Baer's Furnituremissrepresentation and apathy

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a verified customer
Verified customer

As a professional interior designer and owner of Kopko & Company design firm, I purchased merchandise from Baers for a job i was completeing( a sizeable sale). At time of delivery, the merchandise had been sold out from under me, the designer, the office and even the Manager Bruce were totally apathetic and haveing paid in full told me if i cancelled the order they would keep the money i had paid as a restocking fee!!!
The first delivery was cancelled after I had waited for 4 hours for the delivery and only after I had called the office to see where they were!!
In this time of business going bankrupt daily, I am sure this is one name that will appear soon on that roster.
I can only hope someone from the Baer family reads this complaint and takes some sort of action to protect their family date i have not heard of any furniture bail out from the government !!!



  • No
    Not a Bear Dec 19, 2011

    Baer's Furniture send a card with an invitation to a private sale. It said 65 percent off Sale.
    The furniture salesman, reading the card/invitation shook his head and said, I can give you 15 percent off, not 65 percent. That was fraud number one. I needed a sofa quickly, but one that fit certain criteria.
    Had to fit easily into the elevators, had to enter the apartment door, and was smaller than the previous sofa which we could not get out and had to rip up. The sale was conditional. Baer's furniture was too large and a cancellation called was made. Baer's will not refund the partial down payment on a conditional sale which was mostly paperwork. No furniture was scheduled for delivery, as it was not a final sale, no furniture was delivered as it was a conditional sale. Baer's is charging American Express for the full value of an item it never SOLD! Shop at Macy's!!! I'd attach photos but no Baer's Furniture is here. Baer's larceny needs to be known better.

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