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Balance CBD Customer Service Phone, Email, Contacts

Balance CBD
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Balance CBD complaints 2

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Balance CBD I ordered some CBD Gummies with Melatonin from Balance CBD on July 14th for $51.90

I ordered some CBD Gummies with Melatonin from Balance CBD on July 14th for $51.90. But after waiting for 10 days, I didn't get any shipping updates. So, I contacted their customer service to ask for an update. They told me that the product was out of stock and asked if I wanted a refund or a replacement. I asked for a refund. But even after two weeks on July 28th, I didn't get my refund. So, I contacted them again. They sent me a standard reply saying that they were reviewing my request. Finally, on August 11th, I got a refund, but it was for the wrong amount - $30.91. I contacted them again, and they said they would investigate and resolve the issue. But even after that, I didn't get any response. Today, I contacted them again, and they asked for a screenshot of the refund. They assured me that they would resolve the issue, but I still haven't received any further response.

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Balance CBD I got some stuff from Balance CBD on a subscription and didn't like one of the things

I got some stuff from Balance CBD on a subscription and didn't like one of the things. I forgot about it and then got charged $62.87 for a second shipment. I sent it back right away and told customer service so I could get a refund. They said I'd get it once they got the package back. But it's been weeks and I still haven't gotten my money back. I asked them to check with the warehouse and talk to their boss, but they haven't done anything. It's been three months now and I still haven't heard from anyone. This is really bad customer service and I want my money back now. My order number is ***. Thanks, Brielle.

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Is Balance CBD legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Balance CBD to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Balance CBD is known for their high standards and safety. If you're thinking about dealing with Balance CBD, it's wise to check how they handle complaints.

Balance CBD earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

We found clear and detailed contact information for Balance CBD. The company provides a physical address, phone number, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for balancecbd.com can be seen as a positive aspect for Balance CBD as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Balance CBD's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Balancecbd.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Balancecbd.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Balance CBD have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Balancecbd.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Balancecbd.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The balancecbd.com may offer a niche product or service that is only of interest to a smaller audience.
  • Balance CBD protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • Balance CBD has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.

About Balance CBD

Balance CBD is a reputable and reliable online retailer of high-quality CBD products. The company is committed to providing its customers with the best possible experience by offering a wide range of products that are safe, effective, and affordable. With a focus on transparency and quality, Balance CBD has quickly become one of the most trusted brands in the industry.

One of the things that sets Balance CBD apart from other CBD retailers is its commitment to transparency. The company provides detailed information about its products, including the source of the hemp used to make them, the extraction process, and the third-party lab testing results. This level of transparency gives customers peace of mind knowing that they are getting a high-quality product that has been thoroughly tested for purity and potency.

Balance CBD offers a wide range of products to suit the needs of every customer. Whether you are looking for CBD oil, gummies, capsules, topicals, or pet products, Balance CBD has you covered. All of the products are made with high-quality ingredients and are free from harmful additives and chemicals.

Another thing that makes Balance CBD stand out is its commitment to affordability. The company offers competitive pricing on all of its products, making it easy for customers to get the CBD products they need without breaking the bank. Additionally, Balance CBD offers free shipping on all orders over $50, making it even more convenient for customers to get the products they need.

Overall, Balance CBD is a trustworthy and reliable online retailer of high-quality CBD products. With a focus on transparency, quality, and affordability, the company has quickly become one of the most popular brands in the industry. Whether you are new to CBD or a seasoned user, Balance CBD has everything you need to experience the benefits of this amazing compound.

Overview of Balance CBD complaint handling

Balance CBD reviews first appeared on Complaints Board on Jun 4, 2023. The latest review I ordered some CBD Gummies with Melatonin from Balance CBD on July 14th for $51.90 was posted on Jun 6, 2023. Balance CBD has an average consumer rating of 1 stars from 2 reviews. Balance CBD has resolved 0 complaints.
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  1. Balance CBD contacts

  2. Balance CBD phone numbers
    +1 (415) 529-5004
    +1 (415) 529-5004
    Click up if you have successfully reached Balance CBD by calling +1 (415) 529-5004 phone number 0 0 users reported that they have successfully reached Balance CBD by calling +1 (415) 529-5004 phone number Click down if you have UNsuccessfully reached Balance CBD by calling +1 (415) 529-5004 phone number 0 0 users reported that they have UNsuccessfully reached Balance CBD by calling +1 (415) 529-5004 phone number
  3. Balance CBD emails
  4. Balance CBD address
    58 West Portal Ave #510, San Francisco, California, 94127, United States
  5. Balance CBD social media
Balance CBD Category
Balance CBD is related to the Beauty and Well-being category.

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