recent inquiry regarding your payment to comcast-burlington made through online banking bill pay. This inquiry was already responded to on...

Bank Of America / bank of america is the very worst one to deal with

Va
Bank of america promised me a settlement on my account. The account was mishandled and they never even came close to settleing with me as promised. Everything they told me never happened and was a complete lie. I have worked with several credit card companies, but bank of america is the...

Bank Of America / credit problem

La
Lam
I have a credit score of 748. My credit card statements were lost/mis-directed and I was late on a payment. My introductory 0% rate credit card immediately jumped to 16.99% costing me over $200. B of A policy is that upon request their manager will call within 24 hours. Eight days later I...

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