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CellularStream Customer Service Phone, Email, Contacts

CellularStream
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CellularStream Complaints 5

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D
5:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CellularStream Rip Off Theiving Company

I purchased a product from cellular Stream. It was defective when I received them. Sent them back at my cost. They accused me of sending them something other than what they sent me. They have the merchandise they sent me and refuse to give a credit. As a customer I have no merchandise and no credit. This company rips people off. Do not do business with them.

Desired outcome: I want my money back as the company has the merchandise.

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J
9:12 pm EDT
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CellularStream Customer service

The company can and will keep your money if you return a phone to them and its not functioning upon arrival. Why is that a problem? Because if the phone gets damaged coming to your house because this company likes to ship its expensive electronics in unpadded envelopes you will be left footing the bill. What a sad day. :(

I've never dealt with such a awful company in my entire life. I ordered a phone by mistake and asked for a RMA the same day it arrived. I never even touched the device but they were still able to just keep my money.

Desired outcome: A full refund of my hard earned money.

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J
11:11 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

CellularStream sold me a used cell phone advertised as a new phone

eBay item number:[protected] was purchased by me as "NEW AND NEVER USED" cell phone however that is simply not accurate for a number of reasons.. Seller sticker inside the phone box states "tested, ready for REUSE", Sim card removal tool is MIA, protective plastic coating is MIA on phone, no seal on the box, not original box, no headphones, etc... so this was a USED PHONE...NOT "NEW NEVER USED" AS this seller DESCRIBE IN THE EBAY LISTING. Do not do business with cellularstream or Unified Solutions Corp who is a known cell phone refurbish service provider, not a retailer of NEW cell phones. BEWARE!

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Is CellularStream Legit?

CellularStream earns a trustworthiness rating of 69%

Generally safe, but check closely before sharing details.

Our conclusion: CellularStream's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

We found clear and detailed contact information for CellularStream. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Cellularstream.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • A user on Complaintsboards.com notes that they were interested in purchasing a product from CellularStream, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
  • CellularStream protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to CellularStream has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • The registrar associated with CellularStream has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
  • We noticed that cellularstream.com is hosted by a provider with a reputation for shady practices. This could be a cause for concern as it may indicate a lack of security and reliability.
ComplaintsBoard
L
3:42 pm EDT

CellularStream They sent me blocked phone and only lied about refund

Don’t buy from the jerks from the company www.cellularstream.com. I bought phone from them, but they delivered blocked phone, which was impossible to unblock and activate. I sent them emails and messages. I waited 2 weeks and they finally agreed to return my money. I was so relieved, but too early. They lied, promised, and finally I got nothing from them.These people are scammers and liars, who take money and provide the worst services ever. Please post your comments about this company.

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D
2:31 pm EDT

CellularStream I would avoid these guys like the plague

I ordered a phone from these guys through Ebay and was sent a phone that could not be activated. After wrangling with them for a week over the phone long distance, they finally admitted that they do not have any of the model that I paid for and tried to sell me a much more expensive phone. I was only able to get a full refund after the intervention of Ebay customer support. They seem to be engaging in some questionable practices and have awful customer service skills. I would avoid these guys like the plague!

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B
BStuem
US
Aug 18, 2016 9:15 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Purchased refurbished Note2 from CellularStream to replace my previous one that lasted 4 years until I broke it. I should have paid closer attention to the 30 day (from purchase) warranty because the phone lasted 66 days from activation, started spontaneously restarting, factory reset itself twice, then died. I've spent hours trying to reload the ROM but it appears to have internal electronic problems. I contacted CellularStream to get an exception to their warranty and I was denied. $125 gone forever.

Y
Y
Y.g.
Monsey, US
Aug 22, 2013 3:33 pm EDT

Crazy customer service u could wait easily an hour for a representative!

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Overview of CellularStream complaint handling

CellularStream reviews first appeared on Complaints Board on Oct 29, 2010. The latest review Rip Off Theiving Company was posted on Jul 24, 2023. CellularStream has an average consumer rating of 1 stars from 5 reviews. CellularStream has resolved 0 complaints.
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  1. CellularStream Contacts

  2. CellularStream phone numbers
    +1 (224) 241-2355
    +1 (224) 241-2355
    Click up if you have successfully reached CellularStream by calling +1 (224) 241-2355 phone number 0 0 users reported that they have successfully reached CellularStream by calling +1 (224) 241-2355 phone number Click down if you have unsuccessfully reached CellularStream by calling +1 (224) 241-2355 phone number 0 0 users reported that they have UNsuccessfully reached CellularStream by calling +1 (224) 241-2355 phone number
  3. CellularStream address
    600 Heathrow Dr, Lincolnshire, Illinois, 60069, United States
  4. CellularStream social media
  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
CellularStream Category
CellularStream is ranked 1347 among 1576 companies in the Online Shopping category

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